Facility open daily including weekends and holidays
Serves as the initial contact person at the medical practice, principally responsible for all front desk and reception activies. As needed, cross-trained to assist the back office as a Medical Assistant/Clinical Care Specialist/MA either during normal front office shirt or as back up for unplanned or scheduled CSS absences. Greets patients in a service oriented and professional manner, answers phones, monitors the reception area for patient comfort and potential emergencies, registers and submits charges for patients. Assists in coordinating patient care from an administrative perspective.
EDUCATION: High school graduation or equivalent; completion of an approved Medical Assistant program.
EXPERIENCE: 1 year experience working in an ambulatory care medical office, preferably in a paperless environment; minimum of externship in a medical or ambulatory health setting. 2 years back office medical experience strongly preferred.
LICENSE/CERT/REG: CMA (Certified Medical Assistant) by the American Association of Medical Assistants or RMA (Registered Medical Assistant) through the American Medical Technologists within 6 months from hire date; CPR Certification.
SKILLS: Ability to type 40 words per minute; basic computer skills; excellent verbal /written communication and customer service skills. Clinical competency as verified during the initial 90 day orientation period and annually thereafter. Computer and Electronic Medical Record skills and ability to function in a variable clinical setting.