Job Description
Job DescriptionWe are looking for a dedicated Administrative Specialist to join our team in Mashpee, Massachusetts. In this role, you will collaborate closely with business owners to oversee projects, ensuring exceptional quality and customer satisfaction. This position offers the opportunity to build strong relationships with contractors and contribute to the efficient operation of a family-owned business.
Responsibilities:
• Coordinate and manage projects to maintain organization and uphold attention to detail.
• Monitor timelines and ensure tasks are completed within agreed-upon deadlines while maintaining exceptional quality standards.
• Foster strong communication and trust with contractors through proactive and interactive engagement.
• Handle scheduling and calendar management to streamline workflows and optimize productivity.
• Provide administrative support, including answering inbound calls and confirming appointments.
• Establish and nurture relationships with clients to enhance customer satisfaction and loyalty.
• Maintain accurate records and documentation to ensure seamless project tracking and reporting.
• Assist in resolving customer inquiries and issues promptly and professionally.• Proven organizational skills with the ability to manage multiple tasks effectively.
• Strong verbal and written communication skills.
• Exceptional attention to detail and accuracy.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Previous experience in administrative support roles.
• Familiarity with project management practices; prior experience preferred.
• Proficiency in client relations and customer service.
• Competence in calendar management and scheduling.