Job Description
Job Description
We are seeking an experienced Office Manager to join a growing food manufacturing company in Leominster, MA. The ideal candidate will have hands-on experience overseeing HR, accounting, and customer service operations in a manufacturing setting. This role plays a key part in ensuring smooth daily operations, maintaining compliance, and supporting multiple departments to achieve company goals.
Key Responsibilities
Human Resources and Compliance
- Manage employee onboarding, training, and offboarding processes.
- Oversee payroll processing, benefits administration, workers' compensation, and leave programs.
- Maintain accurate employee records and ensure compliance with federal and state labor laws.
- Support performance management, employee relations, and documentation requirements.
- Stay current on employment regulations and implement policy updates as needed.
Customer Service and Office Administration
- Serve as the main point of contact for customer inquiries by phone and email.
- Enter and process customer orders accurately and coordinate with production and shipping teams.
- Manage order tracking, invoicing, and resolve customer issues promptly.
- Oversee office operations, including supplies, vendor management, mail handling, and administrative tasks.
- Manage company fleet compliance, insurance renewals, and maintenance schedules.
- Track and maintain company assets and documentation.
Accounting and Financial Support
- Oversee general accounting functions, including accounts payable, accounts receivable, and bank reconciliations.
- Assist with monthly financial reports, audits, and annual budget preparation.
- Support management with financial documentation and reporting as needed.
Qualifications
- 5+ years of experience in office management with HR responsibilities.
- Prior experience in the food manufacturing industry is required.
- Strong understanding of payroll, benefits, and general accounting practices.
- Excellent communication, organizational, and problem-solving skills.
- Proficient in Microsoft Office and business software applications.
Benefits
- Health Insurance
- Paid Time Off (PTO) and Sick Leave
- Paid Holidays
- 401(k) with Company Match
- Life Insurance
- Short-Term Disability
- Annual Bonus