Customer Service Representatives handle all facets of customer engagement at MEI. The Customer Service Representative acts as the primary contact for the client to the consumer and is responsible for handling all product/services details including managing customer inquiries. In addition, this position serves as the liaison to other departments and senior management for clientele. We are looking for smart, adaptable, and coachable representatives to grow with our incredible team. Our goal is always customer satisfaction and our team is fun! We regularly engage in team building events such as racing, laser tag, and company-sponsored conferences. Our year-end company vacation is legendary.
This is an excellent role for anyone with restaurant, hospitality or retail experience that is seeking an entry level role in the event services sector.
- Open and maintain customer accounts by recording account information
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Build sustainable relationships of trust through open and interactive communication
- Go the extra mile to engage customers
- Must enjoy working in a team and have incredible energy!
- Proven customer experience: hospitality, retail, or any customer-facing role
- Track record of over-achievement
- Customer orientation and ability to adapt/respond to different types of clients
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
- High school diploma or equivalent
No experience is required, though having a customer service or hospitality background is a HUGE PLUS! If you have a great personality and are willing to learn, WE CAN TRAIN YOU! Now is the time to get out of that boring service job and join a leader in the industry. With continuing growth expected there is NO LIMIT to where you can grow with us!
Monarch Executives is an agency of choice for brands that want a fast path to marketplace leadership. We harness our collective innovation with demographic research to create precise messages that tell your product’s story and convert customers swiftly. Our interactive approach ensures that your brand will rule the market in no time.
There’s a story behind each brand and product. Our goal at Monarch Executives is to create compelling on-site promotional campaigns that engage consumers with your narrative. We’ll turn your company into a recognizable name in the marketplace. With an experienced and inspired team working on your behalf, growth for all is inevitable. Our consistent results are the reasons we’re trusted sales and marketing resources for companies of all sizes.
Location/Region: Navarre, FL (US)