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<h3>Job Description</h3>
The opportunity
Delaware North Sportservice is hiring part-time Concessions Supervisors to join our team at TD Garden in Boston, Massachusetts. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service.&nbsp;
If you thrive on excitement and want your workday to fly by, apply now to join the game day action.
Pay $20.00 - $24.00 / hour
Information on our comprehensive benefits package can be found at <a href="https://careers.delawarenorth.com/whatweoffer" target="_blank">https://careers.delawarenorth.com/whatweoffer</a>.
What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
<ul>
<li>Weekly pay</li>
<li>Employee assistance program&nbsp;</li>
<li>Training and development opportunities</li>
<li>Employee discounts</li>
<li>Flexible work schedules</li>
</ul>
What will you do?
<ul>
<li>Assign duties to scheduled team members and assist with training&nbsp;</li>
<li>Investigate and resolve complaints regarding food quality, service, or accommodations</li>
<li>Manage labor and profit loss</li>
<li>Ensure proper cash handling and tip record-keeping for the shift</li>
<li>Assist guests, stock shelves, count inventory, and perform cashier duties when necessary</li>
</ul>
More about you
<ul>
<li>Experience working in a restaurant required</li>
<li>Minimum of 2 years' of supervisory experience preferred</li>
<li>Must be able to implement rules and direct employees</li>
<li>A true desire to satisfy the needs of others in a fast-paced environment</li>
<li>No college degree required</li>
</ul>
Physical requirements
<ul>
<li>Constant standing, walking, bending, reaching, and repetitive motions&nbsp;</li>
<li>Ability to lift stock up to 50 pounds occasionally&nbsp;</li>
<li>May be required to work outdoors or in variable temperatures depending on the season&nbsp;</li>
</ul>
Shift details
Days Evenings Holidays M-F Weekends Events 
Who we are
Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
 Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. 
 $20.00 - $24.00 / hour

Concessions Supervisor, TD Garden

<h3>Job Description</h3>
Job Description
For the 2026 Season
Whitewater Raft Guide Job Description
Seeking guides with experience. This is an outdoor customer service position with an athletic element. Entry-level guides require no prior experience and will work on beginning-intermediate level trips. Advanced river guides should have prior class IV experience. Guides are responsible for their assigned guests and expected to maintain the highest standards for customer service, promote and maintain Zoar Outdoors' position as a leader in the outdoor industry, and promote a culture of safety. 
Other duties and expectations:
<ul>
<li>Guides must be at least 18 years of age prior to the first day of work</li>
<li>Eligible for work in the United States without our sponsorship</li>
<li>CPR/FA certification (we will be hosting a course during training)</li>
<li>Comply with all company policies and procedures listed in the employee manual, program manual, and preseason paperwork</li>
<li>Invite feedback as a vehicle to self-awareness and growth</li>
<li>Be a positive contributor to our company's culture and team atmosphere</li>
<li>Ability to keep a smile while working effectively in all weather conditions</li>
<li>A flexible "can do" attitude</li>
<li>Exercise sound judgment and professional behavior</li>
<li>Be playful, professional, and charismatic with a diverse group of guests</li>
<li>Punctuality and ready to work when you arrive</li>
<li>Deliver outstanding customer service</li>
<li>Seeing your work through to completion</li>
<li>Embrace our Core Values</li>
</ul>
Physical requirements include:
<ul>
<li>Carrying equipment over your head, while walking on uneven and rocky river banks. </li>
<li>Periods of prolonged sitting in a raft on a hypalon raft and being able to bend and rotate torso while in seated position. </li>
<li>Bending at the knees and waist to lift variable weight into your raft. </li>
<li>Comfortable swimming in moving current and river rapids(we will train you self raft rescue)</li>
</ul>
Benefits
This isn't just a job, it's part of a lifestyle that values culture, community, connection, and relationships. We celebrate this community with monthly staff get togethers, staff trips, and outings. Advocating for our programming is part of the job, and as a staff member, you'll have the opportunity to raft, zip, and kayak for no cost. In addition, we offer flexible scheduling, competitive pay, training stipends, discounts, pro-deals, photos for friends and family, and great co-workers.

Experienced Whitewater Raft Guide

<h3>Job Description</h3>
Job Description
Join Our Team as a House Attendant! 
About Us
The House Attendant keeps public areas sparkling, helps guests with a smile, sets up fun events, and supports the housekeeping team. This role needs detail-oriented folks who can handle physical tasks and provide top-notch service. 
 KEY SKILLS/RESPONSIBILITIES
<ul>
<li>Sanitation and Cleanliness: Ensure the highest levels of sanitation and cleanliness in all facilities and equipment. Spruce up lobbies, hallways, and restrooms. Make sure everything shines, from carpets to furniture. </li>
<li>Guest Service &amp; Communication: Be quick to respond to guest requests and deliver items with a friendly attitude. Exhibit great customer service skills. </li>
<li>Teamwork: Assist with setting up meeting rooms and events. </li>
<li>Safety and Compliance: Safeguard sensitive areas and handle lost-and-found items. Practicesafeworkhabitstoavoidpossibleinjuries.</li>
</ul>
 EDUCATION &amp; EXPERIENCE
<ul>
<li>HighSchooldiplomaorequivalent,and/orexperienceinahotelorrelatedfieldpreferred.</li>
<li>Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving). </li>
<li>Must work well in stressful, high pressure situations. </li>
</ul>
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
<ul>
<li>Now offering Daily Pay! Ask your Recruiter for more details</li>
<li>Medical, Dental, and Vision Coverage</li>
<li>Short-Term and Long-Term Disability Income</li>
<li>Term Life and AD&amp;D Insurance</li>
<li>Paid Time Off</li>
<li>Employee Assistance Program</li>
<li>401k Retirement Plan</li>
</ul>
PROPERTY INFORMATION: 
Welcome to Hotel Champlain Burlington, Curio Collection by Hilton. Unwind and explore Vermont from the ideal home base. Located where Lake Champlains natural beauty meets Burlingtons modern urban buzz. Discover a new neighborhood landmark that raises the bar in genuine and unexpected ways. A place where dreamers like you wake up every day to make their vision a realityand where theres always something new to excite you.
 Application deadline for Colorado positions:

Hotel Champlain Burlington, Curio Collection - House Attendant-Lobby

<h3>Job Description</h3>
Job Description
The Night Audit Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. This role specifically oversees the Front Office functions during the overnight hours. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.
QUALIFICATIONS:
<ul>
<li>At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.</li>
<li>Supervisory experience required.</li>
<li>Must be proficient in Windows operating systems, Company approved spreadsheets and word processing.</li>
<li>Must have a valid driver's license from the applicable state.</li>
<li>Must be able to convey information and ideas clearly.</li>
<li>Must be able to evaluate and select among alternative courses of action quickly and accurately.</li>
<li>Must work well in stressful, high pressure situations.</li>
<li>Must maintain composure and objectivity under pressure.</li>
<li>Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.</li>
<li>Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.</li>
<li>Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.</li>
<li>Must be able to work with and understand financial information and data, and basic arithmetic functions.</li>
</ul>
RESPONSIBILITIES:
<ul>
<li>Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through Reservations, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.</li>
<li>Motivate, coach, counsel and discipline all Guest Services personnel according to Aimbridge Hospitality S.O.P.'s.</li>
<li>Ensure compliance to brand and company training, using the steps to effective training according to Aimbridge Hospitality standards.</li>
<li>Prepare and conduct all Guest Services interviews and follow hiring procedures according to Aimbridge Hospitality S.O.P.'s.</li>
<li>Conduct all 90 day and annual Guest Service employee performance appraisals according to S.O.P.'s.</li>
<li>Develop employee morale and ensure training of Guest Services personnel.</li>
<li>Maximize room revenue and occupancy by reviewing status daily. Analyze rate efficiency, monitor credit report and maintain close observation of daily house count.</li>
<li>Attend all required Rooms Merchandizing meetings with all appropriate reports and documentation necessary to establish select sell guidelines and implement appropriate restrictions.</li>
<li>Supervise the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.</li>
<li>Participate in required M.O.D. program as scheduled.</li>
<li>Be responsible for developing a manager as assigned by the Corporate Office, including sign-off on all competencies and assist in his/her placement.</li>
<li>Ensure all end of the month report dates are met, i.e., Central Reservations, Market Segment, AAdvantage, Travel Agent check registers, etc.</li>
<li>Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis.</li>
<li>Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Present with Wage Progress Report to General Manager weekly.</li>
<li>Ensure that no-show revenue is maximized through consistent and accurate billing.</li>
<li>Maintain Aimbridge Hospitality S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting.</li>
<li>Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Aimbridge Hospitality S.O.P.'s.</li>
<li>Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.</li>
<li>Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc.</li>
<li>Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming.</li>
<li>Monitor proper operation of the P.B.X. console and ensure that employees maintain Aimbridge Hospitality S.O.P.'s in its use.</li>
<li>Monitor the process of taking reservations ensuring that Aimbridge Hospitality courtesy and up selling techniques are maintained.</li>
<li>Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality S.O.P.'s.</li>
<li>Ensure implementation of all Aimbridge Hospitality policies and house rules.</li>
<li>Understand hospitality terms.</li>
<li>Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department.</li>
<li>Coordinate all aspects of the ongoing implementation of the Aimbridge Hospitality philosophy of service.</li>
<li>Ensure correct and accurate cash handling at the Front Desk.</li>
<li>Attend monthly all-employee team meetings and any other functions required by management.</li>
<li>Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Aimbridge Hospitality standards.</li>
<li>Obtain all necessary information when taking room reservations.</li>
<li>Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.</li>
<li>Be aware of all rates, packages and promotions currently underway.</li>
<li>Follow and enforce all Aimbridge Hospitality hotel credit policies.</li>
<li>Process and handle guest laundry (property specific).</li>
<li>Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.</li>
<li>Maintain and monitor 'Lost and Found' procedures and policies according to Aimbridge Hospitality standards.</li>
<li>Establish and maintain key control system.</li>
<li>Ensure participation within department for monthly Aimbridge team meeting.</li>
<li>Focus the Guest Services Department on their role in contributing to the guest service scores.</li>
<li>Monitor all V.I.P.'s, special guests and requests.</li>
<li>Maintain required pars of all front office and stationary supplies.</li>
<li>Review daily Front Office work and activity reports generated by Night Audit.</li>
<li>Review Front Office log book and Guest Request log on a daily basis.</li>
<li>Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures.</li>
<li>Be familiar with all corporate sponsored programs such as airline mileage, Triple Upgrade, or V.I.P. programs, and the standards and procedures for each.</li>
<li>Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.</li>
<li>Conduct meetings according to Aimbridge Hospitality standards as required by management.</li>
<li>Other duties as required.</li>
</ul>
PROPERTY INFORMATION: 
Located in Bostons Seaport District, Westin Boston Waterfront features a vertical garden a natural feature that purifies the air. The Institute Of Contemporary Art, Boston Convention Exhibitors Center and Boston Children's Museum are all within walking distance of the property. Enjoy a restful night's sleep in the Boston Waterfront Westin's guestrooms, featuring a flat-screen TV, a coffee maker with Starbucks Coffee and a bathrobe. Start the day with a buffet breakfast at the on-site Sauciety restaurant.
 Application deadline for Colorado positions:

Westin Boston Seaport District - Night Audit Manager OEM

<h3>Job Description</h3>
Job Description
Position: Front Desk Assistant
Reports To: General Manager
Overview:
 
Dogs Rock! Vermont is a training and behavior center located in Essex Jct, VT. We believe that all dogs are awesome, and our mission is to help people build strong relationships with their dogs through positive reinforcement training. We strive to have the best standards of practice in everything that we do. We take a serious approach to canine behavior and follow Least Intrusive Minimally Aversive guidelines with all of our dogs- and their people too!
Our clients range from first time puppy owners to dog owners looking for special care, proper socialization and training. We are an ambitious team and aim to be an industry leader for dog training facilities. Our employees embrace and embody the mission of Dogs Rock! Vermont to strive for best practices in all aspects of the business and to legitimize the use of positive reinforcement in dog daycare and training.&nbsp;
The primary role of the Front Desk Assistant at Dogs Rock! Vermont is to make sure all of the clients have a positive experience with our company, scheduling all client appointments in a timely manner, and ensuring the completion of all front desk tasks before end of shift. The Front Desk Assistant should be able to work independently and follow protocols and procedures set forth by management, and adhere to company policies. The Front Desk Assistant serves a major role in distributing accurate and timely information to our client base. As a customer service facing position, the Front Desk Assistant should be familiar with customer policies and feel comfortable asserting them as needed.&nbsp;
The Front Desk Assistant will also oversee dog groups as needed as a secondary role within the company.&nbsp;
 
Company Values / Core Principles:
<ul>
<li>Compassion - for one another and the animals we care for</li>
<li>Teamwork - Working together to solve problems as they arise, and be proactive in planning ahead for daily operations</li>
<li>Ethical - Transparency in all we do with each other and our clients</li>
<li>Strive - Working towards setting the standard for best practices not only in our industry, but with the animals we work with</li>
</ul>
Responsibilities include:
Front Desk
<ul>
<li>Greeting and checking in clients as they come in for our daycare or day training</li>
<li>Building relationships with clients in person, over the phone, and through on-line communication</li>
<li>Maintaining an upbeat and compassionate attitude towards all clients</li>
<li>Answering phone calls, assisting clients with current and future booking reservations, and providing information about our services</li>
<li>Processing service requests and modifying reservations for daycare, day training, group classes, and private training</li>
<li>Taking payments through our computer system and cash register&nbsp;</li>
<li>Calling local vet offices to confirm vaccination records</li>
<li>Misc. light administrative projects and tasks given by management</li>
<li>Cleaning the front desk area, lobby, and retail area</li>
<li>Working with the facility managers to ensure that the overall flow of the front desk is consistent with our mission and goals</li>
</ul>
Dog Handling
<ul>
<li>Proactively managing dog play groups after our in-house training is completed</li>
<li>Adhering as closely as possible the daily schedule for the dogs, under guidance of the operations manager</li>
<li>Miscellaneous cleaning tasks &amp; duties</li>
<li>Record data about dogs and their behavior in internal documents and to management</li>
</ul>
Required:&nbsp;
 
<ul>
<li>Personable attitude with clients and their pets</li>
<li>Excellent customer service and time management skills</li>
<li>Organized and systematic</li>
<li>Works well under pressure</li>
<li>Excellent computer skills including basic knowledge of technology and problem solving hardware and software issues</li>
<li>Proficient in Google Drive, Google Docs, Google Sheets, Google Slides, and Gmail</li>
<li>Comfortable navigating cloud-based internal software systems</li>
<li>Excellent written and verbal communication skills for use with staff and clients</li>
<li>Enjoys being around many different types of dogs including a variety of breeds and behaviors</li>
<li>Dog Handling Skills (ability to take collars and harnesses on and off)</li>
<li>Knowledge of canine vaccinations and zoonotic diseases&nbsp;</li>
</ul>
 
Preferred:
<ul>
<li>1-2 years of professional experience working in dog daycare, veterinary office, shelter or training facility</li>
<li>1-2 years of experience in a customer service related field</li>
</ul>
 
Overall Division of Tasks: (Subject to change)
<ul>
<li>80% Front Desk/Customer Service</li>
<li>5% Dog Handler</li>
<li>15% Cleaning &amp; Organizing Tasks</li>
</ul>
Pay range: $13-$14.99/hour
Time: 36-40 hours per week
Benefits: accrued PTO and sick days
To Apply: Please submit a cover letter and resume in PDF format. No phone calls, please.

Front Desk Assistant at Dogs Rock! Vermont

<h3>Job Description</h3>
Job Description
Join Our Team as a Front Desk Supervisor 
About Us: 
As the Front Desk Supervisor, you will support our hotel in providing exceptional service to our guests. Your role will involve ensuring every guest feels welcomed and valued during their stay and lead a team to follow that same standard of service excellence. 
 KEY SKILLS/RESPONSIBILITIES
<ul>
<li>Guest Interaction: Greet guests with a friendly and helpful attitude, making sure check-ins and check-outs are smooth and pleasant experiences.Obtain all necessary information when taking reservations and monitor VIP and special guest requests. </li>
<li>Operational Oversight: Track logs and reports to ensure all processes are follwed. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. </li>
<li>Financial Responsibilities: tay informed about rates, packages, and promotions, and help maximize room revenue. </li>
<li>Team Leadership: Foster good communication and teamwork among staff members, assist in training new associates. </li>
<li>Problem Solving: Address guest concerns effectively and handle workplace issues efficiently and proactively. </li>
<li>Compliance and Standards: Lead by example and follow all standards and regulations to encourage safe and efficient hotel operations. </li>
<li>Technical Skills: Enter, track, and report information in the brand systems. </li>
</ul>
 EDUCATION &amp; EXPERIENCE
<ul>
<li>At least 2 to 3 years of progressive experience in a hotel or related field required. </li>
<li>High School diploma or equivalent required; college coursework in a related field helpful. </li>
<li>Previous supervisory experience preferred. </li>
<li>Must have a valid drivers license. </li>
<li>Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid. </li>
</ul>
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
<ul>
<li>Now offering Daily Pay! Ask your Recruiter for more details</li>
<li>Medical, Dental, and Vision Coverage</li>
<li>Short-Term and Long-Term Disability Income</li>
<li>Term Life and AD&amp;D Insurance</li>
<li>Paid Time Off</li>
<li>Employee Assistance Program</li>
<li>401k Retirement Plan</li>
</ul>
PROPERTY INFORMATION: 
Off I-93, our hotel is in the Cummings Park Business Center, next to local shopping and quick bites. We're 10 minutes from Woburn Anderson Transportation Center, which provides a rail link to downtown Boston reach the station via free shuttle, covering five miles. Enjoy free parking, our indoor pool, and fitness center.
 Application deadline for Colorado positions:

Hilton Boston Woburn - Front Desk Supervisor

<h3>Job Description</h3>
Job Description
Join Our Team as a Front Desk Agent! 
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine. 
KEY SKILLS/RESPONSIBILITIES
<ul>
<li>Customer Service Excellence:Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction. </li>
<li>Communication:Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members. </li>
<li>Problem-Solving:Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns. </li>
<li>Multitasking Ability:Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs. </li>
<li>Financial Skills:Work with and understand financial information, performing basic arithmetic functions as needed. </li>
</ul>
EDUCATION &amp; EXPERIENCE
<ul>
<li>High school diploma or equivalent; experience in a hotel or related field preferred. </li>
<li>Familiarity with hotel management software and Microsoft Office suite. </li>
</ul>
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
<ul>
<li>Now offering Daily Pay! Ask your Recruiter for more details</li>
<li>Medical, Dental, and Vision Coverage</li>
<li>Short-Term and Long-Term Disability Income</li>
<li>Term Life and AD&amp;D Insurance</li>
<li>Paid Time Off</li>
<li>Employee Assistance Program</li>
<li>401k Retirement Plan</li>
</ul>
PROPERTY INFORMATION: 
Make yourself at home at TownePlace Suites Boston Logan Airport/Chelsea. Our hotel in Chelsea MA offers everything you need for a productive extended stay, including free shuttle service to Logan Airport. Recharge in our pet friendly suites with large desks, plush Marriott bedding, and fully equipped kitchens. Start your day with your favorites from our free breakfast buffet and enjoy convenient dining at restaurants near our hotel like Rino's Place, New Saigon, and The Brown Jug. Get your workout in at our 24-hour fitness center and refreshing indoor pool. During your stay, enjoy easy access to top attractions like the Seaport District, Downtown Boston, and Freedom Trail with the subway station walking distance from our hotel. Our convenient location makes our hotel suites a great choice for your upcoming Chelsea group stay. No matter how long you're in town, make the most of it at TownePlace Suites Boston Logan Airport/Chelsea.
 Application deadline for Colorado positions:

Towneplace Suites Boston Logan Airport Chelsea - Front Desk Agent

<h3>Job Description</h3>
Job Description
Nicholson Plumbing in Hudson, MA is looking for one front desk agent to join our team. Our ideal candidate is attentive, ambitious, and hard-working.
Responsibilities
<ul>
<li>Greet and welcome guests in a friendly and professional manner</li>
<li>Answer and screen phone calls</li>
<li>Organize and schedule meetings as needed</li>
<li>Maintaining office cleanliness and organization of resources</li>
</ul>
 
Qualifications
<ul>
<li>Proven experience working as a front desk agent or similar position</li>
<li>Knowledge of spreadsheets and word processing documents</li>
<li>Excellent customer service skills and courteous phone manner</li>
<li>Time-management and organizational skills</li>
</ul>
We are looking forward to hearing from you.

Front Desk Agent at Nicholson Plumbing

<h3>Job Description</h3>
Job Description
Informacin disponible en espaol a continuacin.
The Room Service Server is responsible for taking and delivering customer's In-Room food and drink orders, serve food and beverages, prepare itemized checks, and accept payments providing the highest quality service while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation.
 El Mesero de Room Service es responsable de tomar y entregar ordenes de comidas y bebidas En-Cuarto, servir comidas y bebidas en cuarto, preparar cuenta y aceptar pago ; proveer el servicio de ms alta calidad posible a los huspedes y a los meseros mientras mantiene los niveles ms altos de limpieza y saneamiento durante las horas de operacin.
QUALIFICATIONS:
<ul>
<li>High School diploma or equivalent and/or experience in a hotel or a related field preferred.</li>
<li>Alcohol Awareness Certification (must comply with State regulations)</li>
<li>Food Handlers certification (must comply with State regulations)</li>
<li>Must be able to convey information and ideas clearly.</li>
<li>Must be able to evaluate and select among alternative courses of action quickly and accurately.</li>
<li>Must work well in stressful, high pressure situations.</li>
</ul>
<ul>
<li>Se prefiere diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado.</li>
<li>Certificacin para manejar alimentos y Certificacin para Servir alcohol (debe cumplir con requisitos del Estado)</li>
<li>Tiene que poder expresar claramente informacin e ideas.</li>
<li>Tiene que poder evaluar y seleccionar entre varias opciones alternativas rpida y acertadamente.</li>
<li>Tiene que poder trabajar bien bajo presin.</li>
<li>Tiene que poder bregar efectivamente con problemas en el trabajo, incluyendo el poder anticipar, evitar y resolver problemas cuando sea necesario.</li>
</ul>
JOB RESPONSIBILITIES:
<ul>
<li>Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.</li>
<li>Comply with certification requirements as applicable to position to include Alcohol Awareness, Food Handlers, Safety, etc.</li>
<li>Perform opening and closing side work according to Aimbridge Hospitality standards to ensure that guests are served promptly and efficiently.</li>
<li>Serve guests with all food and beverage requirements in a warm, friendly, courteous and professional manner.</li>
<li>Ensure that the room service area and Cafe wait station is kept clean and tidy.</li>
<li>Follow Aimbridge Hospitality's portion control and checking procedures precisely.</li>
<li>Be familiar with the operation of the P.O.S. system.</li>
<li>Carry out cashiering functions in closing checks and servicing the guest.</li>
<li>Follow all state liquor laws.</li>
<li>Maintain a warm, friendly demeanor at all times.</li>
<li>Ensure that all hallways are free from service debris and that all room service trays are brought back to the kitchen for breakdown and bussing.</li>
<li>Perform other tasks/jobs as assigned by the supervisor or manager.</li>
<li>Access to back of house areas of the hotel and sensitive information</li>
<li>Demonstrated ability to handle cash, prepare and deposit cash drops, secure and balance bank</li>
<li>Interact and occasionally have unsupervised contact with guests and/or colleagues</li>
<li>Access and control to sensitive areas in the hotel premises, including Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets </li>
<li>
 Maintain a high level of trust and responsibility
</li>
<li>
Represent the company with certain level of reputation and good character as well as exercise sound judgement
</li>
</ul>
<ul>
<li>Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes.</li>
<li>Cumplir con los requisitos de certificacin requeridos para la posicin incluyendo certificado para manejar alimentos , certificado para servir alcohol, seguridad, etc.</li>
<li>Llevar a cabo los deberes de abertura y cierre de acuerdo con las normas de Aimbridge Hospitaltiy para asegurar que los huspedes sean servidos pronta y eficientemente.</li>
<li>Servirle a los huspedes todas las bebidas y los alimentos pedidos de manera calurosa, simptica, corts y profesional.</li>
<li>Asegurar que el rea de room service y la estacin de los meseros del Caf se mantengan limpias y ntidas.</li>
<li>Seguir precisamente los procedimientos de Aimbridge Hospitality para el control de porciones y el procesado de cuentas / cheques.</li>
<li>Estar familiarizado con la operacin del Sistema Punto de Ventas (P.O.S.)</li>
<li>Llevar a cabo funciones de cajero para cerrar los cheques y servir al husped.</li>
<li>Observar todas las leyes estatales sobre las bebidas alcohlicas.</li>
<li>Mantener un comportamiento caluroso y simptico en todo momento.</li>
<li>Asegurar que los pasillos estn libres de escombros relacionados con el servicio y que todas las bandejas de room service sean regresadas a la cocina para ser desmontadas y limpiadas.</li>
<li>Llevar a cabo otra tarea segn asignada por el supervisor o gerente.</li>
</ul>
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
<ul>
<li>Now offering Daily Pay! Ask your Recruiter for more details</li>
<li>Medical, Dental, and Vision Coverage</li>
<li>Short-Term and Long-Term Disability Income</li>
<li>Term Life and AD&amp;D Insurance</li>
<li>Paid Time Off</li>
<li>Employee Assistance Program</li>
<li>401k Retirement Plan</li>
</ul>
PROPERTY INFORMATION: 
The Charles Hotel experience reflects the eclecticism that is Cambridge. An urban oasis, The Charles offers something for everyone who is visiting the Boston area. Guests can soak in their academic surrounding by attending a lecture at Harvard, relax with a stroll along the Charles River, explore downtown Boston or dine at some of the Boston and Cambridge area's finest restaurants, including The Charles' own Henrietta's Table. The Charles is an independent property, offering luxurious accommodations and all the comforts of home. Guest rooms combine New England dcor with the latest technology. 18,000 square feet of indoor and outdoor banquet space merge to offer an array of options for anyone's next event. Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.
 Application deadline for Colorado positions:

Charles Hotel In Harvard Square - Room Service Server

<h3>Job Description</h3>
Job Description
The Sales Manager is responsible for attainment of assigned goals tied to the overall performance of the hotel. The individual will be responsible for effectively soliciting and securing new accounts. The Sales Manager will work in conjunction with the Director of Sales to achieve the hotels revenue and market share goals for one or more properties. The focus of sales may vary based on the respective property the associate is assigned to (i.e. Leisure, Business Travel, Group, SMERF). Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.
QUALIFICATIONS:
<ul>
<li>High School diploma or equivalent required; previous Hotel Sales experience preferred.</li>
<li>Must have a valid drivers license for the applicable state.</li>
<li>Must possess developed verbal and written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients.</li>
<li>Experience with professional selling skills desired: opening, probing, supporting, closing</li>
<li>Must be proficient in general computer knowledge especially Microsoft Office products</li>
<li>Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills</li>
</ul>
RESPONSIBILITIES:
<ul>
<li>Effectively attain assigned sales and revenue goals, as well as solicitation call goals. </li>
<li>Proactively conduct solicitation calls, conduct sales tours, and entertain clients specific to Leisure, SMERF, Business Travel (BT) and/or Groups, as applicable by property. </li>
<li>Grow existing relationships with assigned accounts specific to Leisure, SMERF, Business Travel (BT), and/or Groups, as applicable by property. </li>
<li>Monitor and evaluate trends within your market segment.</li>
<li>Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.</li>
<li>Adheres to Aimbridge Hospitalitys established regulations, company standards, sales standards and sales metrics related.</li>
<li>Develop a full working knowledge of the operations and policies of the hotel and applicable departments.</li>
<li>Maintain strong visibility in local community and industry organizations, as applicable.</li>
<li>May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes, etc.</li>
<li>Attend daily/weekly/monthly meetings and any other functions required by management.</li>
<li>Perform any other duties as requested by the General Manager or Director of Sales.</li>
<li>
Access to back of house areas of the hotel and sensitive information
</li>
<li>
Interact and occasionally have unsupervised contact with guests and/or colleagues
</li>
<li>
Access and control to sensitive areas in the hotel premises, including the Hotel Safe, Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets
</li>
<li>
Drive safely on behalf of the company for business reasons
</li>
<li>
Maintain a high level of trust and responsibility
</li>
<li>
Represent the company with certain level of reputation and good character as well as exercise sound judgement
</li>
</ul>
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
<ul>
<li>Now offering Daily Pay! Ask your Recruiter for more details</li>
<li>Medical, Dental, and Vision Coverage</li>
<li>Short-Term and Long-Term Disability Income</li>
<li>Term Life and AD&amp;D Insurance</li>
<li>Paid Time Off</li>
<li>Employee Assistance Program</li>
<li>401k Retirement Plan</li>
</ul>
PROPERTY INFORMATION: 
Our Hyatt House Boston/Burlington hotel is contemporary styled with the comforts of home and office. With its residential feel, boasting one and two-bedroom suites featuring a full kitchen, our extended stay hotel is a place to live, not just stay. Located 20 minutes from Boston, our hotel offers easy access to local businesses, shopping, dining and attractions, including Wayside Mall and a short drive to historic Cambridge, Lexington, and Concord. Guests can enjoy our all-day dining featuring free breakfast, free Wi-Fi, heated outdoor seasonal pool with hot tub, patio with grills, fitness center, and shuttle service (4mi radius).
 Application deadline for Colorado positions:

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