Job Description
Job Description
This dynamic full-time position is responsible for manning the Cheshire County public safety communications center, including responding to a wide variety of normal and emergency calls and performing appropriate record keeping, filing and report preparation.
ESSENTIAL JOB FUNCTIONS:
- Operates a frequently busy multi-line telephone, multi-frequency radios, and nationwide telecommunication system to alert emergency personnel.
- Operates video perimeter surveillance equipment.
- Monitors duty functions of less experienced Communication Specialists, including training and checking assigned work.
- Originates or relays enforcement and emergency information to outside departments and local and state agencies.
- Maintains complete field and other logs and documentation, utilizing a computer aided dispatch system.
- Receives routine emergency and business requests and assigns appropriate responders.
- Assists in training new employees in use of equipment, record keeping, and filing.
SKILLS/EXPERIENCE/TRAINING REQUIRED:
Duties require knowledge of radio transmission or computer skills equivalent to completion of a high school diploma plus additional courses from a two year college or technical school and three to five years of related experience, or equivalent combination of education and experience.
- Ability to remain calm, effective, and accurate while receiving and relaying highly stressful emergency situations on the telephone or by radio.
- Ability to see color and apply it to the relationship to homeland security
- Ability to listen to persons on the phone and radio simultaneously and process the information individually.
- Ability to learn the principles involved in the operation of radio, telephone, computer, and related communications equipment.
- Ability to learn local, county, and state laws and ordinances as required.
- Ability to learn the County’s geographic areas.
- Ability to assimilate a multitude of unrelated information and activities at once and identify possible emergency contingencies.
- Ability to detect the scope and magnitude of an emergency and to think and act quickly, calmly, and accurately.
- Ability to think and speak concisely and distinctly under a great deal of pressure.
- Ability to maintain required records and multi-task.
- Ability to establish and maintain effective working relationships with others.
- Ability to use and troubleshoot computer hardware and software.
- Ability to effect contingency communications center plans/backup procedures.
Cheshire County offers a competitive wage and an extremely generous benefits package including health insurance with no deductible and a 14% contribution to pension plan.
Interested parties should send resume to Kim May, HR Director at kmay@co.cheshire.nh.us
Company DescriptionCheshire County is value and service driven. Cheshire County will be known as an innovative and progressive leader providing cost effective county services that are required by statute. Others will benchmark against Cheshire County as an example of the best in local government as we partner to meet the unique or unmet needs of county residents. The citizens and Board of Commissioners will be proud of the staff and have a firm belief in the reliability, truth and strength of the organization.
Cheshire County, New Hampshire covers 23 towns and 729 square miles in the southwestern corner of the state. The Connecticut and Ashuelot (Ash-WHEEL-ot) rivers run through the county and the second most hiked mountain in the world, (only behind Mt Fuji in Japan) Mt. Monadnock (3,165ft) is found in Cheshire County. The July 1, 2021 estimated population of Cheshire County is 77,329. The County seat is Keene, NH.
Company Description
Cheshire County is value and service driven. Cheshire County will be known as an innovative and progressive leader providing cost effective county services that are required by statute. Others will benchmark against Cheshire County as an example of the best in local government as we partner to meet the unique or unmet needs of county residents. The citizens and Board of Commissioners will be proud of the staff and have a firm belief in the reliability, truth and strength of the organization.\nCheshire County, New Hampshire covers 23 towns and 729 square miles in the southwestern corner of the state. The Connecticut and Ashuelot (Ash-WHEEL-ot) rivers run through the county and the second most hiked mountain in the world, (only behind Mt Fuji in Japan) Mt. Monadnock (3,165ft) is found in Cheshire County. The July 1, 2021 estimated population of Cheshire County is 77,329. The County seat is Keene, NH.