Job Description
Job Description
Overview
Now Hiring: Shelter Shift Supervisor – St. Joseph’s House
Location: Attleboro, MA
Salary: $55,000.00
Lead with Heart. Empower Change. Build Hope.
At St. Joseph’s House, we believe that every person deserves safety, dignity, and a path forward. Our emergency shelter program serves men and women facing homelessness, providing not just a place to stay — but a supportive community that helps guests take the next steps toward stable housing and lasting independence.
We’re seeking a Shift Supervisor who’s ready to make a difference every day. This role is perfect for someone who leads with compassion, thrives in a dynamic environment, and is dedicated to helping others rebuild their lives.
What You’ll Do:
As a Shift Supervisor, you’ll be the go-to leader on your shift — ensuring smooth shelter operations, guiding your team, and supporting guests with empathy and respect. You’ll:
- Supervise and support direct care staff, ensuring a safe, welcoming, and structured environment.
- Collaborate with the Shelter Director and Case Managers to identify needs and improve shelter operations.
- Engage with guests, offering support, guidance, and connections to community resources.
- Assist with scheduling, shift coverage, and training staff to uphold high standards of care.
- Oversee meal service, safety inspections, and facility upkeep.
- Respond to crises with professionalism and compassion — maintaining calm, clear leadership.
This is a hands-on leadership role, primarily scheduled 1 PM – 9 PM, with one weekend shift each week and on-call responsibilities.
What You Bring:
- Bachelor’s degree in Human Services (preferred) or equivalent experience.
- Experience in homelessness services, mental health, trauma, or substance use support.
- Excellent organizational, communication, and assessment skills.
- Strong leadership abilities with a heart for service.
- Proficiency with Microsoft Outlook, Word, and Excel.
- A reliable, insured vehicle and valid driver’s license.
- Bilingual skills are a plus!
Why You’ll Love Working With Us:
- Join a mission-driven team that changes lives every day.
- Make a direct impact in your community through hands-on service.
- Work in an environment that values compassion, dignity, and respect.
- Gain opportunities for growth, collaboration, and professional development.
Ready to Lead with Purpose?
If you’re ready to bring your leadership and empathy to a team that’s transforming lives, we want to hear from you.
Apply today to join Catholic Charities Family & Refugee Services — and help us build a community where everyone has a place to call home.