Volunteer Opportunities Available with the
WestMass ElderCare Long Term Care Ombudsman Program
Help make a difference in the lives of the residents of area nursing and rest homes. The WestMass ElderCare Long Term Care Ombudsman Program is currently looking for volunteers to be part of our team of Ombudsmen. Our nursing and rest homes are located in Chicopee, Holyoke and South Hadley.
The Ombudsman Program has five major goals: 1) To help residents live their lives with dignity and respect; 2) Receive, investigate and resolve complaints made by, or on behalf of residents; 3) Protect resident rights; 4) Provide education to nursing home staff, families of residents and general public; 5) Advocate for positive changes in the long term care system.
As a volunteer in the Ombudsman Program you will receive training and supervision to become an effective resident advocate. Following this formal training, volunteer ombudsmen receive an assignment to one or more nursing facilities where they make weekly visits. Availability to attend monthly volunteer meetings is also a requirement of the position.
To learn more about these volunteer opportunities contact the WestMass ElderCare Ombudsman Program Director, Elba Pires at 413-538-9020, ext. 331.