Job Description
Job Description
Position: Community Specialist
Dept/Div: Behavioral Health and Community Services
Location; Clubhouse
General Statement of Duties: To provide support to Clubhouse Members and to do so in a manner that promotes growth, independence and dignity for those individuals served.
Responsibilities:
- Organize and facilitate Clubhouse Services and Work Ordered Day group and individual activities.
- Actively promote the development and implementation of Clubhouse Members’ personal and Action Plan goals.
- Promptly identify the need for resources to address social skill development techniques and implementation strategies in conjunction with the community business to ensure needed supports are in place
- Provide one-to-one supports to individuals on site, off site and through telephonic or remote outreach to encourage participation in Clubhouse Services, Activities, and Community Linkages.
- Meet any challenges, including emergency procedures as required.
- Participate in the development of each assigned members Action Plan utilizing a person centered approach.
- Conduct group training that supports Clubhouse Services and Work Ordered Day Activities.
- Provide a positive role model for members in work related skills (i.e. attendance, punctuality, etc.).
- Attend training seminars as requested.
- Provide telephonic, remote and in person Reachout Services to Clubhouse Members
- Ensure Clubhouse Member safety and comply with program standards for staff coverage
- Act as Member advocate and role model
- Provide a positive role model for members in work related skills (i.e. attendance, punctuality, etc.).
- Enter member level data into current HER system as required.
- Participate in scheduled meetings, addressing members weekly schedule.
- Attend staff meetings as required.
- Attend Action Plan meetings as assigned.
- Maintain a safe work environment.
- Intervene in crisis situations as needed or assigned.
- Perform duties consistent with program and agency policies and procedures.
- Perform other related work duties as needed or as assigned by supervisor
- Execute duties to reflect reasonable safety standards. Universal/standard precautions must be utilized and training obtained in areas that constitute risk.
Qualifications:
- High school diploma or equivalency. Bachelor’s degree preferred.
- Experience providing services to individuals living with serious and persistent mental illness and co-occurring substance use disorder.
- Excellent written and oral skills required.
- Experience facilitating groups preferred.
- Bilingual in English, Spanish, Portuguese, Cape Verdean, Creole Haitian Creole, and/or ASL desired.
- Lived experience desired
- Excellent computer skills required including Microsoft applications, online platforms, social media and zoom.
- The ability to communicate effectively, both verbally and in writing with persons served, families, service providers and case managers.
- The ability to stand and/or sit for extended periods and to move equipment and supplies (up to 30 pounds) from floor level to approximately four feet above floor level
- The manual dexterity and visual acuity to promptly and effectively complete keyboarding tasks on a personal computer, and to effectively use the telephone system, mobile devices and other office equipment.
- A valid driver's license in state of residence.
- Ability to ascend and descend stairs while transporting supplies
- Must be able to drive up to 2 hours per day