Job Description
Job Description
Our Banking client is looking to grow there Loan Servicing Department. Currently seeking a detail-oriented and motivated Loan Servicer/Administrator to join the fast-paced team. This is an outstanding opportunity to join a respected financial institution and support the local community.
Key Responsibilities:
- Compute, prepare, and provide loan payoff figures to attorneys and borrowers, logging paid loan information into registers.
- Process transactions related to payments and general ledgers; resolve payment discrepancies by contacting borrowers.
- Establish and monitor automatic payment reports for external ACH and internal PATS reporting, handling returns and unapplied funds as needed.
- Manage loan discharges and retention of paid loan files; handle research and processing for confirmatory discharges.
- Record legal documents and maintain accurate records for paid-off loans.
- Process returned mail and borrower requests for address or name changes, updating records accordingly.
- Achieve predetermined sales goals in line with the Bank’s Customer Service Standards.
- Collect and distribute departmental mail daily.
- Support hazard and flood insurance tracking/monitoring.
- Assist with related loan servicing tasks and special projects as assigned.
Qualifications:
- 2+ years of banking experience preferred; loan servicing experience a plus.
- Working knowledge of COCC a plus
- Ability to manage multiple priorities in a fast-paced environment.
- Proficient in Microsoft Word and Excel