Community Banking and Development Officer

Reading Co-Operative

Wakefield, MA 01880, USA

Published: 6/14/2022

Full Time

Job Description

POSITION SUMMARY

Fully supporting our customers' success requires a commitment to supporting the community's success. Our goal is to tailor and focus our efforts on the needs of the diverse communities we serve.

Reporting to the SVP of Marketing and Community Development, the VP, Community Banking and Development Officer will be based in their designated market area and will develop a business development, community outreach, and engagement strategy. They will lead and coordinate a wide range of initiatives in the community and participate as a visible and active member of the community, with the goal of enhancing the Bank’s deposit growth and referral activity within the community.

The Community Banking and Development Officer will work in close partnership with a Commercial Lender, Mortgage Loan Originator, and Branch Service Officers assigned to their market area. They will ensure RCB has a strong presence in the community by joining relevant organizations, participating in events, and fostering deep relationships with local stakeholders.

KEY RESPONSIBILITIES

Business Development & Referral Strategy

Develop and execute a community outreach and engagement program that builds relationships and drives business growth.
Identify and refer prospective small business and commercial clients to the appropriate internal teams (Commercial Lending, Treasury, etc.).
Achieve annually established goals for deposit growth and qualified business referrals in the designated market area.
Partner with branch teams to deepen customer relationships and promote adoption of financial products and services.

Community Engagement & CRA Execution

Represent the Bank in local organizations, nonprofits, and community boards to enhance visibility and trust.
Participate in the development and execution of CRA initiatives, activities, and programs; act as the local CRA liaison.
Coordinate and participate in financial education and literacy programs tailored to community needs.
Lead the execution of Bank-sponsored events from outreach and promotion to enrollment and follow-up.
Provide market-level insights to inform charitable giving, sponsorships, and volunteer efforts.

IDEAL CANDIDATE:

Passionate, authentic, and bold team player with a deep commitment to community impact.
Actively engaged and recognized as a champion for the Bank within the local community.
Strong relationship-building skills with customers, partners, and community stakeholders.
Proven ability to identify market needs and tailor proactive education and outreach solutions.
Self-starter with excellent time management, prioritization, and strategic thinking skills.
Skilled in conflict resolution, problem-solving, and navigating complex community dynamics.
Comfortable working cross-functionally with internal teams to drive referrals and engagement.

Reading Cooperative Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.