COMMUNITY RESOURCE ADVOCATES
Bilingual English-Spanish- Northampton Area 37.50 hrs/wk
Seeking highly organized individuals with excellent customer service skills to work in our Northampton, Greenfield and Orange offices with low-income households answering our Information & Referral phone and meeting with people to conduct comprehensive benefits screenings, scheduling of appointments, advocacy and resources, and application assistance.
Work both in-person and over the phone with people living in Hampshire, Franklin, and the N. Quabbin region helping them access SNAP, health insurance, financial assistance, and housing using a strength-based model to educate households about their budgets, develop plans of action and make connections to resources.
The ideal candidates will have a High School diploma or HS Equivalency and five years' experience in Human Service or related field or applicable work experience working with individuals and families that have low incomes.
Additional education may be substituted for related experience; excellent computer skills; demonstrated ability to work both independently and as part of a team; and reliable access to transportation to travel throughout Hampshire and Franklin County.
Bi-lingual (English-Spanish) required for the Northampton position.
Salary range $18.62- $19.76 plus 50 cent Bilingual differential.
Excellent benefits, training, supervision and collaborative work environment.
We offer Health Insurance Dental Insurance, Retirement Plan, Flexible Spending Plans, Vision Insurance, Long-Term Disability Insurance, Sick, Vacation, Personal time and 12 paid Holidays.
Community Action is a qualifying employer for the Public Service Loan Forgiveness program.
To apply please go to https://www.communityaction.us/job-openings for full job description and information regarding benefits.
Community Action is committed to a diverse workforce.
Location/Region: Greenfield, MA