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<h3>Job Description</h3>
Job DescriptionWe are looking for enthusiastic customer service oriented people, with a passion for fitness, to add to our front desk team. We pride ourselves on the legendary service we provide to our members and guests, and our front desk associates play an integral role in creating the first impression of who we are to anyone walking through our doors. All applicants MUST be available for a flexible schedule of 30-40 hours per week (Opening shifts, mid-day shifts, and closing shifts) Monday through Friday as well as weekends when needed. Job Duties: 
<ul>
<li>Greet members with a smile and positive attitude</li>
<li>Adhere to all First Fitness Management policies and procedures including, but not limited to timeliness, codes of conduct, uniforms and timekeeping</li>
<li>Efficiently check in and handle routine member service tasks using the club systems such as (but not limited to) updating credit cards and member billing information</li>
<li>Navigate basic questions about membership, services and billing inquiries.</li>
<li>Provide a clean and organized front desk</li>
<li>Become proficient in the use of our Datatrak membership database and any other computer program required to meet the business needs of the customer</li>
<li>Provide high levels of customer service and attentiveness to member needs</li>
<li>Be responsive to member feedback and complaints and escalating issues to club management team as necessary</li>
<li>Perform point of sale transactions</li>
<li>Effectively communicating new promotions and services at point of contact, so that the member gets the most out of their gym membership</li>
</ul>
Skills, Experience &amp; Education: 
<ul>
<li>1-2 years prior customer service experience in a member-facing role.</li>
<li>Team player who approaches challenges in a creative and positive manner.</li>
<li>Excellent communicator- good listening and oral skills</li>
<li>Ability to execute multiple tasks at once</li>
<li>Experience working with computer systems and navigating through work screens.</li>
<li>Physical demands include ability to walk through all areas of clubs, climbing stairs (where applicable), standing behind the front desk, and bending and lifting (e.g., picking up towels, restacking of weights, moving of equipment as necessary).</li>
<li>AED/CPR Certified (preferred).</li>
</ul>
Job Type: Full-time Pay: Hourly rate Benefits: 
<ul>
<li>Benefits available</li>
<li>Free health club membership</li>
<li>Discount on club services</li>
</ul>
Schedule: 
<ul>
<li>Monday to Friday</li>
<li>Weekend availability as needed</li>
</ul>
Experience: 
<ul>
<li>Customer Service: 1 year (Preferred)</li>
</ul>
Work Location: 
<ul>
<li>One location</li>
</ul>
Work Remotely: 
<ul>
<li>No</li>
</ul>

Front Desk Customer Service Representative (Full Time, 30-40 Hours Per Week)

<h3>Job Description</h3>
Job Description
 At OCB, we believe that exceptional patient care starts at the front desk—and so does leadership. As the Front Desk Lead, you’ll be the face of our values: Outstanding Patient Care, Unity, Ethics &amp; Integrity, Fairness, Operational Excellence, and Fiscal Responsibility. In this pivotal role, you'll do more than supervise—you’ll inspire, problem-solve, and set the tone for a welcoming and efficient experience for every patient who walks through our doors.
Key Responsibilities:
<ul>
<li>
Lead the Front Line: Supervise all front desk and concierge staff, ensuring seamless operations from patient check-in to check-out, insurance updates, and appointment scheduling.
</li>
<li>
Daily Oversight: Coordinate staff schedules and lunch breaks to align with patient volume and clinic flow, maintaining smooth day-to-day operations.
</li>
<li>
Team Development: Mentor and support front desk team members through hands-on training and ongoing skill development, ensuring consistency and excellence in service.
</li>
<li>
Communicate and Collaborate: Act as the main liaison between front desk staff and management, promptly addressing workflow challenges or patient service concerns.
</li>
<li>
Operational Precision: Guide staff through complex tasks like verifying insurance, estimating patient responsibility, and reviewing appointment schedules (DARS) to ensure accuracy and compliance.
</li>
<li>
Promote Excellence: Cultivate a high-performance, patient-focused team environment rooted in respect, communication, and accountability.
</li>
<li>
Support and Strategize: Partner with the Revenue Cycle Supervisor and Regional Business Manager to align front desk performance with organizational goals. Participate in staff evaluations and improvement plans.
</li>
<li>
Proactively Problem Solve: Address issues before they escalate, ensuring a positive and seamless experience for both patients and staff.
</li>
<li>
Facility Oversight: Assist with the upkeep of front desk supplies and general organization, maintaining a professional and welcoming environment.
</li>
<li>
Stay Informed: Attend all required training sessions, department meetings, and workshops to stay current with OCB policies and best practices.
</li>
<li>
Be a Role Model: Lead by example with integrity, initiative, and a commitment to excellence.
</li>
</ul>
Qualifications:
<ul>
<li>
Experience:
<ul>
<li>
2–3 years of medical front office experience (required)
</li>
<li>
2–3 years of supervisory or training experience (preferred)
</li>
</ul>
</li>
<li>
Education:
<ul>
<li>
High school diploma or equivalent (required)
</li>
<li>
Associate’s or bachelor’s degree (preferred)
</li>
</ul>
</li>
<li>
Technical Skills:
<ul>
<li>
Knowledge of insurance and billing practices and systems
</li>
<li>
Experience with EMRs (Epic preferred) and other office software
</li>
</ul>
</li>
<li>
Core Competencies:
<ul>
<li>
Ability to multitask and thrive in a fast-paced environment
</li>
<li>
Outstanding leadership, communication, and customer service skills
</li>
</ul>
</li>
</ul>
Join OCB and lead from the front—where patient care begins. To learn more about OCB, please checkout our website: <a href="http://www.eyeboston.com" target="_blank">www.eyeboston.com</a>
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Y1atZG8Hxc

Medical Front Desk Lead

<h3>Job Description</h3>
Job Description
Guest Experience Team Member
Lark Hotels is seeking an addition to our crew at our location in Stowe, VT, Field Guide Lodge.
 
Team Members are responsible for the critical first impression our guests have of our properties. Team Members demonstrate exceptional hospitality in an attentive, friendly, and efficient manner, going above and beyond to ensure that guest experiences will be worth remembering.
 
The key service roles begin with greeting guests and end with delivering a departure experience that makes a guest want to be a return customer. We strive to set our standard beyond 'above and beyond' where the guest feels they're a home away from home!
 
This position requires an outgoing, enthusiastic personality, strong attention to detail, and the ability to work without constant direct supervision. Do you have a passion for service and love to put a smile on people’s faces? If so, start your application today!
 
<ul>
<li>We are currently looking for 2 or more Team Members (Full Time or Part Time)</li>
<li>Potential to grow in an intimate, boutique environment</li>
<li>Flexible rates for stays at other properties after 60 days</li>
<li>Discounted rooms for Friends and Family, and the ability to travel to other properties to support during peak seasons</li>
</ul>
 
Pay is $18 - $20 hourly, depending on skill level
Compensation:
$18 - $20 hourly
Responsibilities:
<ul>
<li>An individual with a strong background in F&amp;B who is passionate about breakfast and starting the day off on the right foot, or someone who is a Night Owl and enjoys working in a fast-paced environment with live music and an F&amp;B focus</li>
<li>Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide the correct keys and room numbers, and inform them of policies</li>
<li>Develop personal connections with guests and teammates and grow as an individual</li>
<li>Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, rewards programs, and special requests</li>
<li>Must be able to lift 50 lbs and be comfortable on their feet, walking on property is a perk in itself</li>
<li>General bookkeeping: Ensure all hotel guest account information is accurate and up-to-date, and assist in continuing the guest experience through local and state knowledge</li>
<li>Feel confident handling customer complaints as needed, and develop interpersonal skills with team members</li>
<li>Room to move up with a fast-growing boutique management company, with the potential to travel through the company to assist other properties</li>
<li>Knowledge of the Lark brand and the properties in our portfolio</li>
<li>Work with the housekeeping staff to ensure rooms are ready for new guests</li>
</ul>
Qualifications:
<ul>
<li>Comfortable taking telephone calls, responding to emails, and mitigating stressful situations</li>
<li>High school diploma, GED, or equivalent</li>
<li>2+ years of hotel industry experience or related job preferred</li>
<li>A food and beverage background is a huge plus... we love to see versatile employees</li>
<li>Someone dedicated to being part of a team for the foreseeable future</li>
<li>Eager to learn and grow, with computers and data analysis, as well as develop professional skill sets</li>
<li>A self-starter... someone who identifies tasks and executes them promptly and professionally</li>
<li>Must be dedicated to making magical memories and experiences for all guests!</li>
<li>Exhibits working knowledge of Microsoft Office and reservation management systems</li>
<li>Working knowledge of Hotel POS such as Lightspeed and Clock PMS+</li>
<li>Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills</li>
</ul>
About Company 
Ski, bike, hike, shop, or just enjoy the beautiful Green Mountain scenery while staying at our Stowe, Vermont hotel. Field Guide Lodge is an unexpected and delightful starting point for exploring Stowe in any season. Centrally located in the heart of downtown Stowe and a short drive from Mount Mansfield, Field Guide's rooms and suites in the Lodge and Trail House offer year-round accommodations perfect for an intimate escape, a friends’ weekend, or a family get-together.

Guest Service Team Member

<h3>Job Description</h3>
Job DescriptionMake waves and pave the way for your career. At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building careers of our team members. We believe that the hard work and dedication of our team members help create skills that will last a lifetime. We take time to develop both personal and professional skills that prepare team members for their future careers. Perks and Benefits: 
<ul>
<li>Paid on-the-job training</li>
<li>Flexible scheduling</li>
<li>Culture driven company</li>
<li>Employee recognition programs</li>
</ul>
Primary Responsibilities: 
<ul>
<li>Provide WOW! Customer Service to our members</li>
<li>Assist with class scheduling and billing</li>
<li>Work in a sales capacity to sell new memberships</li>
</ul>
Job Qualifications and Skills 
<ul>
<li>Ability to work with children</li>
<li>Excellent communication and organizational skills</li>
<li>High energy</li>
<li>Strong work ethic</li>
<li>Must pass background examinations prior to training</li>
</ul>
About Goldfish Swim School: Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too! If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us. Goldfish Swim School is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see <a href="http://www.goldfishswimschool.com" target="_blank">http://www.goldfishswimschool.com</a>. NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School is an Equal Opportunity Employer.

Front Desk Representative

<h3>Job Description</h3>
Job DescriptionPlanet Fitness is hiring! We are looking for friendly, professional, and highly motivated team players to our amazing team. Benefits Include: Free Membership! All our employees enjoy a complimentary black card membership with access to all 2,000 of our locations nationwide. Flexible Scheduling Paid training Job advancement opportunities A fun, laidback place to work! Job Summary: Members of our front desk staffwill be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities 
<ul>
<li>Greet members, prospective members and guests, providing exceptional customer service.</li>
<li>Handle all front desk related duties</li>
<li>Facilitate needed updates to members accounts.</li>
<li>Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager, Manager or Lead Manager as needed.</li>
<li>Assist in maintaining the neatness and cleanliness of the club.</li>
</ul>
Qualifications/Requirements: 
<ul>
<li>Pursuant to this franchise's Covid-19 protocols, individuals must be fully vaccinated and boosted upon commencing employment. If individuals are not eligible to be boosted at commencement of employment, they are required to get boosted when eligible to retain employment.</li>
<li>Customer service background preferred.</li>
<li>Basic computer proficiency.</li>
<li>Punctuality and reliability are a must.</li>
<li>Demonstrate diplomacy in all interactions while using appropriate behavior and language.</li>
<li>Must be 18 years of age or older.</li>
</ul>
Physical Demands: 
<ul>
<li>Continual standing and walking during shift.</li>
<li>Continual talking in person or on the phone during shift.</li>
<li>Must be able to occasionally lift up to 50 lbs.</li>
<li>Will occasionally encounter cleaning chemicals on shift.</li>
</ul>

Gym Front Desk Associate

<h3>Job Description</h3>
Job Description
Cape Cod Orthopaedic and Sports Medicine PC (CCOSM) is a privately owned growing practice with locations in Hyannis, Falmouth and Sandwich Massachusetts. Our mission is to excel in all aspects of orthopedic, physical therapy and occupational health treatment, to ethically and professionally serve our patients and to promote lasting recovery and health. We respect the dignity and diversity of all individuals and maintain a commitment to honesty, integrity, and unquestionable ethics in our interactions with patients, their families, our employees, other professionals and members of the community. We endeavor to establish and maintain a safe, accessible and aesthetically pleasing environment of care that enhances the dignity of individuals and ensures the safety of patients, staff and visitors. 
While a candidate's experience is great we are actually more interested if the applicant will work well in our organization. We seek caring, motivated, and compassionate associates. There is a wealth of experience here and if you think you will be a good fit and are willing to learn, we would love to hear from you. 
Job Responsibilities: 
The Physical Therapy Patient Services Representative is responsible for checking patients in/out and obtaining medical information through telephone or face-to-face contact. Excellent listening and communication skills are essential to this position. Previous medical terminology/background is preferred. Other duties as assigned. Travel may be required as we have multiple locations.
Benefits:
BCBS Heath Insurance
Dental Insurance
Vision Insurance
Short and Long Term Disability Insurance
Flexible Spending Account
Life/AD&amp;D Insurance
401(k) and Profit Sharing
Vacation Time
Sick Time
10 Paid Holidays per year

Front Desk Representative - Physical Therapy

<h3>Job Description</h3>
Job DescriptionSalary: 18-24 
We're Growing (Again!) Join Our Incredible Team!
 
Are you looking for a career where you feel valued, supported, and excited to come to work each day? Do you thrive in a fun, fast-paced environment where teamwork and laughter are just as important as professionalism and excellence? If so, wed love to meet you!
 
We are one of the closest-knit teams in the statewe support each other, push each other to grow, and always make time for out-of-office adventures like go-kart racing, axe throwing, and mini golf. Our team is dedicated to providing outstanding patient care in a brand-new, state-of-the-art facility, and we are looking for a Full-Time Receptionist to join us!
 
The ideal candidate is friendly, organized, and an exceptional communicator who understands the important connection between oral health and overall well-being. Dental experience is a plus, but if you have a positive attitude, a willingness to learn, and a passion for helping people, were excited to train you!
 
What Youll Do Each Day:
<ul>
<li>Welcome patients and visitors with warmth, enthusiasm, and professionalism.</li>
<li>Ensure every patients check-in and check-out process is smooth and seamless.</li>
<li>Maintain a tidy, organized, and fully stocked front desk and reception area.</li>
<li>Process prescriptions promptly and ensure all necessary paperwork is completed.</li>
<li>Participate in our daily morning Huddle to stay informed and prepared.</li>
<li>Scan referrals into patient charts and communicate with our Treatment Coordinator.</li>
</ul>
Financial Responsibilities:
<ul>
<li>Clearly explain financial obligations to patients and help them navigate their accounts.</li>
<li>Ensure any unexpected charges are settled before a patient leaves the office.</li>
<li>Help patients understand their future financial responsibilities before booking appointments.</li>
<li>Apply deposits to accounts as needed.</li>
</ul>
Support &amp; Teamwork:
<ul>
<li>Assist the hygiene coordinator with patient communication via NexHealth and email.</li>
<li>Identify patients with outstanding balances and strategize with the team during Huddle.</li>
<li>Build strong relationships with patients to create a welcoming and trusting environment.</li>
<li>Step in to support team members and help out in other areas when needed.</li>
<li>Honor commitments to your teammates and contribute to our positive office culture.</li>
</ul>
 
 This position is for our Amherst location only.
 
 
If youre looking for a place where your work makes a difference, where youll feel appreciated and have fun, and where youll grow both personally and professionallythis is it!
We cant wait to meet you! Apply today!
 
**Please note that this posting is for our Amherst location only**

Front Desk Coordinator

<h3>Job Description</h3>
Job DescriptionJoin the future of dentistry, led by dentists
At Dental365, we're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. Since our inception in 2014, we've touched the lives of hundreds of thousands of patients and have emerged as a leading and distinguished dental organization, led by dentists. If you're a motivated change-maker looking to build a lifelong career in dentistry – now is the time to take part in our journey. 
Our Front Desk Coordinators are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care. 
OUR PRACTICE:
Bass River Dental 249 Station Ave, South Yarmouth, MA 02664
HIRING SCHEDULE:
<ul>
<li>Monday: 8:00am - 5:00pm</li>
<li>Tuesday: 8:00am - 5:00pm</li>
<li>Wednesday: 8:00am - 5:00pm</li>
<li>Thursday: 8:00am - 5:00pm</li>
<li>Friday: 8:00am - 1:00pm</li>
</ul>
RESPONSIBILITIES:
<ul>
<li>Warmly greet and welcome patients with a high level of concierge care.</li>
<li>Answering phones promptly and responding to messages.</li>
<li>Managing schedules - input and confirm patient appointments.</li>
<li>Entering in new patient records and updating ledgers with precision (Denticon).</li>
<li>Collect co-payments and verify insurance eligibility (PPO/FFS).</li>
<li>Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.</li>
<li>Assist with various office duties as directed by the Practice Manager.</li>
</ul>
QUALIFICATIONS:
<ul>
<li>Prior dental experience is required.</li>
<li>A resume showcasing a consistent and stable employment history. </li>
<li>Exceptional organizational skills to manage multiple tasks efficiently. </li>
<li>Flexibility to adapt to varying schedules as required. </li>
<li>Strong interpersonal communication skills. </li>
</ul>
OUR BENEFITS:
<ul>
<li>Generous Compensation: We invest in the best and are competitive in our salary offers. </li>
<li>Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being. </li>
<li>401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan up to 6%. </li>
<li>Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care. </li>
<li>Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family. </li>
<li>Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams. </li>
</ul>
*All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well.
Salary Range: $20-25/HR
Step into a new era with Dental365
A modern practice environment designed for superior care and comfort. We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental practice. We've thought through every step in the patient's experience to perfect our communication and care so that each visit is an eagerly anticipated event. 
We're a team that supports your success. Emphasizing health over sales, we cultivate a warm, supportive culture without the pressure of production quotas. Those motivated for growth in their career are encouraged and supported to reach their full potential. 
Dental365 celebrates diversity. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression in terms of all conditions of employment. Our diversity is one of our greatest strengths, and as an Equal Opportunity Employer, we are proud to promote a work environment where all differences are respected. 
Salary Range$20—$25 USD

<h3>Job Description</h3>
Job Description 
Headquartered in Chicago, IL, Puttshack USA opened its first location in 2021 as an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.
Position Summary: 
Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Game Ambassador position is responsible for greeting guests with a warm welcome on the courses, checking in reservations, and guiding the guest safely throughout the course for an exciting Puttshack game experience. The Game Ambassador is the champion of our technology infused mini-golf game and is responsible for explaining the rules of the game, answering any questions, and troubleshooting any issues throughout the guests’ gaming experience.
Schedule/Hours: 
Our venues are open 7 days/week, typically from 11am-1am with some variations. While we will do our best to accommodate scheduling preferences, they may not always be guaranteed, and we value flexibility. All positions within our venue are variable schedules, meaning a typical schedule may be anywhere between 15 and 30 hours on a weekly basis depending on business needs and individual availability.
Position Responsibilities may include, but not limited to: 
<ul>
<li>Bring your 'A' Game each and every day</li>
<li>Assist with general cleanliness of the kiosks, game courses, and guest services area</li>
<li>Assist guests with checking in their game play, answering questions, and guiding them throughout the course</li>
<li>Ensure all courses, golf balls, and other equipment are in proper working order</li>
<li>Troubleshoot small issues on the course and escalate any problems to Management</li>
<li>Maintain a pace sufficient to keep up with different levels of guest visits</li>
<li>Comply with all safety and sanitation guidelines and procedures</li>
<li>Take direction and be a team player</li>
<li>Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate Handbook</li>
<li>Other projects or duties as assigned, including but not limited to side-work, opening, and closing duties.</li>
</ul>
Required Skills and Experience: 
<ul>
<li>Must be 18+ years of age to apply</li>
<li>Prior experience in hospitality, customer service, or related field</li>
<li>Passion for games and technology</li>
<li>High standards of guest service</li>
<li>Good communication skills and ability to problem solve</li>
<li>Friendly and upbeat demeanor when interacting with guests and team members</li>
<li>Safely and effectively communicate in order to perform and follow job requirements</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to stand and walk for an entire shift and move safely through all areas of the venue, which may include stairs, uneven or slick surfaces</li>
<li>Ability to move and lift up to 10 pounds frequently, and occasionally move and lift up to 30 pounds.</li>
<li>Work in confined, crowded space with high noise levels and various temperature levels</li>
</ul>
We have a guest service mindset and treat our associates the same way, offering our eligible full-time associates:
<ul>
<li>Competitive pay</li>
<li>Health/dental/vision coverage</li>
<li>401(k) matching</li>
<li>Life Insurance</li>
<li>PTO</li>
<li>Associate discounts - FREE mini golf and 50% off meals</li>
</ul>
Benefits eligibility and offerings may vary by location or position. Some of the above benefits are immediately available to our part-time or variable time associates, whereas others become available after completing initial employment periods. Please consult with the hiring team for more details.
At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions.

Game Support / Guest Experience Team

<h3>Job Description</h3>
Job Description
PART-TIME AND FULL-TIME | SEASONAL&nbsp; This is where we’re supposed to give you a quick introduction about working at Jay Peak. Except there’s nothing quick about what your experiences will be or what our expectations are. In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to have fun. In return, we will pay you fairly, let you know (and more importantly make you feel) that you are valued, and, if you’re so inclined, work with you to help create a career. Still interested? Keep reading.
The Front Desk Agent position is responsible for greeting guests upon arrival to access their file on the computer, check guests into either hotel rooms or condominiums in a pleasant, positive way to ensure that their experience at Jay Peak is a positive one. Answer phones, assist guests with resort amenities and assist/resolve guest issues.&nbsp;
ESSENTIAL DUTIES &amp; RESPONSIBILITIES (include the following, other duties may be assigned)
<ul>
<li>Welcomes guests on arrival and checks them in, accessing their reservation on the computer and advises the balance due for their stay, doing a credit card imprint or accepting cash.</li>
<li>Gives appropriate key to guests for the assigned room/condo.</li>
<li>Using an area map, indicates the location of the unit that the guest is checking into and explains how to get to room/unit.</li>
<li>Issues ski tickets during winter season to persons with packages that include skiing/riding.</li>
<li>Issues water park vouchers for one-night stay, water park wrist bands for multiple nights with packages that include Pump House.</li>
<li>Issues golf vouchers during the summer to persons with packages that include golf.</li>
<li>Orients the guest, explaining where the different service areas are located, such as Customer Service, Rental and Repair, Ski School, Pump House, Clips &amp; Reels, Tram, Cafeterias or Restaurants.</li>
<li>When required, explain how to get to retail outlets in the area, hospital, points of interest, event locations, etc.</li>
<li>Makes dining room reservations when required.</li>
<li>Must be well groomed and professional in appearance, wearing uniform items provided.</li>
<li>Troubleshoots problems that may arise for the guest and if necessary, consults with supervisor to resolve more difficult issues.</li>
<li>Works closely with security persons to assist guests who may have road, car or location of unit problems, that security can assist with.</li>
<li>Must be helpful and amiable toward the guest at all times.&nbsp; When difficulties arise you should consult a supervisor/manager for advice on how to handle.</li>
</ul>
WHY WORK AT JAY PEAK?
We’re a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We’re rewarded fairly for our collective efforts and encouraged to pursue individual goals. We’re a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history &amp; what has come before it, and its employees whose energy and spirit are its foundation. It’s not for everyone but we’re not looking for everyone-we’re looking for you.
IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU’LL GET
<ul>
<li>Wage: $17.17 per hour</li>
<li>Paid Sick Time</li>
<li>401k program eligibility with employer match after a year of employment with 1,000 hours of service</li>
<li>FREE or deeply discounted season passes for you and your dependents</li>
<li>Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)</li>
<li>Seasonal employee parties</li>
<li>Regular free employee breakfasts/lunches, family events, and parties</li>
<li>For a full listing of employee perks both on and off-property, click here</li>
</ul>
Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands/requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at 802-327-2183 or <a href="mailto:hr@jaypeakresort.com" target="_blank">hr@jaypeakresort.com</a>.
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