<h3>Job Description</h3>
Job Description
Bachelor's or Master's degree in School Psychology, active School Psychologist license and minimum 1+ years School Psychologist experience required. Applicants who do not meet these qualifications will not be considered. 
A Massachusetts school district is seeking a full-time School Psychologist to support a single middle school building for a short-term assignment. The School Psychologist will primarily focus on conducting initial evaluations and re-evaluations while collaborating with school-based teams to support the special education process.
Primary Responsibilities:
<ul>
<li>
Conduct psychoeducational initial evaluations and re-evaluations
</li>
<li>
Complete required assessment reports in a timely and compliant manner
</li>
<li>
Collaborate with special education staff, teachers, and administrators
</li>
<li>
Participate in meetings related to evaluation findings and student planning
</li>
<li>
Maintain accurate documentation using the districts IEP platform
</li>
</ul>
Additional Details:
<ul>
<li>
IEP Platform: Frontline
</li>
<li>
Consistent full-time schedule within standard school hours
</li>
<li>
Single-site assignment (no travel between buildings)
</li>
</ul>
Qualifications:
<ul>
<li>
Valid Massachusetts School Psychologist license or certification
</li>
<li>
School-based experience, preferably at the middle school level
</li>
<li>
Strong assessment and report-writing skills
</li>
</ul>

Massachusetts School Psychologist Needed for Middle School Assignment

<h3>Job Description</h3>
This position is 100% onsite at the Needham location. Position Summary: The Patient Experience Representative II works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives &amp; projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services. Key Responsibilities: 
<ul>
<li>Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues</li>
<li>Greets, screens, directs, and registers patients; enrolls patients and caregivers in the patient portal</li>
<li>Collaborates with referring providers and practices to manage complex patient issues; may rotate in call centers</li>
<li>Schedules patient encounters and procedures under supervision; monitors daily schedules and coordinates flow to optimize patient experience</li>
<li>Prepares for and attends shift handoffs and team huddles</li>
<li>Prepares examination rooms, assists patients, and ensures routine forms are ready for appointments</li>
<li>Collects and processes patient demographics, insurance/payment, referral info, and clinical documentation; obtains authorizations and verifications</li>
<li>Collects co-payments, reconciles deposits, and provides accurate records in hospital systems</li>
<li>Transcribes treatment and billing data; communicates with other departments for clinical and administrative services</li>
<li>Answers, screens, and routes calls; triages urgent calls and initiates emergency services when required</li>
<li>Maintains calendars, schedules meetings/events, and supports logistics for departmental programs and presentations</li>
<li>Provides general clerical support, including organizing documents, processing mail, photocopying, and handling records</li>
<li>Processes prescription refills, letters, and external requests</li>
<li>Uses office and hospital systems (e.g., Microsoft Office, scheduling, billing applications) efficiently</li>
<li>Participates in process improvement initiatives and supports internal changes to systems and procedures</li>
</ul>
 Minimum Qualifications Education:
<ul>
<li>High School Diploma/ GED</li>
</ul>
Experience:
<ul>
<li>No healthcare experience required - Basic customer service and computer skills. </li>
<li>Makes use of customer service knowledge to assist patients and families in resolving problems. </li>
<li>Conveys a positive demeanor when interacting with patients, families, and coworkers. </li>
<li>Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult personal situations. </li>
<li>Ability to work with diverse internal and external constituencies. </li>
<li>Demonstrates the ability to pay attention to detail and accuracy. </li>
</ul>
 PER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months)
The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Patient Experience Representative II-ED/OR/Procedural- Needham (Onsite

<h3>Job Description</h3>
Job Description
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Why You Should Join the PLS (Profiles, Lists and Segments) Team:
The PLS team is responsible for building and scaling the core customer data experiences at Klaviyo — profiles, lists, and real-time segments. We own the tools that let customers understand who their users are, group them into meaningful audiences, and keep those audiences up to date as new data flows in. Our work underpins how customers target, personalize, and measure every message they send, making this product area core to Klaviyo's continued success.
As a Senior Software Engineer on the team, you'll play a key role in designing and building scalable systems that power how customers manage and activate their data. Partnering closely with product managers, data scientists, and other platform teams, you'll help define scope, translate complex data and UX problems into practical implementations, and build intuitive workflows that give customers confidence in their audiences. This role leans frontend, with a strong focus on crafting thoughtful, reusable components and seamless user experiences using technologies like TypeScript, React, Python, and Django. There are ample opportunities for growth given the scope of this role and the team's central role in Klaviyo's product.
How You Will Make a Difference:
<ul>
<li>You will be a core member of the PLS team, working on impactful customer-facing features that will make our product the best in the industry.</li>
<li>You will work on creating easy-to-use editors that are highly performant.</li>
<li>You will work closely with Product, Design, and Data Science to provide the best experience for our customers.</li>
<li>You will mentor team members and drive initiatives that help the team learn new skills.</li>
</ul>
Who You Are:
<ul>
<li>5+ years of experience in full-stack development with strong hands-on skills in React, Redux, JavaScript, HTML, and CSS, along with familiarity with general web best practices.</li>
<li>Has a track record of delivering and shipping work powered by or accelerated through AI.</li>
<li>Experience conducting code reviews and running a robust testing cycle using automated testing practices and frameworks, including end-to-end and integration tests (e.g., cypress, pytest).</li>
<li>Experienced with RESTful and GraphQL APIs, and evolving APIs and data models to support product success.</li>
<li>You take ownership of your work—from requirements and edge cases to implementation and testing—and are motivated by solving tough problems with others.</li>
<li>Proven track record of leading complex, multi-quarter projects involving cross-team collaboration and being accountable for their outcomes</li>
</ul>
Technologies We Use (not exhaustive):
<ul>
<li>React, TypeScript, Redux</li>
<li>Python, Django</li>
<li>Amazon Web Services (EC2, RDS, Aurora, S3, etc.), Terraform, and other DevOps tools</li>
<li>MySQL, RabbitMQ, Redis, ProxySQL</li>
</ul>
 
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. 
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:$148,000—$222,000 USD
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. 
By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. 
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Senior Software Engineer - Profiles, Lists and Segments

<h3>Job Description</h3>
Job Description
Do more than make ends meet. Deliver with Gopuff and get paid to deliver what your neighbors need from a Gopuff facility near you! With one centralized pickup location and smaller delivery zones, Gopuff makes earning effortless. It's simple: deliver from a facility near you straight to the customer! You’ll be delivering everyday essentials, from cleaning supplies, home needs and OTC medications to food, drinks and more.&nbsp;
Sign up to be a Gopuff Delivery Partner today and experience the easiest way to earn big!
Why should you partner with Gopuff?
<ul>
<li>Earn an upfront amount for every order you deliver, even if it's canceled by the customer</li>
<li>Keep 100% of your tips + earn extra with special incentives</li>
<li>Earn Wait Pay when you schedule your time with us (varies by market)</li>
<li>Choose your own schedule and deliver when you want</li>
<li>No restaurants, no riders - deliver from a familiar, centralized facility. That’s it!</li>
</ul>
What you’ll need to get started:
<ul>
<li>Be at least 21 years or older</li>
<li>Valid U. S. driver’s license</li>
<li>Vehicle with insurance + registration in your name</li>
<li>Smartphone</li>
<li>Willing &amp; able to pass a pre-paid alcohol delivery training course (where applicable)</li>
</ul>
How it works:
<ul>
<li>Login to the Gopuff Driver app from your local facility</li>
<li>Get trip offers and pick up your orders inside</li>
<li>Deliver to happy customers</li>
</ul>
No previous delivery experience required. Sign up today and start earning!
–
Delivery Driver Partners will be independent contractors. Delivery Driver Partners must have a valid driver's license, minimum auto insurance and complete a background check. Delivery Driver Partners will use their own reliable car, smartphone, and data + text plan. Driving with Gopuff is perfect for those seeking part time work, seasonal work, temporary work or a flexible opportunity. With flexible hours you can make your own schedule and drive as little, or as much as you want! Previous delivery experience as a delivery driver or courier driver is not required, but we encourage drivers from other delivery, gig, or ridesharing services to sign up.

Deliver with Gopuff on your schedule

Deliver with Gopuff

<h3>Job Description</h3>
Job Description
Company Overview&nbsp; Our&nbsp;Client&nbsp;is a rapidly growing behavioral health organization providing evidence-based outpatient and day treatment services for adolescents and young adults. As the organization continues to expand, they are seeking an experienced Controller to lead financial operations, budgeting, and forecasting while partnering closely with leadership to support strategic growth and long-term scalability.&nbsp;&nbsp;&nbsp;&nbsp;
&nbsp;
Position&nbsp;Overview&nbsp; The Controller will oversee all accounting and financial operations while driving budgeting, forecasting, and financial strategy across multiple entities. This role requires deep experience in behavioral healthcare, specifically PHP and/or IOP programs, with a strong understanding of billing structures, revenue cycles, and operational realities unique to this space.&nbsp; This is a hands-on leadership role for a finance professional who can both execute and lead- someone who is comfortable “calling the shots,” improving systems, and proactively guiding leadership on what needs to happen financially to support growth.&nbsp; 
Location:&nbsp;Boston, MA&nbsp; Schedule:&nbsp;Onsite, Full-Time&nbsp; Salary Range:&nbsp;$130,000 – $200,000&nbsp;&nbsp;
Benefits:&nbsp;Health, Dental, Vision, 401(k), PTO&nbsp;
&nbsp;
Key&nbsp;Responsibilities&nbsp; Financial Leadership &amp; Strategy&nbsp;
<ul>
<li>Serve as the primary financial partner to the CEO, providing insight, guidance, and recommendations to support business decisions&nbsp;</li>
<li>Lead financial planning, budgeting, forecasting, and long-term projections across all entities&nbsp;</li>
<li>Translate financial data into actionable insights for leadership&nbsp; </li>
</ul>
Accounting &amp; Financial Operations&nbsp;
<ul>
<li>Oversee all accounting functions, including GL, AP/AR, payroll, month-end close, and financial reporting&nbsp;</li>
<li>Ensure accuracy, compliance, and scalability of financial processes&nbsp;</li>
<li>Manage and&nbsp;optimize&nbsp;QuickBooks and Paycom environments&nbsp; </li>
</ul>
Behavioral Healthcare Finance&nbsp;
<ul>
<li>Oversee and&nbsp;optimize&nbsp;revenue-cycle processes related to PHP/IOP programs&nbsp;</li>
<li>Ensure&nbsp;accurate&nbsp;financial tracking aligned with healthcare billing structures&nbsp;</li>
<li>Partner with operations to address any revenue-cycle inefficiencies or risks&nbsp; </li>
</ul>
Growth &amp; Scaling&nbsp;
<ul>
<li>Design and implement financial processes to support rapid expansion, including new locations and entities&nbsp;</li>
<li>Prepare the organization for future complexity, audits, and potential financing events&nbsp;</li>
<li>Support integration and financial oversight of ABA therapy operations (highly preferred)&nbsp;</li>
</ul>
 Leadership &amp; Ownership&nbsp;
<ul>
<li>Lead with confidence, initiative, and accountability—this role is expected to proactively drive outcomes, not wait for direction&nbsp;</li>
<li>Act as a culture carrier with a growth mindset and high execution standards&nbsp;</li>
<li>Build toward a future CFO role as the organization continues to scale&nbsp;</li>
</ul>
&nbsp;
Qualifications&nbsp;
<ul>
<li>4+ years of Controller or senior accounting experience within behavioral healthcare&nbsp;</li>
<li>Direct experience supporting PHP and/or IOP programs (must-have)&nbsp;</li>
<li>Strong background in budgeting, forecasting, and financial modeling&nbsp;</li>
<li>Experience managing multi-entity financial structures&nbsp;</li>
<li>Proficiency&nbsp;with QuickBooks and payroll systems (Paycom preferred)&nbsp;</li>
<li>Ability to&nbsp;operate&nbsp;confidently in a fast-growing, entrepreneurial environment&nbsp; </li>
</ul>
Highly Preferred&nbsp;
<ul>
<li>Experience in ABA therapy organizations&nbsp;</li>
<li>Strong understanding of the Massachusetts behavioral healthcare market&nbsp;</li>
<li>Prior experience scaling financial operations in a growing company&nbsp;</li>
<li>Clear trajectory toward CFO-level leadership&nbsp;</li>
</ul>
&nbsp; Compensation&nbsp;&nbsp;
The published salary range&nbsp;is used&nbsp;as a guide to provide prospective candidates with&nbsp;a level of compensation that is competitive with today’s market. The salary range&nbsp;for this position&nbsp;is a good faith estimate that&nbsp;allows for&nbsp;flexibility to align with various levels of experience, education, and performance.&nbsp;&nbsp; &nbsp;
EEO Statement&nbsp;&nbsp;
Topaz HR is an Equal Opportunity&nbsp;Employer,&nbsp;and we do not discriminate&nbsp;on the basis of&nbsp;race, color, religion, gender, national origin, age, disability,&nbsp;or any other status protected by applicable law.&nbsp;We value and are committed to creating an inclusive environment for all employees.&nbsp;&nbsp;
&nbsp;
Please Note:&nbsp;Topaz HR is conducting this search on behalf of one of our clients. The employer's name will be&nbsp;disclosed&nbsp;during the interview process, and all hiring decisions will be made directly by the client.&nbsp;

Controller

<h3>Job Description</h3>
Job Description
Cottage Caregivers is looking for the best compassionate caregivers to join our exceptional and growing team. We are a locally owned home care agency which only hires the most qualified and compassionate caregivers. We were just voted Best of 2017 by Senior Advisors which goes to less than 1% of Home Care Agencies Nationwide!!
If you have experience working with the elderly contact Cottage Caregivers today. Cottage Caregivers serves Plymouth, Norfolk &amp; Bristol Counties. We have immediate openings for the South Shore shifts which we can customize to your schedule!!
We treat our caregivers and clients as family and offer the following:
<ul>
<li>Exceptional Training</li>
<li>Retirement Savings Plan with Employer Funded Match Program</li>
<li>Flexible hours based upon your availability and steady schedule of work</li>
<li>Competitive hourly rates based upon experience</li>
<li>Caregiver performance &amp; referral bonuses</li>
<li>Appreciation events</li>
<li>Best in class technology including family training portal</li>
<li>Unlimited office support</li>
<li>Company discounts</li>
<li>New vacation accrual program</li>
<li>Rated as one of the top agencies by Clients &amp; Caregivers</li>
</ul>
Caregiver Responsibilities:
<ul>
<li>Work closely with our clients &amp; their family members</li>
<li>Provide one-on-one companionship</li>
<li>Assistance with daily living activities.</li>
<li>Prepare meals</li>
<li>Perform light housekeeping duties</li>
<li>Run errands and transport to appointments &amp; meetings</li>
<li>Bring compassion and joy to our treasured clients on a daily basis</li>
</ul>
Caregiver Requirements:
<ul>
<li>References required</li>
<li>HHA, CNA, PCA Caregivers preferred</li>
<li>Minimum 1-year home care experience</li>
<li>Reliable transportation</li>
<li>Successful background check completion</li>
<li>Punctual, dependable &amp; personable are key!</li>
</ul>
Please fill out our online application (link below) and we will process and get back to you right away.
<a href="http://cottagecaregivers.com/employment-opportunities/" target="_blank">http://cottagecaregivers.com/employment-opportunities/</a>
&nbsp;
Job Location:
<ul>
<li>South Shore, MA</li>
</ul>
Required experience:
<ul>
<li>Home Care experience: 1 year</li>
</ul>
Required license or certification:
<ul>
<li>Drivers license</li>
</ul>
&nbsp;
Company DescriptionCottage Caregivers is looking for the best compassionate caregivers to join our exceptional and growing team. We are a locally owned home care agency which only hires the most qualified and compassionate caregivers. We were just voted Best of 2017 by Senior Advisors which goes to less than 1% of Home Care Agencies Nationwide and based 100% on family reviews!! We treat our caregivers and clients as family and offer the following: · Exceptional Training · Retirement Savings Plan with Employer Funded Match Program · Flexible hours and steady schedule of work · Competitive hourly rates based upon experience · Caregiver performance &amp; referral bonuses · Appreciation events · Best in class technology including family training portal · Unlimited office support · Vacation accrual program · Corporate discounts 
<h3>Company Description</h3>
Cottage Caregivers is looking for the best compassionate caregivers to join our exceptional and growing team. We are a locally owned home care agency which only hires the most qualified and compassionate caregivers. We were just voted Best of 2017 by Senior Advisors which goes to less than 1% of Home Care Agencies Nationwide and based 100% on family reviews!!\r\n\r\n\r\nWe treat our caregivers and clients as family and offer the following:\r\n\r\n· Exceptional Training\r\n\r\n· Retirement Savings Plan with Employer Funded Match Program\r\n\r\n· Flexible hours and steady schedule of work\r\n\r\n· Competitive hourly rates based upon experience\r\n\r\n· Caregiver performance &amp; referral bonuses\r\n\r\n· Appreciation events\r\n\r\n· Best in class technology including family training portal\r\n\r\n· Unlimited office support\r\n\r\n· Vacation accrual program\r\n\r\n· Corporate discounts

Live-in Caregivers $250 per day!!

Earn Extra Cash as a Local Delivery Driver

<h3>Job Description</h3>
Job Description
OCES supports elders and individuals with disabilities by providing information and coordination of services promoting healthy, safe lives for our consumers. We want to help them stay as active and engaged in their lives and in their own communities.
We are looking for a Program Assistant responsible for providing administrative support to the Home Care department.
Check out our web site (<a href="http://www.ocesma.org" target="_blank">www.ocesma.org</a>) to see what our Home Care Department and other OCES programs are doing to support the needs of our consumer base!
What you'll do:
<ul>
<li> Provide telephone coverage for Home Care staff as required </li>
<li> Review and correct data through consumer record system </li>
<li> Providing accurate reports as required by the department </li>
<li> Assist staff in tracking waiver and recipient choice forms as needed </li>
<li> Other duties as assigned. </li>
</ul>
What you'll bring:
<ul>
<li> High School diploma or equivalent, associate's degree preferred </li>
<li> Minimum one year of relevant experience</li>
<li> Excellent verbal and written communication skills. </li>
<li> Excellent computer skills including Microsoft office Suite</li>
<li> Ability to respect the workplace and providers privacy and confidentiality </li>
<li> Ability to deal effectively with statistical and financial data </li>
<li> Knowledge of general office procedures and equipment </li>
</ul>
What you'll get:
<ul>
<li>Ability to work with an enthusiastic team of like-minded individuals</li>
<li>Opportunity to develop professionally in your chosen career</li>
<li>Great work/life balance: 35-hour work week with some flexibility. Hybrid work environment (home with some in-office requirements)</li>
<li>Exceptional benefits: health benefits available on day 1; generous paid time off policies; company paid LTD and life insurances, 401K plan</li>
</ul>
APPLY TODAY!
OCES is an open, welcoming organization that respects our diversity. We encourage all qualified persons to apply!
We can't wait to hear from you...So take that next step and apply today!
OCES is celebrating 50 years of service to the Plymouth County area! We are an open, welcoming organization that respects our diversity. We encourage all qualified persons to apply! OCES was named one of C&amp;P Business Media's Best Places to Work 2024!
Our mission: Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.

Home Care Program Assistant/Clerical Support

<h3>Job Description</h3>
Job Description
Blue Cross and Blue Shield of Vermont is looking for a Research Specialist to join our Inter-Plan Programs team. Our company culture is built on an unwavering focus on the health of Vermonters, outstanding member experiences, and responsible cost management for all the people whose lives we touch. We offer a balanced and flexible workplace, an onsite gym, fitness and wellness programs, a competitive salary and full benefits package including medical and dental insurance, vision, 401K, paid time off and holidays, tuition reimbursement and student loan repayment, dependent caregiver benefits, and resources to support your ongoing personal and professional growth and development.
COMPENSATION: The hourly range for this position is $18.00-21.00. Additional compensation opportunities and incentives will be detailed during the interview process. Please note that the range listed above is our good faith estimate of the hiring range for this role. If you are hired at Blue Cross and Blue Shield of Vermont, your final base salary compensation will be determined based on factors such as skills, competencies, education, experience, and internal equity across the current team. We also offer a robust benefits package with significant value (see below).
LOCATION: Blue Cross has transitioned to a hybrid workplace where employees within driving distance of our Berlin, VT office work Wednesdays in the office with flexibility to work remotely the rest of the week.
Research Specialist Responsibilities:
<ul>
<li>Responsible for a high level of quality by providing information and or initiating appropriate corrective actions to resolve a customer’s inquiry based on a thorough and comprehensive understanding of BCBSVT contracts, policies, systems and procedures. </li>
<li>Maintain relationships between the Plan and its customers.</li>
<li>Work with all levels of expertise including provider billing clerks to provider business managers, other BCBS plans as well as our subscribers and members.</li>
<li>Work closely with other business units to address customer concerns and communicate feedback to our customers</li>
<li>Accurate and timely interpretations of the Plan policies and procedures while maintaining the absolute confidentiality of member and provider information.</li>
</ul>
Research Specialist Qualifications:
<ul>
<li>High school graduation or equivalent is required. Two year college degree is preferred</li>
<li>A minimum of 1-3 years customer service or claims processing experience in a healthcare or health insurance setting is required.</li>
<li>Experience in a provider’s billing office is preferred.</li>
</ul>
Research Specialist Benefits:
<ul>
<li>Health insurance (including vision)</li>
<li>Dental coverage (free to employees)</li>
<li>Wellness Program</li>
<li>401(k) with employer match + automatic employer contribution</li>
<li>Life Insurance</li>
<li>Disability Insurance</li>
<li>Combined time off (CTO) – 20 days per year + 10 paid holidays</li>
<li>Tuition Reimbursement</li>
<li>Student Loan Repayment</li>
<li>Dependent Caregiver Benefits</li>
</ul>
Diversity, Equity, and Inclusion: Blue Cross VT is committed to creating an inclusive environment where employees respect, appreciate, and value individual differences, both among ourselves and in our communities. We welcome applicants from all backgrounds and experiences to join us in our commitment to the health of Vermonters, outstanding member experiences, and responsible cost management for all the people whose lives we touch. Learn more about our DE&amp;I commitment at <a href="http://www.bluecrossvt.org/about/diversity-equity-and-inclusion" target="_blank">http://www.bluecrossvt.org/about/diversity-equity-and-inclusion</a>.
*full job description attached to ADP posting

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