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<h3>Job Description</h3>
Job Description
About InvoiceCloud: 
InvoiceCloud is a fast-growing fintech company with an award-winning culture and a leading disruptor in the electronic bill presentment and payment (EBPP) space. Serving more than 3,200 customers across the utility, government, and insurance industries, InvoiceCloud's secure and innovative SaaS platform enhances the customer experience, driving higher digital payment, AutoPay, and paperless adoption rates. By switching to InvoiceCloud, clients can improve customer engagement and satisfaction while lowering costs, accelerating payments, and reducing staff workloads. To learn more, visit InvoiceCloud.com. 
Position Overview:
The Staff AI Engineer plays a critical role in advancing InvoiceCloud's generative AI strategy by designing, developing, and deploying large language model (LLM) and AI-driven capabilities that enhance the InvoiceCloud platform and customer experience. This role operates at the intersection of research, engineering, and product impact — leading the end-to-end lifecycle of AI solutions from rapid prototyping through scalable production deployment.
As a technical expert, the Staff AI Engineer partners with Product, Data Science, Data Engineering, and Platform teams to translate business goals into reliable, measurable, and secure AI implementations. The role drives innovation through applied experimentation, defines reusable frameworks and standards for AI integration, and improves efficiency through automation and observability.
Success in this position means delivering real customer and business outcomes — improving platform intelligence, developer velocity, and operational efficiency — while shaping the technical direction for how AI is built and delivered at InvoiceCloud.
Success Profile: 
This role is anchored in four of our company's core competencies. These competencies reflect the mindsets and behaviors that define success in this role. We outline how each competency translates into real-world actions and outcomes specific to this role.
Results Driven
<ul>
<li>Leads end-to-end development of AI/ML and generative models that deliver measurable performance, reliability, and ROI.</li>
<li>Defines technical KPIs for scalability, latency, and accuracy, ensuring all models align with business outcomes.</li>
<li>Collaborates with engineering leadership to translate strategy into executable AI roadmaps that drive platform innovation.</li>
<li>Working with AI Product Strategy Lead to engage customers and prospects to refine our go-to-market and ensure product success.</li>
</ul>
Takes Ownership
<ul>
<li>Acts as a domain authority for AI architecture, frameworks, and lifecycle management.</li>
<li>Partners with cross-functional teams to ensure data governance, compliance, and operational stability of deployed AI systems.</li>
<li>Proactively resolves blockers, defines governance routines, and ensures disciplined delivery against milestones and quality standards.</li>
</ul>
Innovative
<ul>
<li>Evaluates, prototypes, and integrates emerging AI technologies—such as LLMs, agentic frameworks, and multimodal systems—to strengthen platform capabilities.</li>
<li>Pioneers automation strategies leveraging MLOps, model monitoring, and self-learning pipelines to optimize performance.</li>
<li>Uses GenAI tools (e.g., Azure/OpenAI, LangChain, Semantic Kernel) to streamline model development, automate feature generation, and accelerate experimentation cycles.</li>
</ul>
Customer Centric
<ul>
<li>Designs AI-powered solutions that enhance the end-customer experience, improving personalization, engagement, and payment outcomes.</li>
<li>Collaborates closely with Product and Client Success teams to align AI initiatives with customer needs and feedback loops.</li>
<li>Advocates for responsible AI—ensuring fairness, transparency, and trust in all deployed solutions.</li>
</ul>
Requirements
<ul>
<li>8+ years of software engineering experience, including 3+ years building AI/ML or LLM-powered applications.</li>
<li>Demonstrated success delivering scalable AI systems in production environments in a SaaS product environment.</li>
<li>Expertise with Python and one or more of C++/C#; experience with Semantic Kernel, LangChain, Azure OpenAI, and vector databases.</li>
<li>Familiarity with model evaluation, prompt tuning, and performance optimization.</li>
<li>Strong cross-functional communication and technical mentorship skills; thrives in a collaborative, high-ownership environment.</li>
</ul>

Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we'll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors. 
Base Compensation Range$160,000—$190,000 USD
InvoiceCloud is an Equal Opportunity Employer.  
InvoiceCloud provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.  
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact <a href="mailto:jobs@invoicecloud.com" target="_blank">jobs@invoicecloud.com</a>.
Click here to review InvoiceCloud's Job Applicant Privacy Policy. 
To all recruitment agencies: InvoiceCloud does not accept agency resumes. Please do not forward resumes to our job's alias, employees, or any other organization location. Invoice Cloud is not responsible for any fees related to unsolicited resumes.

AI Staff Engineer

<h3>Job Description</h3>
Job Description
The Senior ADAS Calibration Technician is a highly skilled technical expert responsible for advanced diagnostics, calibration, and repair of Advanced Driver Assistance Systems (ADAS). In addition to performing calibrations, this senior-level role includes responsibilities such as leading and mentoring junior technicians, supporting remote diagnostics, and occasionally serving as acting lead or backup for the ADAS Manager during periods of absence. This technician ensures all ADAS repairs meet or exceed OEM and safety standards and provides expert-level service to both internal teams and customers.
What’s in it for you? 
<ul>
<li>Medical, Dental, and Vision insurance options for you and your family (this includes domestic partners)</li>
<li>$50,000 employer-paid life insurance policy</li>
<li>401K plan with an employer match</li>
<li>Employee Assistance Program includes confidential assistance in the following areas
<ul>
<li>Counseling from relationships to stress and substance abuse</li>
<li>Work/Life benefits, including personal, financial, and legal issues</li>
<li>Self-Help benefits </li>
<li>Peak performance coaching </li>
<li>Lifestyle saving benefits for wellness, shopping, travel </li>
<li>Personal development and training</li>
</ul>
</li>
<li>Heath savings account to assist with medical bills</li>
<li>Paid time off to promote work-life balance
<ul>
<li>8 paid holidays, including Black Friday, and get your Birthday as a floating holiday!</li>
</ul>
</li>
<li>Growth opportunities within our company</li>
</ul>
The specific pay rate/salary offered to a candidate may be influenced by several factors including experience, education, specialized certifications from OEMs, and where the job is located. 
 
Key Responsibilities:
Calibration &amp; System Integration
<ul>
<li>Perform complex calibrations and adjustments of sensors, cameras, lidar, radar, and ultrasonic systems for features like lane-keeping assist, adaptive cruise control, and emergency braking.</li>
<li>Ensure accurate integration of ADAS components with vehicle mechanical and electrical systems.</li>
<li>Conduct comprehensive functional and safety tests after calibration.</li>
</ul>
Advanced Diagnostics &amp; Software
<ul>
<li>Lead in-depth diagnostics and troubleshooting using OEM-specific tools and advanced diagnostic platforms.</li>
<li>Perform software updates and patches to maintain current system performance.</li>
<li>Provide remote diagnostic support and consultation to field technicians.</li>
</ul>
Leadership &amp; Mentorship
<ul>
<li>Train, mentor, and guide junior and mid-level ADAS technicians; share best practices and technical knowledge.</li>
<li>Perform quality control reviews on work completed by others to ensure compliance with safety and OEM standards.</li>
<li>Serve as a subject matter expert (SME) and point of contact for escalated technical issues.</li>
</ul>
Operational &amp; Customer Service Excellence
<ul>
<li>Support shop coordination efforts by managing workflows, prioritizing work orders, and reporting operational issues.</li>
<li>Deliver high-quality customer service, communicating clearly with internal stakeholders and clients about complex ADAS issues and resolutions.</li>
<li>Act as a backup to the ADAS Manager, handling day-to-day operational oversight during absences or high-volume periods.</li>
</ul>
Skills, Qualifications, and Experience:
<ul>
<li>3+ years of direct ADAS calibration experience or equivalent high-level automotive diagnostic background.</li>
<li>Strong understanding of vehicle electrical systems, sensor alignment, and calibration theory.</li>
<li>Proficient in OEM and aftermarket ADAS diagnostic tools, software, and calibration equipment.</li>
<li>Demonstrated experience leading or mentoring other technicians preferred.</li>
<li>Ability to interpret OEM procedures and technical documentation.</li>
<li>Excellent communication, documentation, and problem-solving skills.</li>
<li>Microsoft Office Suite proficiency; CCC One experience preferred.</li>
<li>Must be 18 or older with a clean driving record and pass all pre-employment screenings.</li>
</ul>
Physical &amp; Travel Requirements:
<ul>
<li>Travel between multiple shop and customer locations (company vehicle provided).</li>
<li>Able to lift up to 50 lbs and work in physically demanding environments (bending, kneeling, standing for extended periods).</li>
<li>Manual dexterity to operate diagnostic and calibration equipment effectively.</li>
</ul>

Senior Field Calibration Technician

<h3>Job Description</h3>
Job Description
At DIGI we are always Searching for a New Balance.
Our vision is to create new standards.
Using original technology we create new standards for the market - and when these new standards become commonplace, we break with convention and take on the challenge of creating the next standard. We are continually striving to create a new balance.
Responsibilities:
<ul>
<li>Calibrate, perform preventative maintenance, service, and repair equipment on site at customer’s location.</li>
<li>Meet or exceed customer service level agreements</li>
<li>Provide L1/L2 phone support for DIGI service</li>
<li>Perform site surveys prior to installation</li>
<li>Perform installation of equipment</li>
<li>Maintain all documentation as required</li>
<li>Maintain service vehicle and parts inventory</li>
<li>On-call rotation is required to support customer base</li>
<li>Stand, squatting, kneeling in varies environments for long periods of time</li>
<li>Driving long distances between customer locations</li>
<li>Travel will be required with the possibility of 10% of the time including overnight.</li>
<li>All other duties as assigned</li>
</ul>
Qualifications:
<ul>
<li>Associate’s degree or equivalent experience preferred</li>
<li>Prior experience in field service preferred</li>
<li>Valid driver’s license and clean driving record</li>
<li>Basic understanding of electrical and mechanical principles</li>
<li>Good analytical skills for troubleshooting and diagnostics</li>
<li>Ability to become Weights and Measures certified within 6 months of hire</li>
</ul>
Company DescriptionDIGI America is a leader in innovative solutions for food retail and industrial markets. We pride ourselves on delivering cutting-edge technology, exceptional service, and a collaborative work environment that drives success for our customers and employees alike. 
<h3>Company Description</h3>
DIGI America is a leader in innovative solutions for food retail and industrial markets. We pride ourselves on delivering cutting-edge technology, exceptional service, and a collaborative work environment that drives success for our customers and employees alike.

Field Service Technician New England Territory

<h3>Job Description</h3>
Job Description
General Summary
The Manufacturing Education Cooperative may operate across various areas or specialize in manufacturing and semiconductor assembly to support the company’s products. Areas include, but are not limited to, assembly/process engineering, package engineering, wafer fab integration engineering, product engineering, test engineering, failure analysis, design engineering, quality engineering, and reliability engineering. This role is entry-level, targeting co-op candidates for a future in semiconductor fabrication. 
Responsibilities
<ul>
<li>Utilize computer-based manufacturing systems to record data</li>
<li>Analyze/process data pursuant to project goals</li>
<li>Organize documentation and department records</li>
<li>Perform computer-aided design, process-flow, manufacturing setup, and other applicable software support</li>
<li>Adjust, calibrate, align, or modify equipment and record effects on unit performance</li>
<li>Complete paperwork associated with testing and troubleshooting</li>
<li>Follow defined specifications and reaction paths in the basic operation of equipment</li>
<li>Execute instructions and perform experiments to improve performance</li>
<li>Summarize learnings and provide verbal and written reports of results to stakeholders</li>
<li>Maintain a well-organized and audit-ready work area</li>
<li>Apply 6S, Six-Sigma, and LEAN concepts to practice</li>
</ul>
Unit Specific Responsibilities and Duties
<ul>
<li>Manufacturing Training Team
<ul>
<li>The person in this role should be comfortable with computers, understand file organization and how to locate documents on the shared drive, and have basic Excel skills such as entering data, adjusting columns, changing colors, and hiding or adding columns. They should also be able to send emails and communicate with others who may have questions. Templates will be provided for written updates.</li>
<li>This role requires strong organizational skills, as documents are received, data is copied and pasted between sheets when employees transfer, and training requirements are updated for their new manager. If information is missing, the person will need to follow up with the manager or employee to ensure the data is added to the system. Attention to detail and thorough documentation are essential.</li>
</ul>
</li>
<li>MIS
<ul>
<li>This opportunity involves several projects. The first step is to create an inventory of all microscopes in Buildings 9 and 10. There are approximately 150 units, but the company responsible for calibrations missed a few, so the current list is not accurate. The goal is to record all relevant information, including asset numbers. Some microscopes already have asset tags, and those without tags will be labeled after notifying the manager of the missing ones. All information will be tracked in an Excel spreadsheet.</li>
<li>There is also a data entry project to enter calibration details such as recorded values, dates, and serial numbers. The person will receive system access to support a larger project, which involves setting up the annual calibration schedule for approximately 380 tools. They will enter the required information into Camstar for each tool and will be trained on how to use the system.</li>
<li>The main responsibility is maintaining and organizing the calibration schedule for tools, ensuring all annual calibrations are current and properly documented. Tools may include items such as voltmeters and torque wrenches. Once these projects are complete, the staff engineer will continue to mentor the co-op student and involve them in daily activities. </li>
</ul>
</li>
</ul>
 Qualifications
<ul>
<li>An in-progress high school diploma is required</li>
<li>The successful candidate should be interested in math, science, engineering, and/or semiconductor assembly, or a related field. </li>
<li>Work with statistical methods or Statistical Process Control charts is helpful, but not required</li>
<li>Able to read, understand, and execute Standard Operating Procedures</li>
<li>Skills
<ol>
<li>Basic computer skills</li>
<li>Ability to communicate verbally</li>
<li>Pay close attention to detail</li>
</ol>
</li>
</ul>

Educational Cooperative

<h3>Job Description</h3>
Job Description
MERL is seeking an intern to help develop a Python-OpenFOAM interface to enable active flow control through reinforcement learning. The ideal candidate would be a PhD student in engineering or related fields with a strong knowledge of OpenFOAM, C++, and Python. Experience with pybind11 or reinforcement learning are beneficial but not required. The intern will work closely with MERL researchers to develop the interface, conduct numerical experiments, and prepare results for publication. The duration is expected to be at least 3 months with a flexible start date.
The pay range for this internship position will be 6-8K per month.
Mitsubishi Electric Research Labs, Inc. "MERL" provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, MERL complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
MERL expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of MERL’s employees to perform their job duties may result in discipline up to and including discharge.
Working at MERL requires full authorization to work in the U.S and access to technology, software and other information that is subject to governmental access control restrictions, due to export controls. Employment is conditioned on continued full authorization to work in the U.S and the availability of government authorization for the release of these items, which might include without limitation, obtaining an export license or other documentation. MERL may delay commencement of employment, rescind an offer of employment, terminate employment, and/or modify job responsibilities, compensation, benefits, and/or access to MERL facilities and information systems, as MERL deems appropriate, to ensure practical compliance with applicable employment law and government access control restrictions. 
In addition to base pay, interns receive a relocation stipend, covered travel to and from MERL, and a monthly Charlie Card for local commuting. Interns are invited to participate in weekly social gatherings and professional development opportunities, including research talks by both internal and external speakers. Interns who meet the 90-day waiting period are also eligible for health insurance coverage. MERL provides immigration support for qualified candidates as needed. Employment is considered “at-will,” and the Company reserves the right to modify base salary or any other compensation program at any time, including for reasons related to individual performance, departmental or Company performance, and market conditions.

Internship - Python-OpenFOAM Interface for Active Flow Control

<h3>Job Description</h3>
Job Description
Post-Harvest Technician 
Ethos Cannabis
Website: <a href="http://www.ethoscannabis.com" target="_blank">www.ethoscannabis.com</a>
 
Company Overview:
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Ohio, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania. 
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S. 
 
Position Summary/Objective:
The Post-Harvest Technician is responsible for assisting the managers in the day-to-day functions of the packaging, trimming, and harvesting areas, as well as storing finished product. The Post-Harvest Technician is a detail-oriented, operational team player with strong communication skills.
Post-Harvest Technicians are an integral part of the post-harvest team. By reporting the conditions observed of both the environment and products, they help guide the overall success of every production cycle. No detail is too small, and a strong understanding of all the components needed to carry out each task is necessary for success. Additionally, minimizing miscommunications and taking seriously the concerns of other cultivation and post-harvest team members ensures a safe and responsible workplace. Specifically, the accuracy and care in trimming buds and, weighing and packing eigths and prerolls, as well as the handling of finished plants during harvest, and the proper disposal of waste are at the forefront of the technician's priorities.
Technicians have the distinction of participating heavily in quality control over all trimmed and packaged product the facility furnishes for stores and vendors. There are many levels of quality control that multiple departments participate in, but the short time spent with the post-harvest team is crucial, considering its frequent handling and contact with multiple containers and surfaces. The Post-Harvest Technician's role in maintaining a sanitary and organized inventory of product depends upon the detail and thoughtfulness s/he exhibits in this position; primarily, the ability to effectively compartmentalize strains, batches, and corresponding numeric values to reduce any confusion or mislabeling.
We are seeking a passionate, driven, detail-oriented and collaborative Post- Harvest Technician to support the company's post-harvest activities. The ideal candidate will have the ability to adapt to our business model and is a collaborative team player but also a self-starter. Previous cannabis cultivation experience is not required. Role reports to the Cultivation Manager.
 
Responsibilities:
<ul>
<li>Environmental checks &amp; ongoing observation</li>
</ul>
<ul>
<li>Harvesting</li>
</ul>
<ul>
<li>Correctly utilizing appropriate checklists, logs, process flow charts, and standard operating procedures</li>
</ul>
<ul>
<li>Cleaning &amp; sanitizing</li>
</ul>
<ul>
<li>Monitoring environment in cure areas</li>
</ul>
<ul>
<li>Protecting finished product from waste or loss</li>
</ul>
<ul>
<li>Trimming</li>
</ul>
<ul>
<li>Sorting usable product and trim into distinct batches</li>
</ul>
<ul>
<li>Packaging product and trim</li>
</ul>
<ul>
<li>Correctly utilizing appropriate checklists, logs, process flow charts, and standard operating procedures</li>
</ul>
<ul>
<li>Facilitating accurate inventory control at all steps</li>
</ul>
<ul>
<li>Cleaning &amp; sanitizing</li>
</ul>
<ul>
<li>Keep work and break areas free of clutter and debris</li>
</ul>
<ul>
<li>Ensure work uniforms are as clean as possible</li>
</ul>
<ul>
<li>Communicate effectively with others in post-harvest and other departments</li>
</ul>
<ul>
<li>Update any personal information which may be required for contact, payment, benefits, tax purposes, or similar contained in an employee's personnel file</li>
</ul>
 
Qualifications:
Required Experience, Education and Skills:
· Minimum of one year cannabis growing/trimming/industry experience preferred
· Certification(s)/education in agricultural, horticultural, or botanical practices
· Previous experience with inventory software, Excel, and Google spreadsheets
· Education in agriculture, horticulture, or botany preferred but not necessary
 
Other Requirements:
<ul>
<li>Must be 21 years of age or older to apply</li>
</ul>
<ul>
<li>Must comply with all legal or company regulations for working in the industry</li>
</ul>
<ul>
<li>Ability to work weekends/holidays</li>
</ul>
<ul>
<li>Ability to perform activities for up to 8 hours a day</li>
</ul>
<ul>
<li>Extended time sitting, walking, bending, and reaching is possible</li>
</ul>
<ul>
<li>Ability to lift and carry up to 55 pounds for a distance of 100 feet</li>
</ul>
<ul>
<li>Must pass stringent background test requirements of MA</li>
</ul>
Compensation
This position is classified as non-exempt and is eligible for overtime. Ethos has a technician tiering program for career development and advancement.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law. 
Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply.  Must be 21 or older.   
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Post Harvest Technician - Trimmer Fitchburg

<h3>Job Description</h3>
Job Description
Who you are: 
Are you a hardworking and responsible individual? Do you have experience as a Field/Road Technician? Do you have strong mechanical skills and experience with Electrical, Hydraulic, Compactors? Are you a team player with a great attitude? If so, our team would love to hear from you!
 
What you will be doing: 
<ul>
<li>The Field/Road Technician trouble shoots, repairs and maintains all equipment at locations throughout New England, i.e., Electrical and Hydraulic. </li>
<li>Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.</li>
<li>Basic knowledge of hand tools, power tools, and measuring devices. Major Responsibilities Complete on-the-job and classroom training in the mechanical, and hydraulic components of the product line and associated repair/service procedures so as to be successful as a Road Technician.</li>
<li>Diagnose issues with hydraulic, mechanical and electrical systems.</li>
<li>Restore equipment to working order through component replacement and/or repair.</li>
<li>Utilize operators and parts &amp; maintenance manuals in determining procedures and identifying parts.</li>
</ul>
 
Our ideal candidate has: 
<ul>
<li>Valid Driver's License</li>
<li>Basic computer knowledge</li>
<li>Willingness to work as a member of a team and bring a positive attitude</li>
</ul>
<ul>
<li>Exhibit positive and effective communication and interaction with other associates, vendors, and customers.</li>
<li>Restore equipment to working order through component replacement and/or repair.</li>
<li>Training provided for this position to the right individual.</li>
<li>Must be willing to travel and spend occasional overnights.</li>
</ul>
<ul>
<li>Ability to operate crane truck or willingness to learn.</li>
</ul>
 
About our client:
For 35 years, our client has remained committed to their customers by providing sales, service and installation of commercial recycling equipment; operating out of their Rollinsford, NH facility. Our client is family owned and operated and is here to help you.
 
Additional information:
<ul>
<li>Monday-Friday 8:00 am-4:30 pm </li>
<li>Some weekends might be required</li>
<li>Overtime available if required</li>
<li>$28-$32/hour</li>
<li>Company uniforms supplied</li>
<li>Work boot allowance</li>
<li>Per diem and motels for overnight stays</li>
<li>Health insurance, 401K, paid vacation, personal days</li>
</ul>

Field/Road Technician

<h3>Job Description</h3>
Job Description
Field Service Engineer (PERM or Temp-To-Perm) Location: Seekonk, MA area&nbsp; Salary:&nbsp;$80 - 90K range&nbsp;(depending on experience) **Bonus comp variable plan** - depending on team performance. Est: $10-15K in additional comp. Notes:
<ul>
<li>Looking for candidates who are close to the Seekonk, MA&nbsp;area because company has a warehouse in that location where this person will be troubleshooting, and providing maintenance&nbsp;repair / refurbishment on lab equipment.&nbsp;</li>
<li>Looking for candidates with Becton Dickinson Flow Cytometry and Hamilton Liquid handler experience</li>
<li>There is also travel involved with&nbsp;this role to visit clients in the area - which will be 25-50% (and overnight in a lot of cases)</li>
</ul>
 Seeking a skilled Analytical Instrument Service Specialist to join our team! In this role, you will be responsible for the troubleshooting, repair, maintenance, and calibration of complex analytical systems, ensuring optimal performance across biotechnology, pharmaceutical, chemical manufacturing, and environmental industries. If you thrive on solving technical challenges, keeping mission-critical instruments running, and working in a dynamic lab environment, this role is for you! Responsibilities •Perform diagnostic troubleshooting, repairs, and routine maintenance on a variety of complex analytical instruments, including: •HPLC, GC-MS, LC-MS systems from Agilent, Thermo Fisher, Waters, SCIEX, Shimadzu, Bruker, PerkinElmer, and others •Flow cytometers from BD Biosciences, Beckman Coulter, Thermo Fisher, Sony Biotechnology, and others •Liquid handlers and automation systems from Tecan, Hamilton, Beckman Coulter, Agilent, PerkinElmer, and others •Other laboratory instrumentation utilized in biotech, pharmaceutical, chemical, and environmental industries •Conduct preventative maintenance and calibration to ensure instruments meet manufacturer specifications and regulatory requirements. •Collaborate with scientists, lab managers, and technical teams to identify and resolve instrument performance issues. •Maintain detailed service records, calibration logs, and compliance documentation for audit readiness. •Provide technical support and training to end-users on proper instrument operation and best practices. •Assist in the installation and qualification (IQ/OQ/PQ) of new analytical instruments. •Stay up to date on emerging technologies, troubleshooting methods, and industry regulations. •Ability to travel up to 25-50% overnight within the assigned territory. •Be a customer-oriented professional, acting as a promoter of EquipNet in customer laboratories and proactively driving business growth. •Coordinate problem resolution with engineering, customer service, and other personnel to expedite repairs and improve response times. •Serve as a communication link between the customer and the company to ensure effective service delivery and strong client relationships. Requirements •Strong mechanical, electrical, and troubleshooting skills for analytical instrumentation. •Ability to diagnose complex system failures and implement solutions efficiently. •Excellent verbal and written communication skills to explain technical concepts to both experts and non-experts. •Strong organizational skills with attention to detail and compliance. •Ability to work independently and manage multiple service requests. •Ability to perform occasional lifting of equipment •Ability to work independently within a customer location while maintaining a high level of service. Experience and Education •Associate’s or bachelor’s degree in engineering, Instrumentation, Analytical Chemistry, Biomedical Engineering, or a related field (or equivalent experience). •3+ years of hands-on experience servicing and troubleshooting laboratory instruments in biotech, pharma, chemical, or environmental industries. •Prior experience with HPLC, LC-MS, GC-MS, or automation systems is highly preferred. •Experience with vendor software (e.g., MassLynx, Xcalibur, Empower, OpenLab, FlowJo, CytExpert, or equivalent) is a plus. •Knowledge of GLP/GMP compliance and industry regulations is desirable. •Well-developed PC skills, including Windows 2000/XP, Windows 7, Windows 10, and Microsoft Office Suite. •Possess a valid driver’s license. •*** Hamilton Liquid Handlers experience required. •***Becton Dickinson Flow Cytometry experience required. Compensation and Benefits · Based on experience · Bonus compensation plan based on company, team, and individual success against set goals. · Health, Dental, Life &amp; Disability, FSA, HRA 401k, etc.
Company DescriptionConnexion Systems &amp; Engineering is a full-service staffing firm, whose mission is to provide "best in class" staffing services to our clients and job seekers alike. We strive to achieve excellence in staffing, job placement and recruiting services, while treating our clients, employees, and candidates with the professionalism and respect they deserve. 
<h3>Company Description</h3>
Connexion Systems &amp; Engineering is a full-service staffing firm, whose mission is to provide "best in class" staffing services to our clients and job seekers alike. We strive to achieve excellence in staffing, job placement and recruiting services, while treating our clients, employees, and candidates with the professionalism and respect they deserve.

Field Service Engineer - HPLC

<h3>Job Description</h3>
Job Description
Integrated Technical Systems Inc. (ITS) is seeking a Field Service Technician to join our team as we continue to grow in the New England Region. We are seeking individuals capable of installing, diagnosing and servicing a wide range of equipment associated with security access, barrier gates, and parking/revenue control equipment. No experience necessary, we are willing to train the right candidate. We recognize people as our most valuable asset. Our competitive salary and benefits package includes a 401K plan, medical &amp; dental insurance as well as a company vehicle. Compensation is commensurate with qualifications and experience. Primary Focus: • Install, configure, and maintain systems offered by ITS, including security, automated gated access, and related control equipment. • Analyze, trouble-shoot and repair equipment and systems to full operation and recommend revisions/replacements when necessary to improve system. • Testing and commissioning of systems prior to acceptance by customers. • Instruct and/or train customers on system maintenance and operating procedures. • Promote, build, and maintain good customer relations and assist in contract retention. Key Metrics: • Technician must be reliable, organized and professional with solid customer service skills • Able to work from schematic diagrams, plans, specifications, and verbal instructions • Ability to work independently and as a part of a team in various challenging situations • Good communication skills with customers, supervisors and employees • Knowledge of computers, applications and operating systems • Understanding of network topology, function and wiring – remove this line. • Strong mechanical/electrical/technical aptitude • Understand the interrelationships of circuits, electronic components and their functions • Ability to travel, work independently and be flexible regarding frequent changes in schedule • Occasional Lifting of 50+lbs • Requires frequent kneeling and bending and considerable use of hands and tools. • Ability to work outdoors year-round.
 ITS is a Systems Integrator that designs, sells, installs and maintains security access, gates, parking access and revenue control equipment and systems for standalone or networked applications. Factory trained and certified support staff and field technicians perform installations and technical diagnostics, ranging from computer software troubleshooting to electro-mechanical repair. Product solutions include network, wi-fi and cellular based systems that can be seamlessly implemented to meet unique system requirements.
The position is based in Worcester MA, but covers Southern NH, Eastern MA and RI, as well as Central MA. Candidate can live anywhere within the service area
Integrated Technical Systems is an Equal Employment Opportunity Employer.

Field Service Technician

<h3>Job Description</h3>
Job DescriptionAs a member of the Manufacturing Engineering team, the Engineering Technician will provide direct technical support to the Production Operations and Manufacturing Engineering teams within daily business operations.
<ul>
<li>Act as accountable technical team member for process yield performance on for a limited production area. </li>
<li>Provide hands-on technical support to operations for manufacturing issues directly within a clean-room environment.</li>
<li>Support and facilitate productivity and throughput improvement projects to achieve target process run rates.&nbsp; </li>
<li>Perform hands-on failure analysis and investigation to process nonconformities.</li>
<li>Report-out to production line team on details of technical investigation through clear, thorough and specific documented feedback. </li>
<li>Work with engineering team resources to develop and implement process improvement projects. </li>
<li>Design, develop and fabricate simple manufacturing tools, fixtures and devices.</li>
<li>Collaborate with vendors, suppliers and other company team members for engineering projects. </li>
<li>Support the execution of change-management process elements including validation documentation, process work instructions, engineering studies and other technical writing.</li>
</ul>
Qualifications&nbsp; This job might be for you if:
<ul>
<li>Associates Degree in Engineering, Mechatronics or other technical field</li>
<li>1+ years’ experience in technical, hands-on problem solving role in a highly regulated environment, medical preferred. </li>
<li>Demonstrated, hands-on skills with electrical, mechanical, pneumatic or hardware troubleshooting</li>
<li>Knowledge and ability to read blueprints, drawings.&nbsp; </li>
<li>Experience with Lean and/or structured problem solving tools</li>
<li>Demonstrated skills to provide basic data analysis and reporting</li>
<li>Demonstrated skills with MS Office applications </li>
<li>Superior verbal and written communication skills</li>
<li>Excellent interpersonal skills</li>
<li>Ability to manage multiple priorities daily</li>
</ul>
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