Job Description
Job DescriptionBe the link between production, carriers, and customers
Nearly a century after Alfred Fain opened a small Rhode Island tire shop, Teknor Apex has grown into a global leader in custom compounding with operations across the U.S., Belgium, Singapore, Germany, and China. Still privately held, we value long-term relationships and a team-first mindset.
“Manufacturing is a team sport and we work together to achieve our goals.” ~ Jon FainA day in the life
It’s 7:30 AM and you’re reviewing open orders with production to ensure materials are ready for on‑time shipment. You update the shipping schedule, confirm delivery appointments, and quote freight so customer service can finalize ship dates. Mid-morning, you coordinate with multiple 3PLs and customer-selected carriers, balancing dock capacity and documenting detention where needed. Throughout the day you dispatch drivers, check trucks in and out (weighing them when directed), and stay in sync with our security team at the gate to keep yard traffic flowing. As orders complete, you verify paperwork accuracy, track shipments, and prepare reports for traffic, shipping, and customers. Before you wrap, you look ahead—planning load sequences for tomorrow and adjusting for any service delays.
What you'll do
- Manage orders end-to-end—from planning through completion—ensuring on-time, accurate shipments.
- Serve as the communication hub among shipping, production, sales, customer service, and carriers.
- Quote freight, secure transportation, and track loads; coordinate with 3PLs and customer carriers for appointments.
- Maintain a live shipping schedule that supports an efficient dock and warehouse work plan.
- Document detention and keep detailed, timely logs of carrier arrivals and departures.
- Dispatch and support drivers throughout the day; coordinate closely with onsite security.
- Weigh trucks in and out as directed; verify shipment documentation for completeness and accuracy.
- Schedule inbound delivery appointments and manage both inbound and outbound load schedules.
- Prepare required reports for traffic, shipping, and customers.
- Build familiarity with air freight, international moves, and hazardous shipments.
- Cross-train across business units; uphold housekeeping, 6S, quality, safety, and productivity standards.
- Perform related responsibilities as needed to support a team-oriented manufacturing environment.
What you'll bring
- High School Diploma or GED (required).
- 1–3 years of clerical/administrative experience (required).
- 1–3 years in transportation/shipping (preferred; prior experience helpful but not required).
- Strong multitasking, time management, and decision-making in a fast-paced setting.
- Clear written and verbal communication skills.
- General office proficiency and strong computer skills (e.g., Microsoft Office).
Work environment
- Full-time, onsite role within a team-based manufacturing setting where regular, timely attendance is essential.
- Mandatory overtime may be required based on business needs to ensure safe staffing of production areas.
Physical and safety requirements
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
- Stand for extended periods; squat, bend, twist, and turn as needed to perform the job.
- Wear required safety equipment at all times.
Compensation and benefits
- Competitive salary based on experience.
- Training and growth opportunities; cross-training encouraged.
- Rewards program and monthly bonus program.
- Paid breaks; company-provided uniforms with cleaning service.
- Company events that bring our teams together.
- Comprehensive paid benefits: 401(k) retirement, health, dental, and vision insurance.
- Tuition reimbursement to support your development.
- Two weeks paid vacation (time can be taken after 90 days of employment).
- $1,000 sign-on bonus paid out in three installments.
Equal opportunity
Teknor apex is an equal opportunity employer and does not discriminate against any protected status under state or federal laws. Must be 18 years of age to work at Teknor Apex.
This posting summarizes key responsibilities; other duties may be assigned as needed.