Job Description
Job Description
All team members are responsible for giving customers a great first impression of The Halal Guys. When a customer arrives at The Halal Guys, they must always receive a warm and sincere welcome, and as they depart, they should receive a heartfelt thank you.
Team Members should perform the following tasks with exemplary grace, thoroughness, efficiency, diligence and style:
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Understand thoroughly and articulate with enthusiasm the details of The Halal Guys’ food menu and beverages
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Anticipate what the customer wants and does not want
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Know how and when to provide what the customer needs, wants and does not yet know they want, tactfully and with confidence
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Take the extra step to turn good service into great service and make it an experience each customer will remember
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Teach and lead other members of the service team
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Act as the consummate host, always looking for ways to exceed our customer’s expectations
- Maintain the cleanliness and neatness of the restaurant.
Responsibilities:
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Dishwashing and cleaning of the restaurant
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Handling procedures per The Halal Guys standards
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Prepares all food items according to The Halal Guys SOP manual
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Assumes 100% responsibility for quality of products served
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Knows and complies with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures
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Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period
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Maintains a clean and sanitary work station area, including tables, shelves, grills, fryers, rice cooker, and refrigeration equipment
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Handles, stores and rotates all products properly
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Assists in food prep assignments during off-peak periods as needed
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Closes the kitchen properly and follows the closing checklist for kitchen stations; assists others in closing the kitchen
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Attends all scheduled team member meetings and brings suggestions for improvement
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Performs other related duties as assigned by the kitchen manager or manager-on-duty
Requirements:
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Efficiency and speed
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Organization
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Ability to perform well in a fast-paced work environment
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Focused on quality and pride in work
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Always a team player
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Reliable transportation to and from work
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Positive, honest, patient and encouraging demeanor
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Energetic, super friendly and a proactive team player
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Ability to lift 30 – 50 lbs regularly, bend, stoop, walk and perform other physical tasks for hours