Keene State College’s Department of Campus Safety is seeking reliable candidates to serve as part-time dispatchers in the Campus Safety communications center. The communication center operates 24-hours, seven days a week and is staffed through various shift assignments to include days, nights, weekends, and holidays. Many shifts are scheduled for set hours; however, some degree in flexibility may be available. These Dispatcher positions are part-time non-benefited with a starting salary of $13.41/hr.
Dispatchers perform a valuable service for the College by serving as its primary point of contact, and preferred communication resource when addressing campus incidents. This position may be an excellent opportunity for someone who is considering a position in public safety and seeks to gain insight and experience in the field, and/or someone who enjoys working and interacting with the public.
The dispatcher will be expected to maintain a calm and professional demeanor in the event of an emergency, and will be expected to contact police, fire, ambulance, or other emergency personnel when needed. The dispatcher will be required to utilize access control technologies to secure College buildings and provide emergency notification using emergency broadcast technologies during emergencies. This position is not a designated emergency (911) call center; however, the dispatcher may be the first point of contact with the public during the event of an emergency.
Responsibilities include: answer in-person, telephone, switchboard, and electronic inquires or requests for services; issue temporary parking permits; monitor access control, alarm, and closed-circuit television monitoring equipment; and dispatch Campus Safety officers in the field via radio transmissions. Dispatchers also enter calls for service into the Computer Aided Dispatch (CAD) system, and utilize the College’s student and employee database.
- Must be at least 18 years of age at the time of hiring
- High School Diploma or equivalent
- Proven interpersonal and written communication skill
- Be computer proficient with the ability to learn various computer applications
- Be able to effectively multi-task
- Be able to interact verbally and electronically via the telephone, email, and 2 way radio
- Be able to assess situations and determine the appropriate response
- Be able to attend periodic meetings and training, and complete a three week training program
- Have a valid driver’s license
- Must successfully pass a background review, including criminal history and driving history
Application: Apply online at http://jobs.usnh.edu/postings/26161
Applicants should be prepared to upload the following documents when applying online:
Application Deadline: Review of applications will begin immediately and continue until positions are filled or otherwise closed at the College’s discretion.
Keene State College is an Affirmative Action/Equal Opportunity Employer and is engaged in an effort to build a community that reflects the diversity of society. The College prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status.