field_job_occupational_field_parents_all

field_job_employment_type

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
Desktop Support Technician
&nbsp;
100% onsite
Must know how to image machines
• Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
• Desktop and Network Support
• Ability to setup, configure and add all hardware.
• Assist Corporate Desk Side Support technicians with large IMAC’s.
• Documents, maintains, upgrades or replaces hardware and software systems.
• Supports and maintains user account information including rights, security and systems groups.
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Determines and recommends which products or services best fit the customers' needs.
• Imaging and image recovery
• Experience doing break / fix repairs on desktops, laptops
• Install / Re-install various software packages and updates
• WiFi and VPN connections; Support of wireless devices
• GREAT Customer Service skills
Company DescriptionWe are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation 
<h3>Company Description</h3>
We are committed to delivering exceptional services and professionals with proven work ethics and processes.\r\nProvide an exceptional client experience\r\nDeliver on our commitments\r\nBuild trust by thinking and acting with integrity\r\nCreate an environment that inspires innovation

Desktop Support - WW

<h3>Job Description</h3>
Overview Outlier is a platform owned and operated by Scale AI and believes AI can only perform as well as the data it’s trained on. That’s why we work with contributors from all over the world, who help improve AI models by providing expert human feedback. This data has led to AI advancements for the world's leading AI labs and large language model builders.
\n
We’ve built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility.
\n
What you will be doing - We are looking for proficient accounting experts to teach AI how to interpret and solve complex reasoning problems. - Create a challenging prompt that the model fails to answer correctly. - Create a grading rubric on what a good answer would be. - Write the correct answer that scores 100% on the rubric. Provide clear, constructive feedback to improve AI-generated responses.
\n
What we’re looking for - PhD or Master's Degree in Accounting or a related field. Can be currently enrolled. - Deep subject matter expertise with the ability to create complex, graduate-level problems that challenge AI reasoning. - Strong analytical and problem-solving skills, with experience in crafting rigorous, high-quality questions and solutions. - Attention to detail to accurately assess AI capabilities and evaluate peer submissions. - Fluency/High proficiency in English.
\n

Accounting Systems Analyst

<h3>Job Description</h3>
Job Description
Engineers at RetroFit are responsible for the development and delivery of our technical offerings. This position works in our Network Operations Center as a Level II Help Desk Engineer. Engineers at RetroFit are smart, hardworking individuals with top level experience and enjoy working on highly visible, technically challenging projects and service offerings. They are high caliber, well rounded professionals who are passionate about emerging technology, with exceptional customer service and communication skills. The position is based in Boston and requires the ability to travel to Boston daily.
&nbsp;
Key Areas of Responsibility
<ul>
<li>Perform routine remote helpdesk services.</li>
<li>Manage/Log and Follow up on Help Desk tickets in a timely manner</li>
<li>Respond to customer issues via phone, email and computer chat</li>
<li>Document in RMM all customer interactions</li>
<li>Run diagnostics to resolve customer reported issues</li>
<li>Escalate issues to the next Tier with next level of difficulty</li>
<li>Install, make changes and repair computer hardware and software</li>
<li>Follow-up with customers to ensure issues are resolved</li>
<li>Troubleshoot software problems, email issues, password resets, malware infections, memory conflicts, configuration issues, etc.</li>
<li>Diagnose, troubleshoot and resolve client issues with hardware</li>
<li>Experience with Windows 2012, 2016 &amp; 2019 Server roles</li>
<li>Installing, troubleshooting and managing Microsoft products (Windows 7/10, and MS Office application suite)</li>
<li>Experience with Office 365 and cloud solutions.</li>
<li>Experience troubleshooting email related issues</li>
<li>Thorough understanding of client/server applications architecture</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor’s degree or equivalent experience.</li>
<li>Experience with Windows Server 2012, 2016 &amp; 2019</li>
<li>Experience with tools such as spam filters, antivirus/EDR, email backup and email archivers.</li>
<li>Experience with Office 365 and Azure.</li>
<li>Experience with switches, routers, firewalls, and wireless access points.</li>
<li>Experience with physical server and storage management.</li>
<li>Valid Drivers License with clean driving record and able to be added to the company vehicle insurance policy.</li>
<li>Ability to lift a minimum of 50 lbs.</li>
<li>Sense of urgency.</li>
<li>Ability to work independently with minimal direction.</li>
<li>Experience with ticketing and asset management systems.</li>
<li>Ability to handle multiple tasks and priorities.</li>
<li>Exceptional oral, written, and documentation communication skills.</li>
<li>Critical attention to detail and solid creative problem-solving skills.</li>
<li>Ability to consistently follow policies and procedures.</li>
</ul>
Preferred Qualifications
<ul>
<li>VMware ESXi and Hyper-V management.</li>
<li>Experience with RMM tools such as Datto Autotask.</li>
<li>Experience with Barracuda email security solutions.</li>
<li>Experience with Datto backup or other related tools.</li>
<li>Experience with Auvik network management or other related tools.</li>
<li>ITILv4 Foundations certification.</li>
<li>Microsoft 365 or Microsoft Azure certifications.</li>
<li>Windows Server 2012+ certifications.</li>
</ul>
Company DescriptionWho We Are RetroFit Technologies is a private held, Women Owned Business. We are a full-service IT Managed Services company providing IT Security Solutions, End-User Help Desk, Professional Services and Field Services. At RetroFit Technologies, you’ll love where you work, who you work with, and how your day unfolds. We empower you to do great work in a company with over 40 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. 
<h3>Company Description</h3>
Who We Are\r\n\r\nRetroFit Technologies is a private held, Women Owned Business. We are a full-service IT Managed Services company providing IT Security Solutions, End-User Help Desk, Professional Services and Field Services.\r\n\r\nAt RetroFit Technologies, you’ll love where you work, who you work with, and how your day unfolds. We empower you to do great work in a company with over 40 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Helpdesk Engineer

<h3>Job Description</h3>
Job DescriptionOur energy system is on the brink of a major transformation, and we’re looking for someone to help us ensure this new system puts rooftop solar energy at the cornerstone! About the Position The Grant Associate is a key member of the fundraising team, providing essential support across grant development, research, funder relations, and development operations. This role contributes to writing and editing grant proposals and reporting materials, researching funding opportunities, managing grant-related data and systems, and helping communicate our impact. The Grant Associate also plays a central role in maintaining organized development records and supporting the team’s administrative processes. This position reports to the Associate Development Director. Please include a resume and a cover letter with your application. We will also ask all applicants to submit a writing sample and to briefly answer two job-related scenario questions. Benefits Medical insurance, Dental insurance, Vision insurance, 401K with company match, Flexible work schedule, Paid holidays, Paid sick leave, Paid time off, Phone/Internet Stipend Culture Solar United Neighbors (SUN) is a national 501(c)3 nonprofit that started more than 15 years ago with a simple question. "Mom, can we go solar?" Since then, we've helped tens of thousands of people benefit from solar energy. We are dedicated to creating a clean, equitable, resilient energy system that benefits everyone — by helping people go solar, join together, and fight for their energy rights. SUN's values and culture At SUN, our culture is rooted in our people. We believe that meaningful work happens when everyone feels valued, supported, and empowered to bring their full selves to the table. Our organization is built on 5 core values of being people-centered, equitable, inclusive, action-oriented, and committed to continuous learning. These values guide not only what we do, but how we do it, through collaboration, curiosity, and care for each other and the communities we serve. We are proud to foster a workplace where diverse identities, perspectives, and experiences are celebrated. We prioritize employee well-being with flexible work environments, growth and development opportunities, and a strong sense of shared purpose. At SUN, we are more than a workplace, we’re a community that values people, embraces progress, and believes in doing the right thing. We are committed to a diverse and inclusive workplace, so if you're looking to be part of a mission-driven organization that truly invests in its team, but your past experience doesn’t align perfectly with every preferred qualification, we still encourage you to apply. Responsibilities Job responsibilities include: Fundraising and Grant Development Support (50%): 
<ul>
<li>Write and edit letters of intent, proposals, and reports for funders.</li>
<li>Monitor new and relevant development opportunities, and programs in foundation, philanthropic, federal, state, and municipal funding for renewable energy fields that inform our work.</li>
<li>Develop templates for proposals and reports to ensure efficiency and consistency in grant submissions.</li>
<li>Work with the development team to research and identify prospective funders for multiple program areas and for unrestricted funding.</li>
<li>Conduct topical research related to new programs under development, and summarize findings for inclusion in proposals or strategic planning.</li>
<li>Collaborate across teams to support grant development and related organizational initiatives as needed.</li>
<li>Explaining and referencing nuanced renewable energy topics in proposals and reports, such as Distributed Power Plants, solar siting, net metering, rural electric cooperatives, and more to illustrate SUN’s value and impact. </li>
<li>Assist in preparing financial reports and invoices for grants.</li>
<li>Support and manage funder relationships by tracking and maintaining consistent positive communications with funders; set up, prepare for, and attend meetings with funders, and support relationship management in other ways as directed by the Development team. </li>
</ul>
Development Administration Support (40%) 
<ul>
<li>Maintain accurate, well-organized files and records of all grants ensuring compliance with reporting and contractual requirements.</li>
<li>Maintain systems and processes related to application tracking, charitable contribution intaking, and contact relationships.</li>
<li>Monitor and audit development data health within Salesforce, EveryAction, Dropbox, and our other platforms as it pertains to grant revenue and other opportunities.</li>
<li>Maintain up-to-date tracking of funding awards, deadlines, and contacts in Salesforce and Dropbox to support grant management and reporting.</li>
<li>Respond to staff requests for development-related materials.</li>
</ul>
Organization-wide administration (10%) 
<ul>
<li>Actively contribute to a workplace culture aligned with SUN’s values of equity, inclusion, continuous learning, action-oriented, and people-centered.</li>
<li>Show up fully for learning and planning and activities, including all-staff meetings, retreats, and strategy sessions. </li>
<li>Coordinate and work with external consultants as needed. </li>
<li>Facilitate meetings, prepare agendas, and take notes. </li>
<li>As a key member of the team, contribute to brainstorming, developing, and executing new ideas. </li>
<li>Manage your own regular administration, including timely submission of timesheets, receipts, reimbursements, scheduling, travel planning, and HR paperwork.</li>
<li>Other projects or tasks as assigned.</li>
</ul>
Work environment This position requires the ability to: 
<ul>
<li>Remain in a stationary position and work at a computer for extended periods</li>
<li>Travel occasionally by car and airplane to attend or support events, workshops and staff retreats</li>
<li>Stand for extended periods while supporting events and/or community outreach activities.</li>
</ul>
Required Qualifications 
<ul>
<li>Minimum 2 years of experience in fundraising, grant development, or related roles, including experience drafting proposals, reports, or other funder-facing materials</li>
<li>Exceptional writing and communication skills, with ability to translate technical or complex topics into clear, compelling language</li>
<li>Proficient with Microsoft Office Suite and Google Docs, and able to learn new platforms quickly</li>
<li>Highly organized and detail-oriented, with excellent follow-through</li>
<li>Ability to manage multiple deadlines and priorities</li>
<li>Self-motivated, friendly, and collaborative</li>
<li>Commitment to SUN’s mission and theory of change</li>
<li>Ability to work remotely, with occasional travel, including traveling for fundraising meetings and events and two weeklong annual retreats in the United States or Puerto Rico</li>
</ul>
Preferred Qualifications 
<ul>
<li>Spanish-fluency</li>
<li>Experience with Salesforce, EveryAction, Instrumentl, Slack, Asana, CANTO, and Canva</li>
<li>Interest and experience in renewable energy, grassroots advocacy, or nonprofit fields</li>
<li>Experience with non-profit grant management </li>
</ul>
Benefits 
<ul>
<li>Hourly compensation of $24.76 - $29.72 based on experience</li>
<li>Fun, remote work environment</li>
<li>Flexible work hours</li>
<li>Generous paid leave, vacation and wellness time</li>
<li>Health (84% coverage for employees and dependents), vision, and dental insurance</li>
<li>Paid holiday on all federal holidays — plus the day after Thanksgiving, the week between Christmas and New Year’s Day off, and two additional days of your choice</li>
<li>$1,000/year professional development stipend</li>
<li>$50/month phone and internet stipend</li>
<li>401(k) retirement account with match after 1 year</li>
<li>Meaningful, impactful work</li>
</ul>
We anticipate accepting applications until the third week of December, with the first review of candidates next week. However, we encourage interested applicants to apply as soon as possible, as we may begin interviews on a rolling basis (first week of January). Applicants may redact or remove any information in your submitted materials (such as resumes, transcripts, certifications, or CVs) that could reveal your age, including your date of birth, school attendance dates, or graduation dates, and they will not be penalized for doing so. Requirements Minimum 2 years of experience in fundraising, grant development, or related roles, including experience drafting proposals, reports, or other funder-facing materials Exceptional writing and communication skills, with ability to translate technical or complex topics into clear, compelling language Proficient with Microsoft Office Suite and Google Docs, and able to learn new platforms quickly Highly organized and detail-oriented, with excellent follow-through Ability to manage multiple deadlines and priorities Self-motivated, friendly, and collaborative Commitment to SUN’s mission and theory of change Knowledge in: Computer skills Equal Opportunity Employer We’re an equal opportunity employer and value diversity at our organization. SUN welcomes candidates of diverse backgrounds and experience to apply, including people of color, women, LGBTQ+, people with disabilities, veterans, and those with a non-traditional education. We're an equal opportunity employer and value diversity at our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every preferred qualification, we still encourage you to apply. SUN is committed to providing equal employment opportunities to all qualified individuals, including those with disabilities. We will provide reasonable accommodations throughout the application, interview, hiring process, and work environment as required by law. If you need assistance or an accommodation due to a disability, please contact us at <a href="mailto:jobs@solarunitedneighbors.org" target="_blank">jobs@solarunitedneighbors.org</a> so we can make the necessary arrangements. All requests will be handled confidentially. Requisition #cmit82gi4jbvu0jo5pnbjxr3l

Grant Associate - Virtual/Remote

<h3>Job Description</h3>
Job DescriptionAt Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking. We are seeking a skilled and motivated Software Engineer focused on Large Language Model (LLM) applications to join our Machine Learning team. In this role, you will help design, build, and optimize next-generation conversational agent technologies. You will collaborate closely with ML researchers and product teams to ship high-impact features and own key components of our conversational AI stack. This position reports to the ML Research Scientist. This is a hybrid position based in Boston, MA and requires 3 days onsite.Key Responsibilities:
<ul>
<li>Software engineering for LLM-powered conversational agents, with an emphasis on practical implementation, reliability, and user experience</li>
<li>Evaluate, fine-tune, and deploy LLM-based models and pipelines using REST APIs and internal microservices</li>
<li>Implement prompt engineering, retrieval-augmented generation (RAG), tool-use pipelines, and conversation orchestration logic</li>
<li>Investigate and integrate emerging technologies, particularly in real-time voice, streaming, and multi-modal interaction</li>
<li>Analyze model outputs, user interactions, and system performance to drive iterative improvements</li>
<li>Build and maintain high-quality datasets, including data cleaning, preprocessing, labeling workflows, and benchmarking for NLP tasks</li>
<li>Own data quality, ensuring accuracy, reproducibility, and reliability across the data lifecycle</li>
<li>Collaborate with ML, backend, and product teams on deployment best practices, monitoring, and scalability of LLM-based services</li>
<li>Contribute to internal documentation, experimentation processes, and model evaluation frameworks</li>
</ul>
 Key Requirements:
<ul>
<li>Master’s degree in Artificial Intelligence, Computer Science, or a related technical field</li>
<li>Strong programming skills in Python, with experience in ML and data tooling (e.g., PyTorch, Pandas, NumPy, Scikit-learn)</li>
<li>Preferred: 2+ years of professional software engineering experience, including scripting, data processing, or backend/ML pipelines</li>
<li>Experience with NLP techniques, LLMs, or machine learning fundamentals</li>
<li>Strong problem-solving ability and comfort working independently in a fast-moving environment</li>
<li>Preferred: Experience deploying applications or models on cloud platforms, preferably AWS</li>
<li>Bonus (not required): experience with real-time systems, WebSockets/streaming, RAG pipelines, vector databases, or ML evaluation frameworks, Genesys/Twilio</li>
</ul>
We believe: Diversity&nbsp;is a competitive advantage.&nbsp;We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds. Compassion&nbsp;is a strength.&nbsp;We care about our customers and look to build long-term relationships with them. Simplicity&nbsp;is a key feature.&nbsp;We work hard to make our forms and processes as painless and intuitive as possible. Honesty and transparency are non negotiable.&nbsp;We incorporate these traits in all of our interactions. Financial opportunity belongs to everyone.&nbsp;We work every day to improve lives by extending this opportunity. If you believe these things too then we would love to hear from you!&nbsp; A Note on Recruiting OutreachWe’ve been made aware of individuals falsely claiming to represent Lendbuzz using lookalike email addresses (eg @lendbuzzcareers.com). Please note that all legitimate emails from our team come from&nbsp;@lendbuzz.com. We will never ask for sensitive information or conduct interviews via messaging apps.

Software Engineer (Machine Learning - LLMs)

<h3>Job Description</h3>
Job DescriptionDescription:
Position Description
Designs, develops, or modifies products, applying engineering principles.
Determines feasibility of designs considering costs, time limitations, planning, and other technical and economic factors.
Conducts engineering studies on design for products, associated and subsystems components, and structures.
Analyzes engineering proposals, process requirements, and related technical data pertaining to design.
Positions covered by this definition are characterized by the inclusion of work that requires an understanding of both theories and principles.
Responsibilities
<ul>
<li>Develop knowledge of the mechanical components of Double E’s product lines</li>
<li>Process orders and review customer applications to ensure products are properly specified.</li>
<li>Design products specific to customer applications and requirements.</li>
<li>Work closely with sales, customer service, purchasing and manufacturing departments to ensure product quality and on-time delivery.</li>
<li>Create CAD drawings and representations for customer orders and detail drawing for manufacturing and purchasing.</li>
<li>Perform engineering support for application engineers and product managers.</li>
</ul>
 
Requirements:
 
<ul>
<li>Must be organized and able to work in a fast-paced environment.</li>
<li>Basic knowledge of mechanical principles like torque, tension, loading and deflection</li>
<li>Good communication skills - able to work well in a team and communicate with customers.</li>
<li>Knowledge of 3D CAD/CREO/Solid Works</li>
<li>Proficient in Microsoft Office</li>
<li>Working knowledge of basic inspection equipment</li>
</ul>
 
Education and Experience
<ul>
<li>BSME or equivalent technical degree</li>
<li>1-5 years of experience</li>
</ul>

Copy of Design Engineer

<h3>Job Description</h3>

The Opportunity&nbsp;
Join our dynamic ETX Portfolio Management team as an&nbsp;IT Portfolio Consultant. In this pivotal role, you will&nbsp;help&nbsp;manage the end-to-end demand management process for incoming project requests,&nbsp;facilitate&nbsp;portfolio prioritization, and ensure the realization of business value through robust financial and performance management. You will be instrumental in driving process improvement,&nbsp;optimizing&nbsp;portfolio governance, and supporting the rollout of new&nbsp;portfolio management&nbsp;capabilities&nbsp;and processes&nbsp;across the technology organization.&nbsp;

The Team&nbsp;
You will collaborate with Delivery Leads, Resource Managers, Program and Project Managers, Scrum Experts, and Finance partners within the ETX delivery vertical. Our team is committed to continuous improvement, financial integrity, and effective governance, working together to deliver strategic technology solutions that support the organization’s business&nbsp;objectives.&nbsp;

The Impact&nbsp;
<ul>
<li>
Support&nbsp;the&nbsp;portfolio team’s&nbsp;demand intake process, including triage, discovery, and stakeholder engagement to ensure&nbsp;accurate&nbsp;and complete data capture.&nbsp;
</li>
</ul>
<ul>
<li>
Analyze rough order of magnitude (ROM) estimates, CBAs, project approval, and funding&nbsp;data quality&nbsp;to support informed decision-making.&nbsp;
</li>
</ul>
<ul>
<li>
Partner with ETX stakeholders to&nbsp;facilitate&nbsp;portfolio prioritization and&nbsp;maintain&nbsp;the prioritized project portfolio list with budgeted costs.&nbsp;
</li>
</ul>
<ul>
<li>
Oversee financial review processes, ensuring business case integrity and benefits realization.&nbsp;
</li>
</ul>
<ul>
<li>
Provide financial and data/demand capacity reporting to Portfolio Leads, both monthly and ad hoc.&nbsp;
</li>
</ul>
<ul>
<li>
Partner with SFBP to deliver financial insights and drive governance across ETX.&nbsp;
</li>
</ul>
<ul>
<li>
Govern data in source systems and create ETX-wide reporting.&nbsp;
</li>
</ul>
<ul>
<li>
Support organizational realignment and process optimization initiatives.&nbsp;
</li>
</ul>
<ul>
<li>
Roll out new capabilities to Delivery Leads and Project Managers.&nbsp;
</li>
</ul>

Key Qualifications&nbsp;
<ul>
<li>
Proven experience in IT portfolio management, demand/capacity management, and financial oversight.&nbsp;
</li>
</ul>
<ul>
<li>
Strong analytical skills with the ability to trend and analyze project and portfolio performance.&nbsp;
</li>
</ul>
<ul>
<li>
Demonstrated ability to&nbsp;help&nbsp;facilitate&nbsp;schedule/resource conflicts and forecast delivery risks.&nbsp;
</li>
</ul>
<ul>
<li>
Experience with Clarity&nbsp;PPM, including&nbsp;forecasting, resource management,&nbsp;and reporting.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Strong communication&nbsp;skills with the ability to influence and inform stakeholders at all levels.&nbsp;
</li>
</ul>
<ul>
<li>
Proficiency&nbsp;in Microsoft Excel and PowerPoint for financial modeling and executive reporting.&nbsp;
</li>
</ul>
<ul>
<li>
Experience with business intelligence tools such as Power BI and Tableau for data visualization and performance tracking.&nbsp;
</li>
</ul>

Minimum Qualifications&nbsp;
<ul>
<li>
Bachelor’s degree in Business, Computer Engineering, Economics, Finance, or Information Technology.&nbsp;
</li>
</ul>
<ul>
<li>
5+ years of experience in IT portfolio, program, or project management.&nbsp;
</li>
</ul>
<ul>
<li>
Experience with&nbsp;financial management, including budgeting, forecasting, and variance analysis.&nbsp;
</li>
</ul>
<ul>
<li>
Familiarity with any enterprise&nbsp;portfolio management tools (e.g.&nbsp;Clarity PPM).&nbsp;
</li>
</ul>

Ideal Qualifications&nbsp;
<ul>
<li>
Experience in process improvement methodologies (e.g., root-cause analysis, value-stream mapping).&nbsp;
</li>
</ul>
<ul>
<li>
Deep understanding of&nbsp;IT Portfolio&nbsp;management practices&nbsp;to support&nbsp;business operations and strategy.&nbsp;
</li>
</ul>
<ul>
<li>
Strong governance and data management skills.&nbsp;
</li>
</ul>
<ul>
<li>
Ability to independently manage a portfolio of projects with varying complexity.&nbsp;
</li>
</ul>
<ul>
<li>
Drive ongoing&nbsp;improvement&nbsp;for measurable results.&nbsp;
</li>
</ul>
<ul>
<li>
Advanced skills in Excel (e.g., pivot tables, formulas, macros), PowerPoint (e.g., executive storytelling), and BI tools (e.g., dashboard creation in Power BI/Tableau).&nbsp;
</li>
</ul>

What to Expect as Part of MassMutual and the Team
<ul>
<li>
Regular meetings with the ETX Portfolio Management team
</li>
<li>
Focused one-on-one meetings with your manager
</li>
<li>
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
</li>
<li>
Access to learning content on Degreed and other informational platforms
</li>
<li>
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
</li>
</ul>

#LI-BO1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

IT Portfolio Consultant

<h3>Job Description</h3>
Job DescriptionDescription:
Summary
The Front End Manager oversees the operations of the front end of the co-op to provide a positive shopping experience for our customers. They ensure that all systems and processes related to customer service are serving the needs of the member-owners and nonmember customers. This scope of work includes appropriate cash handling, scheduling cashiers, cash register operations, employee training, and overseeing customer service programs. A successful Customer Services Manager ensures a positive customer experience for all customers.
 
 
Status: Reports to General Manager, Supervises Supervisors and Cashiers
Pay Level V: $18-$22/hr 
Full Time: 32 - 40 hours/week
 
Requirements:
Customer Service
<ul>
<li>Greet customers, smiling and making eye contact. Assist customers with questions in a prompt, friendly, courteous manner, referring them to others when necessary. Communicate these policies and expectations to staff.</li>
<li>Assist other departments as appropriate to ensure the highest possible store operations and customer service. Communicate these policies and expectations to staff.</li>
<li>Handle unplanned situations calmly, smoothly, and in alignment with pre-established policies. Communicate these policies and expectations to staff.</li>
<li>Model exceptional customer service skills and communicate expectations to staff.</li>
<li>Provide staff with the tools required to ensure the highest level of service possible to our shoppers.</li>
<li>Provide product information and educational materials to customers and staff.</li>
<li>Work with the Leadership Team to establish customer service expectations and procedures and ensure staff is trained.</li>
</ul>
Front End
<ul>
<li>Ensure smooth operations of the Front End with the Front End Supervisors.</li>
<li>Set accuracy and labor goals for the department, review weekly, monthly, and quarterly reports, and plan corrective action as needed.</li>
<li>Hold regular Front End department and Supervisor meetings.</li>
<li>Develop and implement approved short and long-range department goals.</li>
<li>Maintain Front End logbook</li>
<li>Keep the front end and entryway of the store tidy and appealing.</li>
</ul>
Staff/Employee Support
<ul>
<li>Schedule Front End personnel, including coverage when people call out of work. </li>
<li>Review timecards for payroll to process.</li>
<li>Participate in hiring cashiers and perform reviews for their direct reports.</li>
<li>Trains cashiers on alcohol sales.</li>
<li>Oversees and directs tasks and projects for cashiers when there are no customers to check out to encourage productivity</li>
<li>Ensures accuracy and security of all cash handling.</li>
<li>Deal with shoplifters, disorderly customers, and medical emergencies following established procedures. </li>
<li>Ensure that store is opened and closed following established procedures.</li>
<li>Communicate with Supervisors regarding store status and projects.</li>
<li>Serve as backup cashier in busy periods, to cover breaks, and as needed to cover absences.</li>
<li>Provide excellent internal customer service to all staff members, maintaining an attitude of goodwill toward yourself and others.</li>
<li>Help to create a work environment that is cooperative, fun, productive, and safe and that focuses on solutions instead of problems.</li>
</ul>
Desired Skills
<ul>
<li>2 years of experience working in a retail environment</li>
<li>Well-developed, warm, friendly, and outgoing customer service skills</li>
<li>Able to solve problems independently and in collaboration with others</li>
<li>Excellent written and verbal communication skills</li>
</ul>

6,270 Technology Jobs