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<h3>Job Description</h3>
Job Description
About the job
Location: On-site — Cambridge, MA (Eastern Time / UTC -4) Start date: ASAP Languages: English (required)
We are hiring at Pragmatike to expand our team and drive the growth of our internal projects.
Our focus is on developing cutting-edge solutions in Cloud Computing, Blockchain, and Artificial Intelligence, while fostering a culture of collaboration and innovation. Joining us means being part of a passionate team where your ideas and skills directly contribute to shaping tomorrow's technologies.
If you're passionate about applied AI and enjoy solving real problems in a fast-paced environment, we’d love to meet you.
Responsabilities:
<ul>
<li>
Architect, develop, and maintain scalable and secure infrastructure systems.
</li>
<li>
Take ownership of the release lifecycle for Kubernetes-based components delivered to customers (e.g. Helm charts, CRDs, custom binaries, and agents).
</li>
<li>
Define and implement robust versioning strategies, upgrade processes, and rollback mechanisms for distributed Kubernetes deployments.
</li>
<li>
Automate and secure deployment workflows for both cloud-native and on-premise environments.
</li>
<li>
Establish secure methods for artifact delivery, including OCI-compliant registries, GitOps-driven pipelines, and private artifact repositories.
</li>
<li>
Collaborate with product engineering to define clear boundaries and interfaces between hosted and customer-deployed infrastructure.
</li>
<li>
Offer cross-cloud infrastructure support and strategy spanning AWS, GCP, and Azure. 
</li>
</ul>
Skills &amp; Qualifications:
<ul>
<li>
Minimum 5 years of experience in DevOps, infrastructure, or platform engineering.
</li>
<li>
Advanced knowledge of Kubernetes — including authoring Helm charts, CRDs, and managing custom controllers or operators.
</li>
<li>
Proven hands-on expertise with all three major cloud platforms: AWS, GCP, and Azure, with awareness of their specific behaviors and limitations.
</li>
<li>
Experience in building and maintaining software distribution models for customer-hosted or hybrid cloud environments.
</li>
<li>
Familiar with modern CI/CD tools and pipelines such as GitHub Actions, ArgoCD, or CircleCI.
</li>
<li>
Proficient in infrastructure-as-code and scripting, including tools like Terraform, Helm, and languages like Bash, Go, or Python.
</li>
<li>
Knowledge of secure image distribution and software supply chain tools such as Cosign, SBOMs, and SLSA is a strong advantage.
</li>
<li>
Strong communication skills with the ability to work across internal engineering teams and directly with customer DevOps teams. 
</li>
</ul>
Nice to Have:
<ul>
<li>
Experience delivering commercial-grade Kubernetes tooling or operators (e.g. Prometheus Operator, Datadog Agent).
</li>
<li>
Understanding of Kubernetes RBAC, multi-tenancy, and enterprise-grade deployment practices.
</li>
<li>
Familiarity with zero-downtime deployment techniques and service mesh technologies (e.g. Istio, Linkerd).
</li>
<li>
Security expertise in cloud-native and Kubernetes ecosystems.
</li>
</ul>
Why Join Us:
<ul>
<li>
Join an agile and ambitious team working at the frontier of AI and enterprise technology.
</li>
<li>
Contribute directly to critical infrastructure powering next-generation applications.
</li>
<li>
Thrive in a fast-paced, collaborative environment with a clear path to growth and leadership.
</li>
<li>
Enjoy a competitive compensation package with equity and benefits.
</li>
<li>
Access ongoing learning opportunities and exposure to cutting-edge technologies.
</li>
</ul>

Senior Infrastructure Engineer

<h3>Job Description</h3>
Job Description
About the job
Location: On-site — Cambridge, MA (Eastern Time / UTC -4) Start date: ASAP Languages: English (required)
We are hiring at Pragmatike to expand our team and drive the growth of our internal projects.
Our focus is on developing cutting-edge solutions in Cloud Computing, Blockchain, and Artificial Intelligence, while fostering a culture of collaboration and innovation. Joining us means being part of a passionate team where your ideas and skills directly contribute to shaping tomorrow's technologies.
If you're passionate about applied AI and enjoy solving real problems in a fast-paced environment, we’d love to meet you.
Responsabilities:
<ul>
<li>
Design, develop, and maintain scalable full-stack applications using TypeScript.
</li>
<li>
Collaborate closely with product, design, and engineering teams to deliver secure, high-performance solutions.
</li>
<li>
Diagnose and resolve technical issues to ensure system reliability and efficiency.
</li>
<li>
Contribute to code reviews, foster a strong engineering culture, and support continuous learning within the team.
</li>
</ul>
Required Qualifications:
<ul>
<li>
Proven experience in full-stack development with TypeScript, React (or similar frameworks), and Node.js.
</li>
<li>
Solid understanding of cloud infrastructure (AWS, Azure, or GCP), containerization technologies (Docker, Kubernetes), and database systems (both SQL and NoSQL).
</li>
<li>
Skilled in building secure, scalable APIs and optimizing system performance.
</li>
<li>
Strong problem-solving abilities and excellent collaboration and communication skills.
</li>
</ul>
Nice to Have:
<ul>
<li>
Background or interest in AI/ML technologies or experience working in AI-focused environments.
</li>
<li>
Familiarity with DevOps methodologies and infrastructure-as-code tools.
</li>
<li>
Previous experience in a dynamic startup or fast-paced environment.
</li>
</ul>
Why Join Us?
<ul>
<li>
Be part of a forward-thinking team working at the intersection of AI and enterprise technology.
</li>
<li>
Thrive in a collaborative, high-energy environment where your contributions have real impact.
</li>
<li>
Shape the future of our products and company direction from an early stage.
</li>
<li>
Enjoy a competitive salary, equity options, and a comprehensive benefits package.
</li>
<li>
Access to continuous learning, growth, and leadership opportunities.
</li>
</ul>

Senior Fullstack Javascript Engineer

<h3>Job Description</h3>
Job Description
This is an in-office position based in Nashua, NH, offering an excellent opportunity to advance your IT career. You’ll work alongside experienced professionals in a fast-paced, supportive environment where growth is both encouraged and achievable.
Position Overview
As a Tier 2 Help Desk Technician, you will be the first point of contact for clients seeking technical assistance. You’ll be responsible for diagnosing and resolving a wide range of IT issues, documenting your work, and delivering timely, effective support across various hardware and software environments. Strong communication skills and a willingness to learn are essential for success in this role.
Key Responsibilities
<ul>
<li>Provide technical support to clients via phone, email, and chat</li>
<li>Troubleshoot hardware, software, and network-related issues</li>
<li>Troubleshoot endpoint, infrastructure, and cloud environment security products</li>
<li>Troubleshoot Microsoft 365 managed environments</li>
<li>Document support requests, actions taken, and resolutions</li>
<li>Follow up to ensure client satisfaction and system functionality</li>
<li>Escalate unresolved issues to higher-level support as needed</li>
<li>Assist with hardware/software installations, repairs, updates, and deployments</li>
<li>Contribute to improving internal support processes and documentation</li>
<li>Manage multiple open cases simultaneously and prioritize effectively</li>
</ul>
Qualifications
<ul>
<li>Minimum 3 years of experience in an IT help desk or managed services environment providing Level 1 or 2 support</li>
<li>4-year IT-related degree or equivalent certifications (e.g., Microsoft 365, CompTIA, ISC2)</li>
<li>Expertise in deploying, managing, and troubleshooting Microsoft 365 services such as Exchange Online, SharePoint, Teams, OneDrive, Intune, Defender, and Entra</li>
<li>Familiarity with Active Directory and Entra Active Directory</li>
<li>Understanding of network protocols and troubleshooting connectivity issues; experience configuring, troubleshooting, and maintaining switches, routers, firewalls, and wireless access systems</li>
<li>Experience with Windows, iOS, Android, and macOS platforms, including system updates, troubleshooting, and software installation</li>
<li>Strong verbal and written communication skills</li>
<li>Proficiency in using ticketing systems to log, track, and resolve incidents and service requests</li>
<li>Customer-oriented, professional, and composed under pressure</li>
<li>Comfortable working in a collaborative, team-oriented environment</li>
<li>Flexibility to work shifts, including rotating weekends/on-call as needed</li>
</ul>
Benefits
<ul>
<li>Competitive salary based on experience</li>
<li>Health, dental, and vision insurance</li>
<li>401(k) with employer contributions and Health Savings Account (HSA)</li>
<li>Life and disability insurance</li>
<li>Paid time off and parental leave</li>
<li>Company-sponsored training and ongoing professional development</li>
<li>Access to the latest tools and technology</li>
<li>Clear path for career growth within a supportive work culture</li>
</ul>
Schedule
<ul>
<li>Full-time, Monday–Friday</li>
<li>8-hour day shift</li>
<li>Rotating on-call weekends</li>
</ul>
Interested candidates should be passionate about technology, committed to delivering excellent service, and eager to grow in a dynamic IT environment.
Company DescriptionNetlogic Computer Consulting is a trusted provider of high-quality IT services and solutions for a diverse client base. We pride ourselves on delivering responsive, expert-level support that enables our clients to operate efficiently and securely. As we continue to grow, we’re seeking motivated and technically inclined individuals to join our team 
<h3>Company Description</h3>
Netlogic Computer Consulting is a trusted provider of high-quality IT services and solutions for a diverse client base. We pride ourselves on delivering responsive, expert-level support that enables our clients to operate efficiently and securely. As we continue to grow, we’re seeking motivated and technically inclined individuals to join our team

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