Job Description
Job Description
Seeking a full-time Head Teller to work at the Bank's Rockport Office. Qualified candidates should be friendly, flexible and professional with excellent customer service skills, proficient with computers and handling cash.
Duties and responsibilities include but are not limited to:
- Assigns duties and work schedules to tellers to ensure efficient functioning of department.
- Trains employees in customer service and banking procedures.
- Approves checks for payment.
- Resolves customer complaints.
- Reviews Tellers' reports of daily transactions for accuracy and completeness.
- Consolidates and balances daily transactions.
- Ensures supply of money for bank's needs based on legal requirements and business demand.
- Monitors and reviews branch's security procedures and control access to vault.
- Counts and records currency and coin in vault.
- Issues written and oral instructions.
- Reviews and standardizes procedures to improve efficiency.
- Maintains harmony and resolves grievances among workers.
Institution for Savings offers an excellent benefits package including the following:
- 100% paid medical
- 100% paid dental
- 100% paid vision insurance
- 401(k) match up to 10%
- Life insurance
- Pet Insurance
- Disability Plan
- Pension plan after 2 years of service
- Generous vacation and paid time off
The Institution for Savings is an Equal Opportunity Employer. Member of FDIC. Member DIF