Job Description
Job DescriptionDirector, Healthcare Technology Management (HTM)
Position Overview
Location: Boston, MA
Experience Level: Director (5+ years management experience required)
Education Required: Bachelor’s degree or equivalent experience
Employment Type: Full-time
Compensation: $131,000 - $160,000
Positions Available: 1
Relocation Assistance: Available
Note: Visa sponsorship is not available for this position.
About the Organization
This position is part of a growing Healthcare Technology Management Division committed to operational excellence, innovation, and exceptional patient care. The organization values strong leadership, collaborative partnerships, and continuous improvement in service delivery.
About the Role
We’re seeking an accomplished Director of Healthcare Technology Management to lead operations at a reputable hospital in Boston, MA. This strategic leadership role requires a proven track record in HTM, strong operational expertise, and the ability to drive both patient satisfaction and organizational performance.
As Director, you’ll provide comprehensive oversight of clinical and technical staff, manage capital planning initiatives, and serve as the primary client liaison while driving operational excellence and organic growth opportunities.
Key Responsibilities
Leadership & Team Development
• Provide oversight, hiring, onboarding, and continuous development of all clinical and technical staff
• Recruit, train, mentor, and develop team members to build a skilled workforce and support career growth
• Lead high-performing teams with focus on retention, performance excellence, and professional development
• Foster a culture of accountability, innovation, and service excellence
Strategic Operations & Planning
• Lead capital planning, project management, and technology assessments to support operational efficiency and innovation
• Oversee program management and ensure full regulatory compliance across all clinical operations
• Drive operational performance improvements and implement best practices
• Manage purchasing, subcontracts, and financial planning to ensure cost efficiency and alignment with organizational goals
Client Relations & Partnership Management
• Serve as the primary liaison with clients, fostering strong partnerships through proactive communication
• Ensure client satisfaction through service excellence and responsive problem-solving
• Build and maintain strong, long-term partnerships with customers, staff, and vendors
• Drive organic sales growth by identifying new opportunities and expanding service offerings
Vendor & Supply Chain Management
• Oversee vendor selection, contract negotiations, and performance management
• Optimize supply chain and service delivery through strategic partnerships
• Manage subcontractor relationships and ensure quality standards
Financial Management
• Assume full responsibility for account’s operational and fiscal performance
• Apply strong business acumen and financial management expertise to budgetary and operational decisions
• Ensure cost efficiency while maintaining quality standards and service excellence
JD Summary
Leadership & Team Development – Oversee hiring, onboarding, development of clinical & technical staff; recruit, train, mentor teams; drive performance and accountability. Strategic Operations & Planning – Lead capital planning, technology assessments, regulatory compliance, operational efficiency, project management, and purchasing. Client Relations & Partnership Management – Serve as primary client liaison, ensure satisfaction, grow partnerships, expand service offerings. Vendor & Supply Chain Management – Manage vendor selection, contracts, subcontractors, supply chain optimization. Financial Management – Lead operational and fiscal performance, budgeting, cost efficiency, and business decisions.
RequirementsRequired Qualifications
Education & Experience
• Bachelor’s degree or equivalent experience required
• 5+ years of management experience in healthcare technology settings
• 5+ years of experience managing biomedical and imaging services within a large healthcare system
• 5+ years of hands-on experience in maintenance and repair of clinical devices
Technical Expertise
• Strong knowledge and practical understanding of regulatory compliance standards including:
o CIHQ (Center for Improvement in Healthcare Quality)
o DNV (Det Norske Veritas)
o TJC (The Joint Commission)
• Broad understanding of day-to-day service challenges in healthcare technology management
• Experience with capital planning and technology assessments
Leadership Competencies
• Proven track record leading high-performing teams with focus on mentoring and talent development
• Demonstrated success in delivering exceptional service while building long-term partnerships
• Professional presence with ability to engage confidently with executive leadership
• Strong communication skills across all organizational levels
Core Skills
• Solution-oriented approach with critical thinking abilities to resolve complex issues and conflicts
• Proven business acumen and financial management expertise
• Project management capabilities with ability to manage multiple priorities
• Strategic thinking with focus on operational efficiency and innovation
• Strong customer service orientation with commitment to satisfaction
What Makes This Role Unique
This position offers the opportunity to lead a critical function within a reputable Boston hospital, directly impacting patient care through technology management excellence. You’ll have the autonomy to drive strategic initiatives, build and develop a talented team, and create lasting partnerships while advancing your career in healthcare leadership.
The role combines strategic oversight with hands-on operational management, offering both challenge and growth potential in a mission-driven healthcare environment.
BenefitsCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. The client offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs.
401(k) Plan with Matching Contributions.
Paid Time Off and Company Holidays.
Career Growth Opportunities and Tuition Reimbursement.