<h3>Job Description</h3>
Job Description
Position Summary
The Operations Manager oversees the daily operations of a fine dining restaurant, ensuring the highest standards of service, guest satisfaction, and operational excellence. This role is responsible for supervising front-of-house (FOH) and back-of-house (BOH) functions, managing staff performance, maintaining quality and safety standards, and driving financial and operational goals. The ideal candidate is a hands-on leader with strong attention to detail and a passion for hospitality.
Key Responsibilities
· Guest Experience: Ensure every guest receives exceptional service consistent with fine dining standards; resolve guest concerns promptly and professionally.
· Staff Leadership: Recruit, train, and manage FOH and BOH staff; foster a culture of professionalism, teamwork, and continuous improvement.
· Daily Operations: Oversee reservations, table management, service flow, and kitchen coordination to maximize efficiency and guest satisfaction.
· Quality Assurance: Maintain strict standards for food presentation, service etiquette, cleanliness, and ambiance.
· Compliance &amp; Safety: Ensure compliance with health, safety, and food handling regulations; monitor adherence to company policies and liquor laws.
· Inventory &amp; Cost Control: Manage purchasing, vendor relationships, inventory levels, and cost controls to achieve financial targets.
· Scheduling &amp; Labor Management: Create efficient schedules, monitor labor costs, and ensure adequate staffing levels for peak service times.
· Financial Oversight: Assist with budgeting, forecasting, and analyzing sales and expenses; implement strategies to drive profitability.
· Reporting: Prepare and present operational reports, including sales, labor, and customer feedback, to ownership/upper management.
· Event Management: Coordinate private dining events, special functions, and wine dinners to ensure seamless execution.
 
Qualifications
· Bachelor’s degree in Hospitality Management, Business, or related field preferred.
· 3–5 years of management experience in fine dining or upscale restaurant operations.
· Strong knowledge of food &amp; beverage operations, wine service, and hospitality standards.
· Proven leadership skills with the ability to train, mentor, and motivate staff.
· Excellent communication, organizational, and problem-solving skills.
· Proficiency with POS systems, reservation platforms, and MS Office.
· Food Safety and Alcohol Service certifications preferred.
 
Key Competencies
· Commitment to luxury service standards
· Leadership and team development
· Financial and operational acumen
· Strong interpersonal and guest relations skills
· Ability to thrive under pressure and in a fast-paced environment
 
Work Environment
This position requires flexibility to work evenings, weekends, and holidays. The role involves active floor management during service and occasional administrative duties in an office setting.
 
The pay range listed is the reasonable and good-faith estimate of the compensation for this position at the time of posting, as required under Massachusetts pay transparency laws. Actual compensation may vary based on factors such as experience, performance, and business needs.

OPERATIONS MANAGER

<h3>Job Description</h3>
Job Description
HIRING FOR BRATTLEBORO, VT AND SURROUNDING AREA.
Overview:
Enhance your career with InfuCare Rx, a national Specialty Infusion Company providing patient centric therapy for patients with complex conditions. Optimal care and enhanced quality of life are staples of the InfuCare model for those on our service. InfuCare Rx is building a strong presence as a preferred provider for specialty infusion therapy with care partners throughout the healthcare community. Our entire staff is dedicated to innovative, progressive care to keep patients healthy at home and achieve the best overall outcomes possible. Come join our patient centric pharmacy team and put your career in fast forward with a growing industry leader.
 As a leader in the Specialty and Home Infusion space, InfuCare Rx has experienced tremendous growth year over year in the markets we serve. Rapid expansion has created an opportunity for an IVIG Infusion Nurse. 
Job Skills, Requirements And Responsibilities:
<ul>
<li>Attention to Detail Use excellent nursing skills to observe, interpret and monitor patient’s condition and notify appropriate personnel of any changes, acting as the patient advocate</li>
<li>Interpersonal Skills: Working collaboratively with an exceptional team to help meet positive client care outcomes</li>
<li>Communication: Discuss health care with patients and listen to their concerns, relay to the nursing team</li>
<li>IV therapy</li>
<li>Compliance: Assure proper maintenance of clinical records in compliance with local, state, and federal laws.</li>
<li>Other duties as assigned by management.</li>
</ul>
Successful candidates must meet the following requirements:
<ul>
<li>Current and unrestricted RN license</li>
<li>3 years’ experience as an RN preferred, ideally with some home care experience, must possess exceptional IV skills</li>
<li>A Bachelor of Science in nursing, an associate degree in nursing, or have graduated from an accredited and approved nursing program</li>
<li>Current CPR</li>
<li>Proof of eligibility to work in the US</li>
<li>Successfully pass annual competency checks</li>
<li>Clean background and criminal record and must pass drug test</li>
</ul>
Physical Demands:
Required to stand, walk, sit, talk, and hear; required to use hands to operate vehicles and office equipment; must be able to occasionally lift and/or move up to 25 lbs; specific vision requirements for this job include: close, distance and peripheral vision, and the ability to adjust focus, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position without compromising patient care. 
 InfuCare Rx is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, national origin, military status, marital status, citizenship/immigration status, sex (including pregnancy and relation conditions, sexual orientation, or gender identity), age (40 and older), disability, genetic information (including employer requests for, or purchase use, or disclosure of genetic tests, genetic services, or family medical history), retaliation for filing a charge, reasonably opposing discrimination, or participating in a discrimination lawsuit, investigation, or proceeding. Background checks and drug screens are part of our hiring process. Affirmative Action/Equal Opportunity Employer, Minority/Female/Disabled/Veteran.

Click here to view our Drug Testing Policy
<a href="https://infucarerx.com/wp-content/uploads/2024/08/Drug-Testing-Policy-for-Texas-Applicants_08072024.pdf" target="_blank">https://infucarerx.com/wp-content/uploads/2024/08/Drug-Testing-Policy-f…</a>

Home Infusion Nurse

<h3>Job Description</h3>
Job DescriptionNSCS is looking for Physical Therapists to join our Early Intervention Team! Harbor Area Early Childhood Services is a passionate team devoted to supporting children and families. Services are provided in home, program, or other community settings which have been identified as clients’ natural environments. The Physical Therapist is responsible for the assessment, and treatment of children between birth through three years of age who are in need of this specialized therapy. This position is available as per diem. Let us know in your cover letter what your preferred schedule is. FEE FOR SERVICE position: $45/hour. 
What you’ll do:
<ul>
<li>Provide clinical assessments, evaluation, diagnosis and treatment of children using individual and group techniques.</li>
<li>Participate with/or supervises staff for assessments and interventions.</li>
<li>Administer and interpret client assessment activities as needed.</li>
<li>Function fully as part of an inter-disciplinary team and attend staff meetings/case conferences.</li>
<li>Participate in service coordination activities as a team member.</li>
<li>Prepare written reports as needed. Maintain all required DPH, agency and program required documentation and ensure all client file placement.</li>
<li>Share knowledge and resources about pediatric therapy intervention.</li>
<li>Provide consultation, training, and in-services to staff as needed.</li>
</ul>
What you’ll need:
<ul>
<li>Education:
<ul>
<li>Masters degree in Physical Therapy required. Licensure by state of Massachusetts in Physical Therapy required.</li>
</ul>
</li>
<li>Experience:
<ul>
<li>Minimum of 2 years experience working with children from birth to three years of age.</li>
</ul>
</li>
<li>Skills:
<ul>
<li>Either be or become Early Intervention certified with DPH. </li>
</ul>
</li>
</ul>

Physical Therapist - FEE FOR SERVICE

<h3>Job Description</h3>
Job Description
 
Job Title: Physician Assistant (PA)
Location: Sturdy Memorial Hospital in Attleboro, MA
Physicians: Dr. Chao &amp; Dr. McDonald
We offer a competitive benefits package designed to support the well-being and growth of our team members. Salary will be reviewed and determined based on each candidate’s experience and qualifications.
***This position is with University Orthopedics but will be located at the hospital.
 
GENERAL SUMMARY OF DUTIES: 
The Orthopedic Physician Assistant (PA) will act as the Orthopedic Service PA for Sturdy Hospital, delivering comprehensive care across our orthopedic spine division. 

Essential Job Functions:
<ul>
<li>Conduct thorough patient evaluations, including history and physical examinations. </li>
<li>Round on patients in the hospital.</li>
<li>Order and interpret diagnostic tests, such as X-rays and MRIs.</li>
<li>Collaborate with the healthcare team to develop and implement patient care plans.</li>
<li>Educate patients and their families about treatment options and post-operative care.</li>
<li>Act as a first assistant in the operating room for spine cases.</li>
<li>See patients in clinic for pre-operative assessments.</li>
<li>Participate in the on-call rotation with other PAs to provide weeknight and weekend hospital coverage. </li>
<li>Other assigned duties as needed by management to meet patient care requirements.</li>
</ul>
 
Requirements: 

<ul>
<li>Graduation from an accredited Physician Assistant program.</li>
<li>Current PA state license and certification.</li>
<li>Previous experience in orthopedics, particularly with spine is preferred.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Ability to work effectively in a collaborative team environment.</li>
</ul>
Must be able to travel to all sites if/when necessary. 

University Orthopedics offers generous employee benefits including:
<ul>
<li>Competitive Salary</li>
<li>Affordable Insurance Options</li>
<li>Paid Vacation &amp; Sick Time</li>
<li>11 Paid off holidays per year</li>
<li>8 hours of Volunteer time off per year</li>
<li>401k Retirement Plans with company match</li>
<li>Profit-Sharing Plan</li>
<li>Training, Development, and mentorship opportunities</li>
<li>Tuition Reimbursement</li>
<li>License Reimbursement</li>
<li>Continuing Education Allowance </li>
<li>100% Company Paid Life
<ul>
<li>Voluntary Benefits:</li>
<li>Supplemental Life Insurance, Critical Illness, and Accident </li>
</ul>
</li>
<li>Employee Assistance Program</li>
<li>Yearly Performance Reviews &amp; Bonuses</li>
<li>Opportunities for Internal Growth</li>
<li>State of the Art Facilities &amp; Surgery Center</li>
<li>Employee Appreciation Events like Quarterly Employee Get-Togethers, UOI Providence Bruins Game, Summer Barbecue, Employee Retreat, and more.</li>
</ul>

Physician Assistant

<h3>Job Description</h3>
Job Description
 
Join the VitalCore Team in Massachusetts! We’re people fueled by passion, not by profit!

VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care has an opening for Licensed Practical Nurses at MCI-Shirley (MCI-S), in Shirley MA for Full-Time and Part-Time Day, Evening, and Night shifts. 

Looking for a rewarding career in the healthcare field with competitive wages, an annual incentive bonus, and an excellent benefits package?

At VitalCore we pride ourselves on retaining and acquiring hardworking ethical individuals who are committed to providing quality services. Join our team and experience first-hand how VitalCore Health Strategies promotes a positive work environment that is based on respect and appreciation of the hard work and dedication of our staff.

LICENSED PRACTICAL NURSE BENEFITS PACKAGE TO INCLUDE BUT NOT LIMITED TO (for eligible positions):
<ul>
<li>Holiday Pay: New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, and Christmas Day</li>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Health Savings Account</li>
<li>Life Insurance</li>
<li>Short Term/Long Term Disability</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Employee Assistance Program and Discount Center</li>
<li>401K &amp; Plan Matching</li>
<li>PTO</li>
<li>Annual Incentive Bonus</li>
<li>Dependent Care Flexible Spending Account</li>
</ul>

LICENSED PRACTICAL NURSE POSITION SUMMARY
 The Licensed Practical Nurse (LPN) delivers quality care that is consistent within the scope of practice as outlined by the local state nurse practice act for Licensed Practical/Vocational Nurses. The LPN is responsible for tasks, activities and functions as delegated and may make assignment of duties to others as defined in their state of practice act. The LPN provides monitoring of patients as directed by the HSA, DON, RN, or Medical Director or other practitioner.

LICENSED PRACTICAL NURSE SCHEDULE
<ul>
<li>Full-Time</li>
<li>Part-Time</li>
<li>Day Shift</li>
<li>Evening Shift</li>
<li>Night Shift</li>
</ul>

LICENSED PRACTICAL NURSE MINIMUM REQUIREMENTS
<ul>
<li>Graduate from a Licensed Practical Nursing program.</li>
<li>Currently licensed as a Practical Nurse in the state of employment.</li>
<li>Possesses an active CPR certification.</li>
<li>Remains knowledgeable about specific state laws and regulations governing practice.</li>
<li>Satisfactory completion of initial and annual clinical competencies to demonstrate aptitude as assigned by role.</li>
</ul>
 
LICENSED PRACTICAL NURSE ESSENTIAL FUNCTIONS
<ul>
<li>Utilizes a systematic approach to meet the health needs of each individual patient.</li>
<li>Implements nursing care within the LPN’s scope of practice. (Includes compliance with all laws as applicable in the practice</li>
<li>setting).</li>
<li>Assists in the development and implementation of teaching plans based on the individual needs of the patient. The plans should speak to health promotion, maintenance, and restoration of health.</li>
<li>Cares for wounds with appropriate cleaning and dressing/bandaging.</li>
<li>Administers medications to offenders.</li>
<li>Provides for the care of multiple patients as directed by the Medical Director, DON, or Registered Nurse.</li>
<li>Monitors vital signs and reports changes to appropriate medical staff.</li>
<li>Documents actions in the MAR and medical records.</li>
<li>Other nursing duties as assigned by facility.</li>
</ul>

VitalCore Health Strategies is an equal opportunity employer and committed to creating and maintaining an inclusive workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives.

Licensed Practical Nurse

<h3>Job Description</h3>
Job Description
Position Summary:
 The Triage RN is responsible for providing nursing care, in a family practice/urgent care setting. The Triage Nurse will adhere to evidence based nursing triage protocols, with the goal of providing each patient with the care he/she needs, at the time he/she needs it. The Triage Nurse will provide health care advice, and assist in the coordination of other health care services.
Program Specific Essential Duties and Responsibilities:
• Triages patients utilizing the appropriate “Lippincott Triage Manuals” for evidence based recommendations, providing triage, education &amp; self-management support as needed. 
• Utilizes care in communications to foster the patient's trust &amp; confidence. 
• Arranges for the use of Interpreter staff as required based on primary language needs.
• Demonstrates competent clinical/professional judgment, in addition to the use of “Lippincott” protocols.
• Sorts through multiple patient cues to focus on the primary patient complaint or issue.
• Assesses all patients using three specific criteria: 1.) clinical priority/acuity, 2.) the need for self-care guidance or guidance for the parent or guardian, 3.) the need for anticipatory guidance based upon the patient’s health, behavior and developmental level. Assesses presenting signs/symptoms prioritizing urgency based on assessment and use of protocols. 
• Follows-up on abnormal labs and other patient requests by communicating with Team Nurses and Providers to facilitate the appropriate care.
• Schedules appointments and arranges for immediate care through Primary Care, Same Day/Walk-In/Urgent Care, or the ER, as appropriate.
• Ensures that patient needs are met; documents patients understanding &amp; agreement with plan, or if the patients is refusing the recommended triage advice.
• Follows protocol and documents in the patient’s EHR, following the documentation policy. 
 
 Supervisory Responsibility:
May be asked to provide guidance to LPNs, medical assistants or non-clinical Call Center staff by providing direction with protocols to facilitate patient care.
 
Qualifications and Education Requirements:
Graduate of an accredited school of nursing; required BS in nursing preferred
Must be licensed as a RN by the Massachusetts State Board of Registration
BLS required
Two years full time or part time equivalent nursing experience, with at least one year of telephone triage experience in an ambulatory health care of family practice setting preferred.
Must have experience working in an EMR environment
 
Reports directly to the Medical Director of the Walk in Center
EOE
 Monday- Friday possibly Saturdays.

RN Triage Nurse -Walk in Center

<h3>Job Description</h3>
Job Description
Title: Residential Counselor - MAP 
Pay Range: $20 - $23.75 
Schedule: Friday 7am-3pm (8 hours)
FLSA: Non Exempt 

Who We Are: 
Founded in Brockton, MA in 1975, BAMSI is a 501(c)3 nonprofit organization “bringing people and services together.” Over the years, we have become one of the most trusted organizations working with children, families, individuals, and seniors to enrich their lives. At its core, BAMSI is about building connections with people and services. Each year, our organization impacts the lives of more than 50,000 individuals. BAMSI’s mission is to meet each person where they are so they can learn, grow, and thrive. BAMSI is committed to Diversity, Equity, Inclusion, Justice, and Accessibility; to creating a holistic system of care; and to abolishing the stigmas surrounding mental illness, disability, and addiction. 

What We Offer: 
<ul>
<li>Time Off - 4 weeks combined vacation, personal and cultural holiday</li>
<li>12 paid holidays</li>
</ul>
<ul>
<li>2 weeks Sick Time</li>
<li>Highly Specialized Paid Trainings including opportunity to earn CEUs</li>
<li>HSA and Competitive Benefit Package</li>
<li>403B plan with discretionary match</li>
<li>Wellness Activities</li>
<li>Employee Assistance Program</li>
<li>Career Development Opportunities</li>
</ul>

Why BAMSI? 
<ul>
<li>Purpose-Driven Work: Make a direct impact on residents’ growth and independence.</li>
<li>Training &amp; Development: Gain skills in mental health support, MAP certification, and more.</li>
<li>Collaborative Culture: Join a team dedicated to dignity, respect, and evidence-based practices.</li>
</ul>

What You’ll Do: Provide rehabilitative support to adults in Group Living Environments (GLE), fostering skills for daily living and community integration. Key responsibilities include: 
<ul>
<li>Teach ADLs (cooking, budgeting, medication management) and socialization skills.</li>
<li>Implement Treatment Plans and behavioral interventions under clinician guidance.</li>
<li>Administer/supervise medications per MAP guidelines and document care.</li>
<li>Transport residents to appointments and community activities.</li>
<li>Advocate for residents’ needs and model healthy coping strategies.</li>
<li>Maintain a safe, clean home environment and complete timely documentation.</li>
</ul>

What You Bring: 
<ul>
<li>High school diploma/GED; mental health experience preferred.</li>
<li>Valid driver’s license and ability to assist with mobility (bending, standing, etc.).</li>
<li>Strong communication skills (English) and basic computer proficiency.</li>
<li>Compassion, patience, and a commitment to trauma-informed care.</li>
<li>Bonus: Lived experience or multilingual abilities (e.g., Spanish, Portuguese).</li>
</ul>

 
 
 Friday 7am-3pm 8 hrs

1724DD Residential Counselor

<h3>Job Description</h3>
Job DescriptionJoin the VitalCore Team in Massachusetts! We’re people fueled by passion, not by profit.  VitalCore Health Strategies (VCHS), an industry leader in Correctional Healthcare, has an opening for a Director of Nursing at Souza-Baranowski Correctional Center in Lancaster, MA!
 
At VitalCore we pride ourselves on retaining and acquiring hardworking ethical individuals who are committed to providing quality services. Join our team and experience first-hand how VitalCore Health Strategies promotes a positive work environment that is based on respect and appreciation of the hard work and dedication of our staff. 
 
DIRECTOR OF NURSING BENEFITS PACKAGE TO INCLUDE BUT NOT LIMITED TO:
<ul>
<li>Holiday Pay: New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, and Christmas Day</li>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Health Savings Account</li>
<li>Life Insurance</li>
<li>Short Term/Long Term Disability</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Employee Assistance Program and Discount Center</li>
<li>401K &amp; Plan Matching</li>
<li>PTO</li>
<li>Dependent Care Flexible Spending Account</li>
<li>Annual Incentive Bonus</li>
</ul>
 
DIRECTOR OF NURSING POSITION SUMMARY 
The Director of Nursing (DON) is a supervisory nursing position who works in a correctional setting in which nursing services are required on a 24-hour basis. The DON supervises and coordinates the activities of nursing personnel in one or more patient care units. The DON verifies that patients’ needs are met and evaluates nursing care and patient care unit performance. They participate in the planning of work for assigned units and coordinate activities with other patient units/departments. The DON plans and organizes training for staff members and works in partnership with the Assistant Director of Nursing (ADON) if applicable, Health Services Administrator (HSA), and Regional Leadership to fulfill contractual requirements and achieve operational and clinical performance targets. 
 
DIRECTOR OF NURSING MINIMUM REQUIREMENTS / PREFERENCES 
<ul>
<li>Graduate of an Accredited Nursing School required. Bachelor’s or master's Degree in nursing preferred </li>
<li>Licensed to practice nursing in the State, board-certified or board-eligible in medicine, and has training and experience providing services to an adult population </li>
</ul>
<ul>
<li>To redefine benchmarks for the industry utilizing core values, strong partnerships, effective clinical practices, and innovative healthcare strategies </li>
<li>Specialty certification in correctional healthcare is desired (Certified Correctional Health Professional: CCHP, Certified Correctional Health Professional Nurse: CCHP-RN) </li>
<li>Minimum of 3 years of clinical experience in a healthcare setting, with correctional healthcare experience is preferred </li>
<li>Previous clinical operations management experience is preferred; previous direct management experience within a correctional health setting is desired </li>
<li>Knowledge of accreditation standards (NCCHC, ACA &amp; state-specific), as well as experience with quality improvement programs and clinical auditing, is preferred </li>
</ul>
DIRECTOR OF NURSING ESSENTIAL FUNCTIONS 
<ul>
<li>Utilizes a systematic approach to meet the health needs of each individual patient </li>
<li>Provides quality oversight in collaboration with site, regional and corporate leadership. Provides clinical supervision to nursing staff. Implements appropriate work structure and processes to accomplish goals for patient care specific to contract requirements and healthcare policy and procedures. Assists and supports nursing staff with the provision of patient care. Organizes the delivery of safe, effective, and efficient patient care </li>
<li>Evaluates patient care delivery processes on a regular, systematic, and frequent basis. Provides written reports to regional team and clients as scheduled or requested. Effectively uses data to identify performance improvement opportunities, takes action to drive improvement, and monitors progress through ongoing analysis of data and results </li>
<li>Facilitates the development of site performance improvement plans and monitors site progress and reporting. Participates in and contributes to the achievement of the site’s key performance indicators and Clinical Quality Initiatives as directed </li>
</ul>
<ul>
<li>Facilitates the completion of random and scheduled audits to assess site compliance with contractual requirements, accreditation standards, and continuous quality safety improvement (QAPI) opportunities. As directed, facilitates the completion of the appropriate QAPI forms and forwards findings/completed forms to Community/State leadership. Participates and serves on site-level QAPI committee </li>
<li>Conducts at minimum annual accreditation readiness audits to assess compliance with standards and identify opportunities for improvement. Devises a mechanism to track compliance with accreditation standards every day. As appropriate, develops action plans based on accreditation readiness audit findings. Collaborates with site leadership to implement plans and evaluate the effectiveness of action plans and modifies plan(s) as appropriate </li>
<li>Anticipates healthcare delivery and contractual issues and deals with potential issues proactively. Collaborates with site leadership and clients to meet the goals of the service contract in conjunction with regional leadership. Attends and reviews minutes on a regular basis for MAC meetings, Disease Management/Case Review and other healthcare-related site meetings. Reinforces and strengthens client satisfaction and related goals </li>
<li>Performs screening interviews with candidates for basic knowledge, skills within the corrections environment. Sets and communicates recruitment standards and takes accountability for recruiting effectiveness and compliance across their area of responsibility. Participates in the selection process for open site positions. Identifies high potential staff for development, promotion and succession opportunat-hire</li>
<li>Performs at-hire and annual clinical competency assessments and checks to promote the delivery of safe, effective and efficient nursing care. To promote goal accomplishment (site and individual level), policy compliance and professional development, schedules aone-on-one monthly one on one meeting with direct reports. Provides developmental mentoring, formalized feedback, and coaching to staff. When appropriate, develops individual performance improvement plans for staff not meeting performance expectations </li>
</ul>
<ul>
<li>Coordinates and monitors orientation and onboarding activities of new hires and staff that have moved into a different roles. Performs an ongoing assessment of staff learning needs and facilitates in-service and continuing education for nursing and ancillary personnel to promote professional development and enhance performance </li>
<li>Interprets regulations and standards and communicates site and unit performance objectives to staff. Provides guidance and direction on state licensure, accreditation and regulatory agency requirements. Ensures nursing practice conforms to state licensure, accreditation and regulatory agency requirements in the clinical setting. Verifies required annual licensures and credentialing requirements for licensed personnel are met. Knows and ensures compliance with licensure requirements </li>
<li>Develops a monthly schedule for nursing staff and nursing support staff to ensure a sufficient number of nursing staff are scheduled on each shift with the appropriate skill level. Monitors and makes recommendations to site and regional leadership regarding nursing support and staff to meet patient and contract needs </li>
<li>Conducts at minimum monthly staff meetings in collaboration with site leadership. Assists site leadership with the development and maintenance of annual operational and clinical performance plans under the direction of regional operational management </li>
<li>Acts as a liaison with other operating units, agencies and outside officials. Ensures nursing records are correctly maintained </li>
</ul>
<ul>
<li>Participates in Pharmacy, Therapeutic, and Strategic Initiatives, Patient Safety/Sentinel Event Committee, Performance Improvement, Electronic Medical Records (EMR), Utilization Management and other process improvement committees/initiatives as directed or assigned </li>
<li>Supports Company Initiatives and the application of best practices in clinical settings. Assists in the completion of special projects on an as-needed basis. Works with others to determine where resource support should be allocated on a prioritization basis. Participates in the monthly Regional DON calls, initiatives and activities. Performs other duties as assigned </li>
</ul>
 
VitalCore Health Strategies is an equal opportunity employer and committed to creating and maintaining an inclusive workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives.

Director of Nursing

<h3>Job Description</h3>
Job Description
All Boston Mutual employees who interact with our policyholders, our producers, and our BML associates embrace the principles of our brand and service philosophy. We are all brand ambassadors. Both our words and our behaviors matter. We share a common service philosophy and pride ourselves in living the BML brand promises every day, one interaction at a time.
The following statements represent what Boston Mutual stands “FOR” – it is what makes us different and better in the market we serve.
<ul>
<li>We are FOR being a progressive life insurance company dedicated to offering financial peace of mind to working Americans and their families.</li>
<li>We are FOR providing practical and affordable products designed for those we serve.</li>
<li>We are FOR making it easy to secure a level of financial protection with a portfolio of products – beginning with life insurance – via enrollment and billing options at the workplace.</li>
<li>We are FOR providing a personalized customer experience to our policyholders and producers.</li>
</ul>
We are FOR acting in the best interests of our policyholders, producers, employees and the communities in which we live and serve – representing the goodness of mutuality in all we do.
We do our best to:
<ul>
<li>Demonstrate a desire to assist.</li>
<li>Listen for understanding and respond empathetically.</li>
<li>Explain things in a manner that is easy to understand.</li>
<li>Be knowledgeable students of our business.</li>
<li>Take full ownership to resolve questions and issues.</li>
<li>Be professional, polite and courteous.</li>
<li>Leave our customers and associates “better than where we found them.”</li>
</ul>
The Client Relations Manager (CRM) reports to the Vice President of Workplace Solutions, and is responsible for the overall existing broker relationships and re-enrollment growth within workplace benefits clients in an assigned region. The position is focused on account management strategies that will result in overall customer satisfaction and long term growth. 
The Client Relations Manager supports the full suite of products and services offered within the Workplace Solutions sales channel. The CRM will develop and implement a proactive strategy to increase sales within existing clients via re-enrollments, rate increases or new lines of coverage. Additionally, the CRM will respond to customer needs through collaboration with their counterparts on the Customer Care team.. 
 The Client Relations Manager is expected to:
<ul>
<li>Develop and execute a strategy to achieve organic and re-enrollment sales results</li>
<li>Build and maintain strong relationships with brokers, agents, enrollment partners within assigned region. Become a trusted advisor with assigned customers. </li>
<li>Serve as the primary day-to-day contact for clients, responding to inquiries and providing guidance</li>
<li>Recommend changes in products, service, and policy by evaluating competitive developments, and/or gaps in current benefit offerings. </li>
<li>Identify cross-sell and upsell opportunities in partnership with Regional Sales Directors.</li>
<li>Complete and submit re-enrollment and new line of coverage proposal requests </li>
<li>Deliver, track and monitor all re-enrollment and proposal activity.</li>
<li>Gather and submit sold case materials, and provide support on submissions, re-enrollments, NLOC’s, renewals.</li>
<li>Make on-site visits to producers within region at a specific cadence along with the ability to present to groups.</li>
<li>Work effectively and collaboratively with Regional Sales Director, ISC, Underwriting and Customer Care counterparts in assigned region. </li>
<li>Provide personal attention to high profile or otherwise sensitive producers and policyholder issues.</li>
<li>Provide on-going support and problem resolution with primary customers and home office colleagues.</li>
<li>Manage routine and ad hoc projects as assigned by the Vice President of Workplace Solutions.</li>
</ul>
Qualifications
Education: Bachelor’s Degree in Business Administration or equivalent work experience.
Experience: 5+ years of equivalent work experience required; experience in the insurance industry. Possess a strong understanding of all Boston Mutual products, services, administrative and claim platforms and procedures
Knowledge Requirements: 
<ul>
<li>Excellent interpersonal skills and the ability to effectively build and extend relationships with diverse groups of people including producers, policyholders and employees.</li>
<li>Demonstrated ability to work effectively under pressure and within a collaborative team oriented environment.</li>
<li>Demonstrated proactive approaches to problem-solving with a strong decision-making capacity; demonstrated ability to take initiative with a “can do” attitude.</li>
<li>Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to context, substance and detail.</li>
<li>Excellent written/verbal communication and presentation skills.</li>
<li>Highly resourceful team player with the ability to also be self-directed and extremely effective independently. </li>
<li>Shows initiative with the ability to create and implement changes that will improve workflow.</li>
<li>Working knowledge of Boston Mutual Workplace Solutions or related industry products, enrollment systems and administrative processes preferred.</li>
<li>Exceptional skills using MS Office. </li>
<li>Some travel and flexibility to work after hours may be required for this position. </li>
</ul>
Hybrid Work Model
At our Canton location, employees will be on site Monday - Thursday. At our Omaha location, employees will be on site 2 days per week.
Boston Mutual is an equal opportunity employer, and does not discriminate on the basis of race, color, age, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, disability, military service, veteran status, family status, pregnancy, or any other characteristic protected by federal or state laws. Boston Mutual is a drug-free workplace.
#LI-Hybrid

Client Relations Manager

<h3>Job Description</h3>
Job Description
For more than 30 years, Hildebrand has been solely focused on housing families experiencing homelessness throughout greater Boston. Over that time, we've established a strong reputation for reliability and consistency based on our proven theory of change, while remaining flexible to meet the changing needs of our communities. What sets us apart is the lengths we go to in getting to know our family members and their goals as they work to achieve self-sufficiency.
We are looking for people to partner with us to achieve our goal of disrupting the cycle of homelessness for greater Boston families and are seeking a Residential Assistant to join our team. This position requires staff to be bilingual. 
What You Will Do:
<ul>
<li>
Promote and model a clean, harmonious, and welcoming living environment, supporting the overall safety and well-being of the families in residence at the Hildebrand congregate shelter.
</li>
<li>
Ensure that each family has a safe, clean and adequately furnished room.
</li>
<li>
Oversee the cleanliness and orderliness of the facility during the assigned work period to include conducting 30 minute checks throughout each shift, room cleanliness and chore completion as well as maintaining the office area.
</li>
<li>
Oversee and monitor all of the rules, policies, procedures and protocols that govern community living for both families and their visitors. Ensure the program is in compliance with all policies, procedures, statutory &amp; regulatory requirements of Hildebrand.
</li>
<li>
Support the Residential Manager and/or Case Manager in developing and implementing supportive, respectful and comprehensive Re-Housing Plan activities to assist families in moving out of shelter as quickly as possible and in attaining and retaining their independence, dignity and self-sufficiency, i.e. job search, resume building, housing applications, etc.
</li>
<li>
Participate in staff meetings, training programs, and other activities as required to keep up to date on program function and required skills for the job.
</li>
<li>
Support the program and the agency by following the rules, regulations, and systems of order that have been established to effectively meet both agency and residents’ goals.
</li>
<li>
Work Holidays all Holidays and attend monthly staff meetings some of which will occur outside of your scheduled shift. 
</li>
</ul>
What You Will Need To Bring:
<ul>
<li>Education - High School Diploma or equivalent required.</li>
<li>Language - Bilingual Haitian Creole or Spanish required</li>
<li>Experience – Previous experience in Human Services, Residential Program setting.</li>
<li>Skills – Ability to work well on an individual-level with clients, family members, and colleagues. Demonstrated ability to ensure client confidentiality and professionalism in the workplace. Ability to lift 25 pounds; and physically able to navigate several flights of stairs independently every 30 minutes. Must be physically able to move around, clean rooms, and demonstrate cleaning to others.</li>
<li>License/Certification – Must be CPR/SFA Certified within 30 days of hire</li>
</ul>
 
 Saturday-Sunday, 11 pm - 7 am 16 hours

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