Healthcare Leadership - Administrative Director

Job Description

Job Description

Administrative Director (Days)

New London, NH
Type: Full-Time | Schedule: Days | Level: Leadership

Overview

The Administrative Director serves as the on-site operational leader for assigned departments or service areas, responsible for overseeing financial performance, staffing, and customer experience. This position plays a key role in advancing organizational goals, fostering a culture of continuous improvement, and ensuring excellence in patient care and operational efficiency.

Key Responsibilities

• Lead daily operations to ensure alignment with organizational strategy, financial goals, and service standards.
• Develop and oversee annual budgets, monitor performance, and hold department leaders accountable for achieving targets.
• Build strong, trust-based relationships with staff, physicians, and leadership to promote teamwork and collaboration.
• Drive initiatives that enhance patient satisfaction, staff engagement, and overall service quality.
• Ensure compliance with all applicable laws, regulations, and accreditation requirements.
• Collaborate with clinical and administrative leaders to develop and implement protocols, standards of practice, and process improvements.
• Anticipate customer needs and proactively create solutions that improve patient and family experiences.
• Lead change management efforts, communicate strategic objectives clearly, and empower staff to achieve results.
• Participate in system-wide initiatives and share best practices across departments.
• Stay informed on healthcare trends, reimbursement changes, and regulatory updates that impact operations.

Qualifications

• Proven leadership experience in healthcare administration, operations, or a related field.
• Strong financial acumen and experience managing departmental budgets.
• Demonstrated ability to lead teams, develop staff, and foster a positive, inclusive culture.
• Excellent communication, problem-solving, and organizational skills.
• Commitment to delivering high-quality, patient-centered care and operational excellence.