Job Description
Job DescriptionBenefits:
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
- Opportunity for advancement
- Training & development
Wareham Animal Hospital is looking for a Client Service Representative to join our fast growing Animal Urgent Care facility. The Client Service team will promote positive interactions with clients, staff, and our referring veterinary community.
What are we looking for?
- Minimum 1-2+ years experience in the veterinary industry but willing to train the right candidate
- Self-motivated and goal-oriented professional with the ability to solve problems and make decisions independently.
- Excellent interpersonal, verbal, and written communication skills
- Strong computer skills including electronic medical record keeping
- Ability to work efficiently while maintaining accuracy with financial transactions
- Ability to handle emotional situations with compassion and patience
- Ability to lift 50 lbs
What would be your key responsibilities?
- Managing doctor and technician appointment schedules
- Making appointments, follow-ups, etc.
- Fostering open communication with our referring veterinary community including sending and obtaining medical records
- Answering phone calls in a timely and friendly manner
- Diligent Medical Record documentation
- Maintaining a clean, comfortable space for pets and clients
- Processing of multiple payment modalities
What can you expect from Wareham Animal Hospital?
- Work happiness balanced with your personal life
- The opportunity to learn, develop, and take charge of your own career
- To be respected, valued, and supported
- Competitive salary and benefits package
Pay: $15.00 - $24.00 per hour
Benefits:
- Flexible schedule
- Paid time off
- Parental leave
Schedule:
- Part-time ; 20-30 hours
- Day shift
- Monday to Friday
- Weekends as needed