Donor Relations Officer
Full-time, year round position, salary commensurate with experience and qualifications
The Donor Relations Officer works closely with the Director of Donor Relations and the Donor Relations Reporting Coordinator to design, implement, and manage strategic programs and processes that will foster and sustain long-term, meaningful relations between the College and its donors. These programs will acknowledge, recognize, and communicate the impact made by donors at all levels of giving, with special emphasis on Leadership and Principal Gift donors. The Donor Relations Officer will possess the creativity to develop materials that enhance our donor communications, including financial impact reporting, and will foster relationships with donors by finding inspiring ways to connect them with members of the Amherst community, actively pursuing opportunities to engage students in this effort. This individual will help oversee the annual scholarship reporting process, including the Amherst Annual Fund Scholars program, working in close collaboration with the Offices of Admission and Financial Aid. This will entail data collection and manipulation as well as notifying donors of their scholarship recipients, facilitating thank you letters from recipients, and arranging gatherings with donors and recipients. This individual will play a significant role in the success of our team and program, and as such, will serve as a highly valued colleague. The Officer will take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.
- Oversee the annual scholarship reporting process, including the Amherst Annual Fund Scholars program, working in close collaboration with the Offices of Admission and Financial Aid. This will entail data collection and manipulation as well as notifying donors of their scholarship recipients, facilitating thank you letters from recipients, and arranging gatherings with donors and recipients.
- Serve on Frontline Fundraiser (Senior Development Officer or SDO)/Donor Relations teams, collaborating with Senior Development Officers to develop creative stewardship opportunities and strategies. This may entail monitoring the news and activities of the campus and community in order to provide Senior Development Officers with relevant information to be used to communicate to College donors, prospects and constituents.
- Together with the Director and Assistant Director of Donor Relations, lead the planning and execution of events, including ground-breakings and building dedications. Assist the Director and Assistant Director of Donor Relations with special communications and donor engagement or recognition projects. This may entail designing event invitations, website additions and maintenance, purchasing donor gifts, plaque tracking.
- Collaborate with academic departments to ensure that each department fulfills Amherst's responsibility for routine contact and reporting to donors on the use of gifts. Liaise and build relationships with key campus partners, to build a culture of gratitude and philanthropy across constituencies. This includes partnering with the Annual Fund to host Love My Alumni Week as well as other student engagement and philanthropic activities (Phonathons, Thankathons).
- Assist the Donor Relations Reporting Coordinator with weekly acknowledgement letters, In Memory Of and In Honor Of letters, as well as condolence letters, as needed. Prepare New Fund Forms and ensure the Stewardship Database is properly updated and accurate. Enhance the work of the Donor Relations team through knowledge of technology and data systems, including: MS Outlook, Excel, Word, Access, Ellucian Colleague (Datatel), Adobe Photoshop, InDesign, Illustrator. This may entail generating ad hoc reports using MS Access and Excel that generate information shared with Development Officers and donors. This may entail crafting creative donor relations communications for varied media.
- Bachelor's Degree
- 1 - 2 years of related experience in advancement, or in an academic or comparable non-profit organization
- Excellent organizational, project management, interpersonal, customer service, and verbal and written communication skills, with a personal capacity to thrive in a fast-paced environment, to be both self-reliant and independent yet also a team player and highly collegial and collaborative
- Demonstrated expertise using relational databases (preferably MS Access) and reporting software
- Excellent skills in MS Outlook, Word, Excel, and web-based interfaces
- Ability to learn new software programs
- Ability to manage confidential information with discretion and tact
- Attention to detail
- Strong time management skills and effective, efficient decision-making skills
- Occasional evening and weekend work is required, as per the nature of Donor Relations work
- Cultural competence and the ability to excel in a diverse environment
- Knowledge of Ellucian Colleague (Datatel), or other data management software, as well as Adobe Photoshop, InDesign, and Illustrator
- Knowledge of web site design
- Professional experience and background in higher education, in donor relations or fundraising
APPLICATION INSTRUCTIONS Interested candidates should submit a cover letter, resume, and the names and contact information (e-mail and/or telephone number) for three professional references. Applications will be reviewed until position is filled.
Amherst College is an equal opportunity employer and encourages women, persons of color, and persons with disabilities to apply. The College is committed to enriching its educational experience and its culture through the diversity of its faculty, administration, and staff.
Amherst College, one of the premier liberal arts colleges in the nation, is located in Amherst, Massachusetts, a town of approximately 35,000 residents in the western part of the state. The college's community is composed of about1,800 students from 49 states, plus D.C., Puerto Rico and the Virgin Islands, and 54 countries around the world, and about 1,000 staff and faculty. The college's scenic 1,000-acre campus includes a 500-acre wildlife sanctuary(https://www.amherst.edu/mm/78261) and the Book & Plow Farm(http://www.bookandplowfarm.com/); three museums: Emily Dickinson Museum(https://www.emilydickinsonmuseum.org/), Beneski Museum of Natural History(https://www.amherst.edu/mm/44872) and Mead Art Museum(https://www.amherst.edu/mm/72371); and multiple educational and cultural venues and resources through the Five College Consortium. The town of Amherst offers an amazing variety of coffee shops, restaurants and entertainment, and a very active outdoor life. Our vibrant campus, diverse community and beautiful surrounding, makes Amherst College and the Town of Amherst a great place to work, learn and live!