Job Description
Job Description
We are looking for a detail-oriented Administrative Assistant to join our client's team in Chicopee, Massachusetts. In this contract role, you will provide essential administrative support, ensuring smooth day-to-day operations. The ideal candidate will excel in customer service, data management, and communication while demonstrating proficiency in various software tools.
Responsibilities:
• Handle incoming and outgoing calls professionally, addressing inquiries and resolving issues promptly.
• Manage email correspondence, ensuring timely and accurate responses.
• Perform accurate data entry tasks to maintain organized and up-to-date records.
• Schedule and coordinate appointments, meetings, and other events as needed.
• Utilize Microsoft Excel, Word, and Outlook to create documents, spreadsheets, and manage communications.
• Provide exceptional customer service to clients and team members, maintaining a positive and helpful demeanor.
• Communicate effectively in Spanish to assist bilingual clients or team members.
• Support daily office operations by completing administrative tasks efficiently.
• Collaborate with team members to streamline processes and improve workflow.
• Ensure confidentiality and accuracy in handling sensitive information.
• Proven experience in customer service and administrative roles.
• Proficiency in Microsoft Office tools, including Excel, Word, and Outlook.
• Strong organizational and multitasking skills to manage various tasks simultaneously.
• Ability to handle inbound and outbound calls effectively and professionally.
• Skilled in scheduling appointments and managing calendars.
• Excellent written and verbal communication skills, including email correspondence.
• Fluency in Spanish to support bilingual communication needs.
• Attention to detail with a commitment to maintaining accurate records.