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Restaurant General Manager

Goodwin Recruiting
locationBrockton, MA, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

Join a growing hospitality brand where excellence and guest satisfaction are the focus. As Restaurant General Manager, you will lead all restaurant operations, ensuring exceptional guest service, strong financial performance, and a positive, high-performing team culture.


Restaurant General Manager – Benefits and Compensation

• Competitive base salary with performance-based bonus opportunities

• Comprehensive medical, dental, and vision insurance

• Paid vacation, holidays, and personal days

• 401(k) retirement plan with company match

• Employee discounts on dining and retail purchases

• Ongoing professional development and leadership training

• Opportunities for advancement in a growing company


Restaurant General Manager – Requirements & Qualifications (Must Haves)

• Proven leadership experience in restaurant management, with the ability to recruit, train, coach, and motivate staff and management teams

• Strong business acumen, including budgeting, financial reporting, and meeting or exceeding sales and performance goals

• Hands-on experience with daily restaurant operations, including staff scheduling, inventory control, and quality assurance

• Commitment to exceptional customer service and the ability to resolve guest concerns promptly and professionally

• Ability to develop and execute strategic plans to meet business objectives and drive revenue growth

• Excellent organizational, communication, and decision-making skills

• Proficiency in restaurant management software, POS systems, and Microsoft Office Suite

• Flexibility to work evenings, weekends, and holidays as needed


Restaurant General Manager – Key Responsibilities

Staff Management: Recruit, hire, train, and coach restaurant staff and management teams to create a positive work culture and ensure performance standards are met

Operational Oversight: Manage all day-to-day operations of the restaurant, implementing policies and procedures to ensure smooth and efficient service

Financial Management: Oversee budgets, manage payroll, and track sales to meet or exceed financial goals

Customer Experience: Guarantee a high-quality guest experience, resolve customer concerns, and foster long-term relationships

Strategic Planning: Develop and execute strategies to achieve business objectives, drive growth, and improve overall performance

Inventory & Vendor Management: Monitor and control inventory levels, coordinate with vendors to maintain consistent supply and manage costs


Restaurant General Manager – Preferred Background & Skills (Nice to Haves)

• Multi-unit or high-volume restaurant leadership experience

• History of achieving measurable improvements in sales growth and profitability

• Strong analytical skills for reviewing financial statements and market trends

• Experience leading service training programs to elevate guest satisfaction scores

• Demonstrated ability to mentor future leaders and build succession plans


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