field_job_occupational_field_parents_all

field_job_employment_type

job_organization_name

city

state

<h3>Job Description</h3>
Hardware Project Manager
 
&amp;#x1F4CD; Boston, MA (In-Office)
&amp;#x1F553; Full-time
 
 
About Pinned
We’re building one of the fastest-growing brands in golf tech by focusing on products that help people play better and have more fun.&nbsp;
 
Our products blend precision, design, innovation, and durability.
 
We move fast, sweat details, and hold ourselves to a higher standard: in how we create, how we treat customers, and how we show up every day. 
 
The Role:
 
This isn’t a task-checking job, it’s full ownership. We make decisions quickly, and expect whoever joins to love that pace.
 
We’re seeking a Hardware Project Manager to own the entire process of bringing new products to life: from concept through production and launch. You’ll work directly with the founders to turn ideas into finished products that golfers actually love. This role is equal parts execution, creativity, and ownership. You’ll coordinate design and development, manage overseas suppliers, oversee certifications, and keep every project on time, on budget, and up to our standards.
 
You’ll also help us refine how we build, creating structure where it’s needed and improving the process with every launch. You’ll be expected to think critically, communicate clearly, and operate with complete accountability. When something breaks, you’ll fix it. When something slips, you’ll get it back on track.
 
We’re looking for someone who’s hands-on, detail-obsessed, and thrives in motion. If you take pride in building things the right way and can balance urgency with craftsmanship, you’ll fit right in.
 
What You’ll Do 
<ul>
<li>Lead product development from concept → prototype → certification → production → launch.</li>
</ul>
 
<ul>
<li>Manage design partners, engineering vendors, and manufacturing partners.</li>
</ul>
 
<ul>
<li>Own and drive project schedules, budgets, and deliverables.</li>
</ul>
 
<ul>
<li>Coordinate all product testing and certifications required for modern connected hardware,&nbsp; from safety and emissions to wireless communication standards.</li>
</ul>
 
<ul>
<li>Dig in technically: understand what’s required for compliance, firmware integration, and component choices so nothing slips through the cracks.</li>
</ul>
 
<ul>
<li>Identify opportunities to improve cost, speed, and quality at every step.</li>
</ul>
 
<ul>
<li>Build and maintain clear communication across teams and stakeholders.</li>
</ul>
 
Who You Are
 
<ul>
<li>4+ years of experience in consumer hardware, manufacturing, or connected devices.</li>
</ul>
 
<ul>
<li>Comfortable working directly with overseas suppliers and design teams.</li>
</ul>
 
<ul>
<li>Have taken at least one product from prototype to mass production.</li>
</ul>
 
<ul>
<li>Exceptionally organized, proactive, and calm under pressure.</li>
</ul>
 
<ul>
<li>Strong communicator: written, verbal, and visual.</li>
</ul>
 
<ul>
<li>Competitive by nature and proud of your work.</li>
</ul>
 
<ul>
<li>You love golf.</li>
</ul>
 
 
Why Pinned
 
Pinned is growing fast and shaping the future of golf tech. We’ve already built products that outperform brands many times our size… and the next phase is even bigger.&nbsp;
 
You’ll work directly with the founders to build what comes next: owning projects end-to-end, making real decisions, and seeing your work used by golfers everywhere.
 
You’ll be joining a team stacked with proven operators; people who’ve scaled companies from startup to breakout, launched products used by the masses, and know what winning looks like. It’s a group that debates hard, sweats the details, and takes pride in doing things the right way. We work with urgency, expect a lot, and make each other better every day.
 
 
Location: In-office role based in Boston, MA.
Equal Opportunity: Pinned Golf values talent, attitude, and integrity—period. We’re proud to be an equal opportunity employer.

Hardware Project Manager

<h3>Job Description</h3>
IT Project Manager
Ashland, MA
About KiddeFenwal
 KiddeFenwal is a global leader in industrial and commercial fire suppression systems and safety controls. Through our trusted brands—Kidde Fire Systems and Kidde Fire Protection—we deliver certified fire detection, suppression, and control solutions across industrial, commercial, and marine sectors. Our Fenwal Controls business supports OEMs with gas ignition, temperature control, and overheat detection products.
Headquartered in Ashland, Massachusetts, with operations in the United States, United Kingdom (KFI-UK), and India (KTI-India), we are committed to protecting lives, livelihoods, and iconic assets worldwide. Learn more at&nbsp;<a href="http://www.kiddefenwal.com" target="_blank">www.kiddefenwal.com</a>.
Our Purpose &nbsp;We protect lives and livelihoods through innovation, trusted partnerships, and a commitment to excellence. Integrity, safety, and teamwork are the foundation of everything we do.
The Role
We are seeking a dynamic IT Project Manager for our Ashland, MA location, to lead both business applications and IT infrastructure initiatives. This role blends strategy and execution—translating business needs into scalable technology solutions while driving cross-functional teams to deliver results for example; project on-time delivery and within budget parameters.&nbsp;
You’ll manage a wide range of initiatives including ERP upgrades, SaaS integrations, network modernization, and cloud migrations. Success requires a balance of analytical thinking, strong project management, and the ability to lead with clarity and urgency in a fast-paced environment.
Key Responsibilities
.
Project Management
<ul>
<li>Lead the full lifecycle of IT projects—scoping, planning, execution, and delivery.</li>
<li>Develop and manage project plans, budgets, timelines, and resources.</li>
<li>Coordinate internal teams, vendors, and MSPs to achieve project outcomes.</li>
<li>Manage risks, dependencies, and changes proactively.</li>
<li>Provide clear communication on project progress, milestones, and results.</li>
<li>Facilitate sprint planning, “stand-ups”, sprint reviews, and retrospectives.</li>
<li>Maintain and prioritize a backlog of business and technical enhancements.</li>
<li>Define and align sprint goals with business priorities to ensure delivery of incremental value.</li>
<li>Foster a culture of agility, collaboration, and continuous improvement.</li>
</ul>
Business Analysis
<ul>
<li>Partner with business stakeholders to identify needs, challenges, and opportunities for technology-driven improvement.</li>
<li>Gather, analyze, and document requirements quickly and clearly.</li>
<li>Facilitate workshops, interviews, and focus groups to capture insights.</li>
<li>Conduct gap analyses and propose practical process improvements.</li>
<li>Translate requirements into user stories and technical specifications.</li>
<li>Validate solutions to ensure they align with business expectations</li>
</ul>
Qualifications &amp; Skills
<ul>
<li>Bachelor’s degree in Information Technology, Business Administration, or related field (MBA or advanced certification a plus).</li>
<li>5+ years of experience in IT project management and/or business analysis, ideally in a high-growth or private equity–backed environment.</li>
<li>ERP project management experience is highly desirable</li>
<li>Strong knowledge of SDLC, Agile, Scrum, and Waterfall methodologies.</li>
<li>Proficiency with tools such as JIRA, Confluence, MS Project, and Visio (experience with reporting/visualization tools preferred).</li>
<li>Exceptional communication and stakeholder management skills—able to influence across technical and non-technical teams.</li>
<li>Strong analytical mindset with attention to detail and problem-solving ability.</li>
<li>Certifications such as PMP, CBAP, CSM, or PMI-ACP preferred.</li>
</ul>
Equal Opportunity Employer 
KiddeFenwal is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other federally protected class.
 
Compensation details: 120000-135000 Yearly Salary
 
PI6de1c95f861f-25405-38718048

IT Project Manager

<h3>Job Description</h3>
Job Description
TrnDigital is looking to hire a Level 2 Support Engineer to join our growing Managed Services Practice. This role includes supporting client tickers and working on IT projects. The role will handle incoming service tickets/calls related to desktop support, Microsoft 365, and general IT issues. The role demands high responsiveness, professionalism, and problem-solving abilities. You will be expected to resolve tickets independently, escalate when necessary, and maintain clear communication with clients.
This is a full time role based in our Newton Office 5 days per week.
 
Responsibilities • Troubleshoot escalated Microsoft 365 issues (Exchange Online, Teams Telephony, Purview Compliance, etc.) • Manage advanced endpoint issues (driver issues, remote provisioning, BitLocker recovery, etc.) • Perform root cause analysis for recurring issues. • Assist in onboarding/offboarding automation (Intune, Autopilot, etc.) • Monitor and remediate alerts from RMM tools • Participate in patching, vulnerability mitigation, and update rollouts • Assist with calls to the helpdesk and provide remote desktop support • Build/Image laptops for clients based on Standard Operating Procedures
 
Required Skills &amp; Qualifications • 4+ years of experience in IT support, MSP experience preferred • Strong knowledge of Microsoft 365 (Outlook, Teams, SharePoint, Admin Center) • Familiarity with Active Directory, DNS, DHCP, basic network troubleshooting • Experience with RMM and PSA tools • Excellent verbal and written communication skills • Ability to work independently and prioritize tickets • High attention to detail and client satisfaction focus
 
Preferred Qualifications • Microsoft 365 Fundamentals or Modern Desktop Administrator Certification • Experience supporting Intune, Autopilot, or Defender for Endpoint • Familiarity with scripting (PowerShell) for automation tasks
 
Success Metrics • Average response time to tickets • First-call/first-touch resolution rate • Customer Satisfaction (CSAT) feedback scores • Ticket closure rate within SLA
Company DescriptionWe’re a niche company specializing in handpicked areas where we can deliver top-notch quality through our team of full-stack consultants. We’re nimble, flexible, and have multiple models of engagement that will provide business value at every step. 
<h3>Company Description</h3>
We’re a niche company specializing in handpicked areas where we can deliver top-notch quality through our team of full-stack consultants. We’re nimble, flexible, and have multiple models of engagement that will provide business value at every step.

Level 2 Support Engineer

<h3>Job Description</h3>
Job Description
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
About the Role
Our team is looking for a Senior Full Stack Engineer to lead key initiatives that will enhance our product offerings and support our company's growth. In this role, you'll play a crucial part in shaping outcomes by developing innovative end-to-end solutions using both front-end and back-end technologies. You'll optimize existing products and create new solutions that redefine what's possible for our customers.
As a Senior Engineer, you'll tackle complex challenges, develop multiple solutions, and evaluate business and technical trade-offs to determine the best path forward. You'll also act as a leader and mentor, and drive key technology decisions. Additionally, you'll be responsible for deploying well-designed, thoroughly tested solutions that ensure reliability and performance.
The New Products team drives Klaviyo's most ambitious innovations—creating and scaling the company's boldest new bets. As a nimble group with a flat structure and fast-moving culture, we prioritize simplicity, speed, and impact. Every team member is expected to take radical ownership—rolling up their sleeves, collaborating across disciplines, and pushing beyond traditional role boundaries to make things happen. Success in this role means delivering exceptional work that sets the standard for velocity and results company-wide, while helping shape Klaviyo's future through experimentation, creativity, and executional excellence.
What We're Looking For
<ul>
<li>A proven track record of building high-quality products and systems, with pride in writing clean, high-quality code.</li>
<li>7+ years of experience in a software engineering role.</li>
<li>Strong experience developing end-to-end software solutions or extensive experience with both front-end and back-end technologies.</li>
<li>Experience leading projects and being accountable for their outcomes.</li>
<li>Experience mentoring team members or driving initiatives that help the team learn new skills.</li>
<li>Experience conducting code reviews and running a robust testing cycle.</li>
<li>Experience working in agile, fast-paced environments.</li>
<li>You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.</li>
<li>Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.</li>
</ul>
Nice to Have
<ul>
<li>Skills with Python and related technologies</li>
<li>Skills with React and related technologies</li>
<li>Experience developing digital marketing or customer data software solutions.</li>
<li>Experience with machine learning.</li>
<li>Experience building cloud-native solutions, ideally with AWS.</li>
</ul>
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. 
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:$148,000—$222,000 USD
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. 
By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. 
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Senior Full Stack Engineer - New Product

<h3>Job Description</h3>
Job DescriptionWindows &amp; Microsoft 365 Administrator (Hybrid)
Shape the Future of a Modern Hybrid Infrastructure at OCB!
Are you a skilled IT professional with deep expertise in Windows Server, Microsoft 365, and virtualization technologies? Do you thrive in environments where you can own systems end-to-end, implement smart automation, and strengthen security across on-prem and cloud platforms? If so, we want to meet you.
OCB is seeking an experienced Windows &amp; Microsoft 365 Administrator to support, maintain, and enhance our hybrid IT environment. This is a hands-on technical role ideal for someone who loves solving complex problems, optimizing systems, and driving operational excellence. This position will be Monday Through Friday 8-4:30 with the option of up to 2 days hybrid.
What You’ll Do
As a key member of our infrastructure team, you will:
<ul>
<li>
Manage and support Windows Server environments (2016/2019/2022/2025) including Active Directory, DNS, DHCP, and GPOs
</li>
<li>
Administer core Microsoft 365 services such as Exchange Online, Teams, SharePoint, OneDrive, Azure AD, and Intune
</li>
<li>
Support and maintain VMware infrastructure, including ESXi hosts and vCenter
</li>
<li>
Monitor system performance, reliability, and availability across both on-prem and cloud ecosystems
</li>
<li>
Perform regular updates, patching, and backups—ensuring compliance with security policies
</li>
<li>
Use PowerShell to automate routine processes and improve efficiency
</li>
<li>
Partner with cross-functional teams to deliver infrastructure upgrades and strategic projects
</li>
<li>
Maintain detailed documentation of systems, procedures, and configurations
</li>
<li>
Leverage M365 Security &amp; Compliance tools (DLP, Conditional Access, Defender) to strengthen enterprise security posture
</li>
</ul>
What You Bring
<ul>
<li>
5–8 years of hands-on experience with Windows Server &amp; Microsoft 365 administration
</li>
<li>
Strong proficiency with Azure AD and the Microsoft 365 Admin Center
</li>
<li>
Solid experience with VMware vSphere, ESXi, and vCenter
</li>
<li>
Expertise in AD, Group Policy, DNS, DHCP, and related infrastructure services
</li>
<li>
Working knowledge of security best practices for both cloud and on-prem environments
</li>
<li>
Strong PowerShell scripting skills
</li>
<li>
Excellent troubleshooting abilities and clear communication skills
</li>
</ul>
Preferred Skills &amp; Certifications
<ul>
<li>
Experience with M365 security frameworks including Compliance Center, Threat Management, and Secure Score
</li>
<li>
One or more of the following certifications:
<ul>
<li>
Microsoft 365 Certified: Modern Desktop Administrator Associate
</li>
<li>
Microsoft Certified: Security Administrator Associate
</li>
<li>
VMware Certified Professional (VCP) or equivalent
</li>
</ul>
</li>
</ul>
Education
<ul>
<li>
Bachelor’s degree in Computer Science, Information Technology, or related field —or equivalent hands-on experience
</li>
</ul>
 Benefits Offered:
<ul>
<li>Health &amp; Dental Insurance- eligible 1st day of employment</li>
<li>Paid time off and paid holidays</li>
<li>Health &amp; Dependent Reimbursement Accounts</li>
<li>401(k) Plan with company contribution</li>
<li>Company paid Life and LTD Insurance</li>
<li>Employee discounts</li>
</ul>
To find out more about OCB, please visit our website at <a href="http://www.eyeboston.com" target="_blank">www.eyeboston.com</a>. OCB is an Equal Opportunity Employer.&nbsp;
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jF3QC1h3NV

Microsoft 365 Administrator

<h3>Job Description</h3>
Job Description
Job Title :-Snowflake ETL Developer/Business Liaison Location:- Boston MA (Hybrid) Duration:- 6+ Months Contract (With Possibility of extension) 37.5 hours/week max Required Qualifications: • Candidate must be located within commuting distance of Boston, MA. Current hybrid model requires 2-3 days per week in office. • Bachelor's degree or equivalent required from an accredited institution. Will also consider three years of dynamic experience in the specialty in lieu of every year of education • At least 3 years of experience in Informatica IICS ETL • At least 3 years of experience in Snowflake • Experience with other ETL platforms (SSIS, ODI, CDATA) • Good experience in end-to-end implementation of data warehouse and data marts • U.S. Citizenship and those authorized to work in the U.S. are encouraged to apply. We are not able to sponsor at this time • Strong knowledge and hands-on experience in SQL, Unix shell scripting
Seeking an ETL Developer/Business Liaison. In this role, you will enable digital transformation for our partners in a global delivery model, research on technologies independently, recommend appropriate solutions and give technology-specific best practices and standards. You will be responsible for interfacing with key stakeholders and applying your technical proficiency across different stages of the Software Development Process. You will be part of a learning culture, where partnership and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. The focus of this position is serving one of EOLWD's largest departments' data needs and acting as that unit's main point of contact.
Key Responsibilities: • Participate in crafting application architecture document to provide work you're doing in line with architectural requirements • Create design artifacts and support prototyping through creation of POCs • Delivery high quality code work and support peers in quality checks such that design requirements are met. Create documentation for the assigned modules • Lead validation activities for the assigned modules for all types of testing e.g., Functional, Integration, System, User Experience etc. • Support the creation of "Go Live” plan and lead assigned activities in the plan • Perform root-cause analysis of any issues that arise post-implementation and work on appropriate solutions • Participate in Knowledge Transfer sessions, prepare system appreciation documents and support the transition process • Conduct impact analysis of issues logged, prioritize and ensure that production support is provided as per committed SLAs • Lead data integration projects • Support and mentor other team members to bolster the team's effectiveness • Effectively communicate IT changes to the business, ensuring smooth transitions and minimal downtime • Bridge the technical gap between the business and IT – understand and be excellent in both areas to be as effective as possible
Preferred Qualifications:
• Snowflake certification(s) • Good understanding of data integration, data quality and data architecture • Experience in Relational Modeling, Dimensional Modeling and Modeling of Unstructured Data • Good understanding of Agile software development frameworks #TB_EN #ZR
Company DescriptionFounded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website <a href="http://www.talentburst.com" target="_blank">www.talentburst.com</a> or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX &amp; downtown San Francisco, CA 
<h3>Company Description</h3>
Founded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website <a href="http://www.talentburst.com" target="_blank">www.talentburst.com</a> or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX &amp; downtown San Francisco, CA

ETL Developer/Business Liaison

<h3>Job Description</h3>
Job Description, Permanent Position: Technical Support Engineer Company Overview: Manatal Tech Team is a leading provider of innovative and cutting-edge technology solutions for businesses of all sizes. Our team is dedicated to creating and delivering state-of-the-art software products that help our clients streamline their operations and achieve their business goals. We are currently seeking a highly skilled and motivated Technical Support Engineer to join our team in Burlington, VT. Position Overview: As a Technical Support Engineer, you will be responsible for providing technical support and assistance to our clients and internal teams. You will be the primary point of contact for troubleshooting and resolving technical issues related to our software products. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a customer-centric mindset. Key Responsibilities: - Provide technical support to clients and internal teams via phone, email, and chat - Troubleshoot and resolve technical issues related to our software products - Document and track all customer interactions and resolutions in our support system - Collaborate with the development team to identify and resolve complex technical issues - Assist in the testing and deployment of software updates and new features - Proactively identify and suggest improvements to our products and processes - Participate in on-call rotation for after-hours support as needed Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field - 2+ years of experience in a technical support role, preferably in a software/technology company - Strong knowledge of web technologies, databases, and operating systems - Excellent problem-solving and troubleshooting skills - Experience with customer support software and ticketing systems - Excellent communication and interpersonal skills - Ability to work independently and in a team environment - Flexibility to work occasional evenings and weekends as needed Why Work for Us: - Competitive salary and benefits package - Opportunity for career growth and advancement within a fast-growing company - Collaborative and dynamic work environment with a focus on innovation and creativity - Opportunity to work with cutting-edge technology and industry-leading clients - Regular team-building activities and events - Relocation assistance for qualified candidates If you are passionate about technology, have a strong technical background, and enjoy solving complex problems, we want to hear from you! Apply now to join our dynamic and growing team at Manatal Tech Team.

Technical Support Engineer

<h3>Job Description</h3>
Job Description
This is a fully remote opportunity.
Gradient AI: 
 Gradient AI is revolutionizing Group Health and P&amp;C insurance with AI-powered solutions that help insurers predict risk more accurately, improve profitability, and automate underwriting and claims. Our SaaS platform taps into one of the industry's largest data lakes—tens of millions of policies and claims—to deliver deep, actionable insights. Trusted by leading carriers, MGAs, TPAs, and self-insured employers, Gradient AI has grown rapidly since our founding in 2018. Backed by $56M in Series C funding, we're scaling fast—and it's an exciting time to join the team. 
About the Role: 
At Gradient AI, we are transforming insurance with advanced machine learning and rich data. We are looking for Principal Data Scientists to help shape the future of our underwriting products in the healthcare and care management space by turning complex data into real value for our customers. 
You will work closely with a talented and supportive team to research user needs, prototype new ideas, build production models, and deliver intelligent solutions at scale. If you enjoy solving real problems with real impact in a collaborative and fast-moving environment, this is the role for you! 
How you will make an impact:
<ul>
<li>Design, develop, and implement predictive models for underwriting and patient care management, utilizing machine learning and deep learning techniques.</li>
<li>Analyze large datasets to identify trends, patterns, and anomalies that can inform underwriting decisions and enhance patient care strategies. </li>
<li>Work closely with cross-functional teams, including product management, data engineering, software engineering, actuarial consulting, clinical, and IT, to understand business needs and translate them into data-driven solutions. </li>
<li>Stay current with industry trends, emerging technologies, and best practices in data science and health insurance. Propose innovative solutions to enhance underwriting processes and patient care management. </li>
</ul>
Experience requirements:
<ul>
<li>Bachelor's degree in Computer Science, Data Science, Biostatistics, Mathematics, or similar related field AND 12+ years of professional data science experience building health insurance underwriting or care management solutions</li>
<li>OR Master's or Ph.D in Computer Science, Data Science, Biostatistics, Mathematics, or similar related field AND 7+ years of professional data science experience building health insurance underwriting or care management solutions </li>
</ul>
Skills needed to succeed: 
<ul>
<li>Hands-on experience with deep learning frameworks such as PyTorch or TensorFlow, and an understanding of modern architectures (e.g., Transformers, Neural Networks, LLMs). </li>
<li>Advanced proficiency in Python and its core data science ecosystem (e.g., Pandas, NumPy, Scikit-learn, LightGBM, etc.) </li>
<li>At least 4+ years in Health underwriting, insurance, or managed care industry experience required</li>
<li>Strong technical communication and collaboration skills, particularly communicating with nontechnical stakeholders and working collaboratively with engineering/product teams to meet project goals and timelines </li>
<li>Proficiency analyzing and building model utilizing health insurance claims data, electronic medical records, or similar patient health and prescription data. </li>
<li>Fluency in SQL, Relational databases, and Databricks </li>
<li>Fluency in AWS or similar Cloud computing environment </li>
</ul>
Bonus qualifications:
<ul>
<li>Fluency with actuarial methods and working with actuaries is a plus </li>
<li>Experience with MLOps principles and tools such as MLflow to build, deploy, and productionize machine learning models is a nice to have </li>
</ul>
What We Offer:
<ul>
<li>A fun, team-oriented startup culture. </li>
<li>Generous stock options - we all get to own a piece of what we're building. </li>
<li>Unlimited vacation days. </li>
<li>Flexible schedule that supports working from home. </li>
<li>Full benefits package includes medical, dental, vision, 401k, paid paternal leave, and more. </li>
<li>Ample opportunities to learn and take on new responsibilities. </li>
</ul>
We are an equal opportunity employer. 
Salary Range: $190,000 - 235,000k base salary annually. This role is also eligible for an annual performance bonus, equity grant, and a comprehensive benefits package. In accordance with the Massachusetts Pay Transparency Law, we are providing a good-faith salary range for this position at the time of posting. The actual salary offered will depend on the level at which the candidate is hired, as well as their experience, skills, qualifications, and location. Compensation may grow over time through merit-based increases, promotions, and company-wide adjustments. If your salary expectations fall outside this range, we still encourage you to apply so we can have a conversation.

Principal Data Scientist

<h3>Job Description</h3>
Job Description
Engineers at RetroFit are responsible for the development and delivery of our technical offerings. This position works in our Network Operations Center as a Level II Help Desk Engineer. Engineers at RetroFit are smart, hardworking individuals with top level experience and enjoy working on highly visible, technically challenging projects and service offerings. They are high caliber, well rounded professionals who are passionate about emerging technology, with exceptional customer service and communication skills. The position is based in Boston and requires the ability to travel to Boston daily.
 
Key Areas of Responsibility
<ul>
<li>Perform routine remote helpdesk services.</li>
<li>Manage/Log and Follow up on Help Desk tickets in a timely manner</li>
<li>Respond to customer issues via phone, email and computer chat</li>
<li>Document in RMM all customer interactions</li>
<li>Run diagnostics to resolve customer reported issues</li>
<li>Escalate issues to the next Tier with next level of difficulty</li>
<li>Install, make changes and repair computer hardware and software</li>
<li>Follow-up with customers to ensure issues are resolved</li>
<li>Troubleshoot software problems, email issues, password resets, malware infections, memory conflicts, configuration issues, etc.</li>
<li>Diagnose, troubleshoot and resolve client issues with hardware</li>
<li>Experience with Windows 2012, 2016 &amp; 2019 Server roles</li>
<li>Installing, troubleshooting and managing Microsoft products (Windows 7/10, and MS Office application suite)</li>
<li>Experience with Office 365 and cloud solutions.</li>
<li>Experience troubleshooting email related issues</li>
<li>Thorough understanding of client/server applications architecture</li>
</ul>
 
Minimum Qualifications
<ul>
<li>Bachelor’s degree or equivalent experience.</li>
<li>Experience with Windows Server 2012, 2016 &amp; 2019</li>
<li>Experience with tools such as spam filters, antivirus/EDR, email backup and email archivers.</li>
<li>Experience with Office 365 and Azure.</li>
<li>Experience with switches, routers, firewalls, and wireless access points.</li>
<li>Experience with physical server and storage management.</li>
<li>Valid Drivers License with clean driving record and able to be added to the company vehicle insurance policy.</li>
<li>Ability to lift a minimum of 50 lbs.</li>
<li>Sense of urgency.</li>
<li>Ability to work independently with minimal direction.</li>
<li>Experience with ticketing and asset management systems.</li>
<li>Ability to handle multiple tasks and priorities.</li>
<li>Exceptional oral, written, and documentation communication skills.</li>
<li>Critical attention to detail and solid creative problem-solving skills.</li>
<li>Ability to consistently follow policies and procedures.</li>
</ul>
 
Preferred Qualifications
<ul>
<li>VMware ESXi and Hyper-V management.</li>
<li>Experience with RMM tools such as Datto Autotask.</li>
<li>Experience with Barracuda email security solutions.</li>
<li>Experience with Datto backup or other related tools.</li>
<li>Experience with Auvik network management or other related tools.</li>
<li>ITILv4 Foundations certification.</li>
<li>Microsoft 365 or Microsoft Azure certifications.</li>
<li>Windows Server 2012+ certifications.</li>
</ul>
Company DescriptionWho We Are RetroFit Technologies is a private held, Women Owned Business. We are a full-service IT Managed Services company providing IT Security Solutions, End-User Help Desk, Professional Services and Field Services. At RetroFit Technologies, you’ll love where you work, who you work with, and how your day unfolds. We empower you to do great work in a company with over 40 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. 
<h3>Company Description</h3>
Who We Are\r\n\r\nRetroFit Technologies is a private held, Women Owned Business. We are a full-service IT Managed Services company providing IT Security Solutions, End-User Help Desk, Professional Services and Field Services.\r\n\r\nAt RetroFit Technologies, you’ll love where you work, who you work with, and how your day unfolds. We empower you to do great work in a company with over 40 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Helpdesk Engineer

<h3>Job Description</h3>
Job Description
Apply now: Enterprise Network Engineer, an on-site position in Springfield, MA. The start date is ASAP for this contract-to-hire position.
Job Title: Enterprise Network Engineer Location-Type: On-Site, Springfield MA Start Date Is: ASAP Duration: 6-month, contract to hire Compensation Range: $40-50/hr Job Description:
<ul>
<li>Engage with the IT team to ensure the design and construction of the network meets the business needs of the enterprise while also considering technical considerations like security, scalability, resiliency, and redundancy</li>
<li>Configure network services to run at an optimal level</li>
<li>Implement hybrid interconnectivity and failover for Campus, Cloud, Frictionless Research &amp; Gaming, High Security requirements</li>
</ul>
Requirements:
<ul>
<li>Expert knowledge of modern network and computing environments (degree/certifications preferred)</li>
<li>Juniper preferred</li>
<li>Leadership skills &amp; judgment capable of overseeing/managing</li>
<li>Experience with VPN, Radius, Firewall, DNS, etc.</li>
<li>Experience in Linux or Microsoft environment</li>
<li>Experience with Azure</li>
<li>They already have the architecture done, but the gap is going to be someone intelligent who knows how to streamline things out.</li>
</ul>

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