Full-time, 40 hours per week, year round position, grade 16, $16.00 per hour
As a key member of the President's staff, the Receptionist is responsible for reception and general office functions to support the office of the President and staff. Responsibilities include responding to telephone, email and in-person inquiries, managing and distributing mail and email correspondence; filing, record keeping, and calendar maintenance. The Receptionist takes appropriate actions to support a diverse workforce and participates in the College's efforts to create a respectful, inclusive, and welcoming work environment.
Reception and Office Support
- Greet visitors
- Answer telephones in a cordial manner; respond directly to inquiries for general information, which may require research and subsequent correspondence or phone contact; delegate appropriate calls promptly and efficiently
- Take messages in a cordial and accurate manner
- Manage after-hours voice mailbox
- Take responsibility for seeing that reception area, and the other office areas present a neat and inviting appearance to visitors
- Sort and distribute regular mail, scan and make copies as appropriate.
- Record keeping; speaker charts, event lists, etc.
- File Maintenance: President's Office comprehensive files (electronic and paper)
- Archive Files
- Calendar Maintenance: Add Campus Events (Athletics, Museum, Academic Department, Student Group, etc.)
- Assist with correspondence, reports, etc. (Enter contacts for mail and email correspondence received)
- Copy and scan documents
Trustee Office and Chief of Staff Support
- Web and archive research
- Assist with Board meetings; copying, event set-up, etc.
- High School Diploma or equivalent
- 3-5 years of related experience
- Excellent verbal and written communication and interpersonal skills
- Customer service oriented
- Strong organizational and time management skills with the ability to handle multiple priorities
- Demonstrated experience in the use of MS Office and web applications
- A high level of discretion, confidentiality and professionalism
- Able to take initiative, work independently and as part of a team
- Occasional nights and weekends required
- Associate's Degree in Office Administration or Secretary Science
APPLICATION INSTRUCTIONS Interested candidates should submit a cover letter, resume, and the names and contact information (e-mail and/or telephone number) for three professional references. Applications will be reviewed until position is filled.
Amherst College is an equal opportunity employer and encourages women, persons of color, and persons with disabilities to apply. The College is committed to enriching its educational experience and its culture through the diversity of its faculty, administration, and staff.
Amherst College, one of the premier liberal arts colleges in the nation, is located in Amherst, Massachusetts, a town of approximately 35,000 residents in the western part of the state. The college's community is composed of about1,800 students from 49 states, plus D.C., Puerto Rico and the Virgin Islands, and 54 countries around the world, and about 1,000 staff and faculty. The college's scenic 1,000-acre campus includes a 500-acre wildlife sanctuary and the Book & Plow Farm; three museums: Emily Dickinson Museum, Beneski Museum of Natural History and Mead Art Museum; and multiple educational and cultural venues and resources through the Five College Consortium. The town of Amherst offers an amazing variety of coffee shops, restaurants and entertainment, and a very active outdoor life. Our vibrant campus, diverse community and beautiful surrounding, makes Amherst College and the Town of Amherst a great place to work, learn and live!