Job Description
Job Description
HR Office Manager
Leominster, MA - On site
Skills: office manager, human resources
Experience level: Mid Level (5-8 yrs exp.)
Experience required: 5 Years
Education level: High school or equivalent
Job function: Human Resources
Industry: Food & Beverages
Total position: 1
Relocation assistance: No
Visa sponsorship eligibility: No
This position oversees HR, customer service, and accounting operations, ensuring smooth day-to-day administration, regulatory compliance, and effective cross-department coordination in a manufacturing environment.
Responsibilities
Human Resources & Compliance
- Administer employee benefits, open enrollment, workers’ compensation, and leave programs.
- Manage onboarding and offboarding processes, including new-hire paperwork, safety training, and system access.
- Maintain employee files and ensure compliance with state and federal employment laws.
- Process payroll and coordinate with managers on timekeeping, wage changes, and reporting.
- Monitor employment law updates and implement policy changes as needed.
- Support performance management, employee relations, and documentation requirements.
Customer Service & Office Administration
- Act as the main point of contact for customers, providing professional and timely support by phone and email.
- Enter customer orders accurately, process order confirmations, and coordinate with production and shipping to meet delivery timelines.
- Handle order tracking, invoicing, and resolve any discrepancies or issues promptly.
- Manage incoming calls, mail, and general administrative requests.
- Maintain office supply inventory and vendor relationships.
- Administer the company fleet and driver compliance program, including vehicle maintenance and insurance tracking.
- Track company fixed assets and maintain related documentation. Accounting
Oversight & Support
- Supervise accounting functions and provide backup support for AP, AR, bank reconciliations, and month-end close.
- Assist with reporting, audits, and budgeting as needed.
MUST HAVES:
5+ years of office management with HR experience
Previous experience in manufacturing or similar industry
Strong understanding of payroll, benefits administration, and general accounting principles
Benefits
- Health Insurance
- Paid Time Off (PTO) and Sick Leave
- Paid Holidays
- 401(k) with Company Match
- Life Insurance (LI)
- Short-Term Disability (STD)
- Annual Bonus