Job Description
Job DescriptionHello Sunshine Travels is a growing travel business dedicated to helping individuals turn their passion for travel into income. We provide the tools, training, and support needed for motivated individuals to become successful booking agents.Our mission is to empower self-driven, travel-loving entrepreneurs to work from anywhere while creating unforgettable experiences for clients. Whether booking your own vacations or helping others plan theirs, our team enjoys the freedom of being their own boss while earning income doing what they love.We’re currently expanding and looking for passionate individuals who are:
- Self-motivated and goal-oriented
- Excited about travel and customer service
- Ready to transform their love of travel into a rewarding business opportunity
At Hello Sunshine Travels, we believe travel shouldn’t just be an adventure — it can also be your paycheck.Role DescriptionThis is a remote, full-time position as a Client Services Associate (Cruise Specialist). You’ll be responsible for handling customer inquiries and providing outstanding service throughout the booking process. Daily tasks include:
- Responding to emails and phone calls
- Assisting with travel bookings and cruise reservations
- Resolving client concerns promptly and professionally
- Ensuring complete customer satisfaction from start to finish
- Supporting payment processing, invoicing, and budgeting coordination
Qualifications
- Strong Client Services and Customer Support skills
- Excellent communication and organization abilities
- Basic understanding of finance processes (invoices, payments, etc.)
- Proven ability to multitask and manage multiple clients
- Detail-oriented and proactive problem solver
Experience in travel or hospitality is a plus