Personal Lines Insurance Account Manager
Job Description
Job Description
Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Personal Lines Account Managers serviceand grow the agency book of clients by providing extraordinary service, educating the customers, identifying revenue growth opportunities and generating referrals.
If you are looking to work for a well-established, best in class insurance agency, then apply today!
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Work from Home
Health Insurance
Dental Insurance
Hands on Training
Mon-Fri Schedule
Evenings Off
Retirement Plan
Career Growth Opportunities
Responsibilities
- Provide outstanding inbound service on claims, billing questions and endorsements.
- Maintain a high retention ratio by being proactive and providing extraordinary service.
- Quote and sell new personal insurance business from incoming leads
- Look for additional revenue on the book of business in the form of increased coverage, account rounding, adding policy features and generating referrals for new business.
- Conduct annual account reviews.
Requirements
Required Experience
- 2-5 years Personal Insurance
- Personal Lines or Property & Casualty License or willingness to obtain
- Applied EPIC agency management system a plus
Critical Competencies
- Efficiency - Able to produce significant output with minimal wasted effort.
- Organized & Planning - Plans, organizes and schedules in a productive manner. Focuses on key priorities.
- Teamwork - Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship.
- Enthusiasm - Exhibits passion and excitement over work. Has a can do attitude.
- Work Ethic - Possesses a strong willingness to work hard.
- Communication - Speaks and writes clearly and articulately without being overly verbose or talkative. Maintains this standard in all forms of written communication, including emails.