Job Description
Job DescriptionBenefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
TG3 Enterprises, Inc
JOB DESCRIPTION
Position: Business Intelligence Analyst
FLSA Status: Salaried Exempt
Company: TG3 Enterprises
Location(s): Hybrid
Reports to:: Executive Director of Operations and Marketing
Requirements:
Valid drivers license and driving record acceptable to be covered under company auto policy
Travel: Up to 10% Travel
Business Intelligence Analyst
We are looking for a Business Intelligence (BI) Analyst to join our Planet Fitness franchise organization, operating over 60 locations across 7 states. This position plays a central role in supporting data-driven decision-making across a multi-location, multi-state business. The BI Analyst will lead the analytics function by defining processes, establishing standards, and transforming complex operational, financial, workforce, and member data into actionable insights that drive performance across clubs and markets.
This role supports a data-driven culture through strong governance, effective tools, and close collaboration with leadership and cross-functional teams. The BI Analyst reports to the Executive Director of Operations and Marketing.
Key Responsibilities
Strategy & Vision
Develop and manage the organizations data analytics strategy, delivery processes, and reporting systems to support a Planet Fitness franchise portfolio of 60+ clubs across multiple states.
Define and track key performance indicators (KPIs) across locations, regions, and departments to support operational, financial, and strategic decision-making.
Establish a long-term analytics roadmap that supports scalability, consistency, and accuracy as the franchise continues to grow.
Data Audit & Discovery
Conduct a comprehensive audit of all data sources available to the franchise organization, including Planet Fitness systems and third-party platforms such as ABC Ignite, FRM, CRS, Datatrak, Paycom, Leasecake, Paycom, and other financial and operational tools.
Identify what data is available in each system, including level of detail, historical availability, update frequency, ownership, and data quality.
Benchmarking & Best Practices
Collaborate with other Planet Fitness franchise groups, Planet Fitness Club Support Center (PFCSC) and relevant external partners to understand best practices for data tracking, measurement, and reporting within the Planet Fitness system.
Assess current internal tracking practices, including what data is being tracked, who is responsible, and whether it is up to date.
Recommend improvements that enhance consistency and comparability.
Stakeholder Collaboration & Requirements Gathering
Communicate with executives, departments, and ownership to understand reporting needs at both enterprise and club levels.
Translate operational and strategic questions into clear data requirements, standardized metrics, and reporting solutions.
Data Framework, Reporting & Delivery
Design and implement a standardized data collection, validation, and reporting framework that supports consistent reporting with a defined cadence and high accuracy.
Establish and maintain dashboards, reports, and presentations that provide visibility into club-level, regional, and enterprise performance.
Ensure reporting systems are scalable, repeatable, and aligned with defined KPIs and franchise operational priorities.
Insight Generation & Strategic Recommendations
Apply statistical analysis, trend analysis, and predictive modeling to identify business performance drivers, risks, and opportunities.
Interpret data and clearly communicate insights, implications, and recommendations to leadership and ownership.
Use data to recommend strategic, operational, and financial actions that improve club performance, efficiency, and growth across the franchise portfolio.
Tools & Technology Management
Identify, implement, and manage analytics tools, BI platforms, and methodologies that support multi-location franchise reporting.
Ensure effective use of BI and data visualization tools in alignment with best practices and Planet Fitness system standards.
Essential Skills & Knowledge
Experience: 10+ years of experience working with multi-system data environments. Proven experience supporting strategic planning using quantitative techniques.
Technical Skills: Proficiency with BI tools, data visualization, and analytical methodologies; strong understanding of data quality and reporting systems.
Strategic Thinking: Strong business acumen with the ability to connect data insights to operational and strategic objectives across a geographically distributed organization.
Communication: Exceptional communication skills with the ability to translate complex data into clear, actionable insights for executives, operators, and stakeholders.
Preferred Qualifications
Bachelors or masters degree in a related field.
Experience in franchise, retail, or multi-unit operations.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is primary performed in an indoor office environment with noise level that is quite to moderately loud. Occasional and travel to clubs may be required; exposure to noise, dust, various climate temperatures and moderate to loud noise levels.
Physical: Primary functions require sufficient physical ability and mobility to walk, stand, and sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movements. Must be able to regularly lift and/or move 15+ pounds, and occasionally lift, carry or push up to move 25+ pounds.
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
We are an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by applicable law.
Note: We participate in E-Verify for all Utah locations.
E-Verify Participation Poster: https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyPar…
E-Verify Right to Work Poster: https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightT… Eng_Es.pdf
DISCLAIMER STATEMENT: This job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to a position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Flexible work from home options available.