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<h3>Job Description</h3>
Job Description
Floater/On-call Front Desk Concierge Job Description.
We are seeking energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rises.
Floater Responsibilities:
<ul>
<li>Support staffing requirements during shortages due to vacations, call-offs, holidays etc</li>
<li>Assist in start-ups and new accounts</li>
<li>Work special last-minute assignments</li>
<li>Expect to work on weekends and holidays</li>
</ul>
Position Requirements
<ul>
<li>Outstanding schedule flexibility</li>
<li>Weekend and Holiday availability</li>
<li>Excellent verbal and written communication skills</li>
<li>Excellent problem-solving skills</li>
<li>Takes pride and ownership in the position and property</li>
<li>Reliable transportation</li>
<li>Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner</li>
<li>Have at least two year of hospitality experience</li>
<li>Possess amazing interpersonal skills and exceptional guest service abilities</li>
<li>Be organized, proactive, productive and self-motivated showing a positive attitude</li>
<li>Maintain a neat and professionally well-groomed appearance</li>
<li>Think clearly, quickly and efficiently and make concise decisions even under pressure</li>
</ul>
Main Responsibilities
<ul>
<li>Greet and direct residents and visitors with a pleasant attitude</li>
<li>Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations</li>
<li>Cultivate and retain cohesive relationships with residents, vendors and contractors</li>
<li>Professional telephone etiquette and message delivery</li>
<li>Accurately log guest packages, ensure timely delivery and perform package inventory audits</li>
<li>Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security</li>
<li>Assist in the scheduling and completion of all amenities’ requests including local transportation, residents’ move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc.</li>
<li>Ability to maintain confidentiality</li>
<li>Walk the premises to ensure the highest standards are being met</li>
<li>Perform all other duties as assigned</li>
<li>Must be able to work flexible schedules including nights, weekends and holidays</li>
</ul>
Experience Requirements:
<ul>
<li>Experience in hospitality is a plus</li>
<li>Experience in luxury busy retail environment</li>
<li>Must have experience delivering exceptional service</li>
</ul>
Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.

Front Desk Concierge (Floater)

<h3>Job Description</h3>
Job Description
Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients.
We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rise. The ideal candidate is passionate about providing exceptional hospitality and guest experiences.
We offer a fun work environment, competitive pay and exciting rewards based on performance and accomplishments.
Shifts: Part-Time/Weekends
Position Requirements
<ul>
<li>Excellent verbal and written communication skills</li>
<li>Excellent problem-solving skills</li>
<li>Takes pride and ownership in the position and property</li>
<li>Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner</li>
<li>Have at least two year of hospitality experience</li>
<li>Possess amazing interpersonal skills and exceptional guest service abilities</li>
<li>Be organized, proactive, productive and self-motivated showing a positive attitude</li>
<li>Maintain a neat and professionally well-groomed appearance</li>
<li>Think clearly, quickly and efficiently and make concise decisions even under pressure</li>
</ul>
Main Responsibilities
<ul>
<li>Greet and direct residents and visitors with a pleasant attitude</li>
<li>Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations</li>
<li>Cultivate and retain cohesive relationships with residents, vendors and contractors</li>
<li>Professional telephone etiquette and message delivery</li>
<li>Accurately log guest packages, ensure timely delivery and perform package inventory audits</li>
<li>Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security</li>
<li>Assist in the scheduling and completion of all amenities’ requests including local transportation, residents’ move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc.</li>
<li>Ability to maintain confidentiality</li>
<li>Must be able to work flexible schedules including nights, weekends and holidays</li>
</ul>
Experience Requirements:
<ul>
<li>Experience in hospitality or upscale customer service or retail</li>
<li>Must have experience delivering exceptional service</li>
</ul>
Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.

Front Desk Concierge (Part-Time)

<h3>Job Description</h3>
Job Description
Successful candidate will be personable, dynamic, engaging, highly energetic individual who is outgoing and knowledgable about the wine and food industry. Having excellent representation of the LaBelle Winery Brand is imperative. Primary Responsibilities:
<ul>
<li>Embodies our Core Values at all times as described in the Employee Manual</li>
<li>Act as the first point of contact between guests and LaBelle Winery.</li>
<li>Answer phones and respond to requests, fulfilling guest’s desires whenever possible</li>
<li>Enter/edit reservations in Open Table according to guest’s requests; give restaurants notice about any special occasions, requests or conditions of guest reservation</li>
<li>Add key details to the guest’s OpenTable profile using standard tags and clear notes (occasions, allergies, seating preference, accessibility needs, contact updates) to support future visits</li>
<li>Knowledgeable of future private events in restaurant space and ensuring Open Table is correctly edited for event</li>
<li>Touch tables during service to check guest satisfaction, answer questions, and resolve issues; escalate to the Manager on Duty if needed</li>
<li>Responsible for the inventory, printing, updating and cleanliness of all menus</li>
<li>Master the origin story of LaBelle Winery and familiarize yourself with all business lines including Golf, Market, LaBelle Lights, Events, Restaurants, Tasting Rooms, Wine Production, Special Public Events, Concert Series</li>
<li>Answer phone live as much as possible and respond to phone messages throughout the day and respond to appropriate parties on a timely basis.</li>
<li>Communicate efficiently across all departments to satisfy guest needs and ensure a coordinates, seamless experience for the guest</li>
<li>Be aware of all events on property so any guest can be directed to the appropriate space</li>
<li>Knowledge of all Open Table Experiences</li>
<li>Keeping up with a consistent Concierge Log: log daily server covers; including any large parties that would display outliers, specific guest issues that pertained to the host stand, lost and found</li>
<li>Use opening, mid, and closing checklists</li>
<li>Opening and closing manager responsibilities</li>
<li>Use Toast POS for retail sales and gift cards, including issuing and redeeming gift cards accurately</li>
<li>Use Toast POS for takeout orders, entering items and modifiers correctly</li>
<li>Know the menu and common allergens; be able to give guests accurate allergy info and ring orders with correct modifiers and allergy notes</li>
<li>Execute all tasting formats at LaBelle public tastings, private tours with tastings, and large group with accurate pours, pacing, and clear wine notes</li>
<li>Sending inventory on retail items to the proper manager</li>
<li>Being able to properly open and close the Americus Restaurant to the proper standards</li>
<li>Other duties may be assigned
Requirements:
</li>
<li>A passion for and sound knowledge of the wine, food and golf industry.</li>
<li>Demonstrate sales ability</li>
<li>Strong interpersonal skills</li>
<li>Attention to detail with excellent organizational skills</li>
<li>Ability to prioritize and manage multiple tasks and meet deadlines.</li>
<li>Demonstrate people and leadership skills</li>
<li>Strong communication skills</li>
<li>Strong costumer service skills</li>
<li>Ability to lift items up to 40lbs</li>
</ul>
Schedule:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Days/hours vary as needed, weekend and holiday availability. 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; **Must be 18 years or older, $18.00/hourly
 &nbsp;
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Hospitality Concierge

<h3>Job Description</h3>
Job DescriptionJob Title: Part Time Manager Reports to : Assistant Operations Manager / Facility Operations Manager Job Overview: Fore Kicks is looking for a part time assistant manager to help with day to day operations of the facility. Our business thrives on great customer service and the versatility of our staff. Individuals that work here will have the opportunity to grow their role within the company based on their skill set and interests. Shifts will mostly occur in the evenings and / or on the weekends. Responsibilities and Duties: 
<ul>
<li>Assisting Customers in person, over the phone and via email</li>
<li>Management of concession staff</li>
<li>Securing payments for our services</li>
<li>Registering teams and individuals for our programs</li>
<li>Facility setup and organization</li>
<li>Monitoring the facility for safety and cleanliness</li>
<li>Serving alcoholic beverages in our event area in a safe and responsible manner</li>
</ul>
Compensation: $18.00 - $22.00 Qualifications: 
<ul>
<li>Outgoing</li>
<li>Flexible Schedule</li>
<li>Willingness to work hard</li>
<li>Ability to perform physically demanding tasks</li>
<li>Tips Certification - can be completed on the job</li>
</ul>

Part Time Manager

<h3>Job Description</h3>
Job DescriptionRedefine First Impressions
Picture this: You’re at the heart of an operation, ensuring that first impressions not only count but make an indelible impact. As a Guest Relations Associate, your role covers:
<ul>
<li>Customer Engagement: Expertly greet and assist walk-ins and callers.</li>
<li>Positive Interaction: Maintain tranquility and courtesy with every contact.</li>
<li>Brand Representation: Foster an approachable environment through proactive service.</li>
<li>Product Ambassador: Guide and inform customers on the latest offerings in a hands-on manner.</li>
<li>Transaction Mastery: Seamlessly handle daily sales procedures and secure deposits.</li>
<li>Operational Excellence: Manage order accuracy, inventory stocking, and customer communication.</li>
</ul>
 Qualifications
<ul>
<li>Educational Background: High school diploma or equivalent preferred.</li>
<li>Experience Required: At least two years in a supportive customer-centric role.</li>
<li>Strong Skillset: Courteous communication, technical skills with MS Office.</li>
<li>Desirable Assets: Bilingual capacity, prior cash handling, or relevant industry experience.</li>
<li>Physical Capability: Regular lifting of 50 pounds is a requirement.</li>
<li>Detail-Oriented Nature: Exhibiting high organization and multitasking prowess.</li>
</ul>
Come and redefine customer interactions with us, commit to excellence, and leave your mark!

Guest Relations Associate

<h3>Job Description</h3>
Job DescriptionSalary: DOE 
We are seeking aFront Desk/Data Entry Specialist to support the Military and Family Readiness Center (M&amp;FRC) atHanscom AFB, MA.
 
This is upon contract award - a one-year contract with four (4) option years.
 
Services shall be performed 40 hours per week, during the times M&amp;FRC is open, which is currently Monday through Friday from 8:00 am - 4:00 pm. You may start as early as 7:30 am but no later than 8:00 am. Lunch breaks will be for thirty minutes and must be taken between the hours of 11:00 am - 1:00 pm. You are not required to perform service on Federal Holidays.
 
ESSENTIAL FUNCTIONS AND KEY RESPONSIBILITIES:
<ul>
<li>Provide reception services for M&amp;FRC Reception Center visitors/clients and accomplish customer service and administrative duties as required.</li>
<li>Provide data entry into web-based systems, AFFIRST, and Department of Defense (DOD) TAP systems.</li>
<li>Perform various clerical and administrative duties, including entering all required information and data, and maintaining currency within the Air Force Family Integrated Result Statistical Tracking (AFFIRST) database system. </li>
<li>Receive telephone calls, greet visitors, ascertain the nature of the call or visit, direct clients to the appropriate M&amp;FRC staff member, looking for opportunities to raise awareness of M&amp;FRC programs and services. </li>
<li>Schedule clients for M&amp;FRC classes and provide complete and clear information that addresses most routine or procedural issues.</li>
</ul>
<ul>
<li>Input all TAP data and resources in the AFFIRST, to include but not limited to, scheduling clients for Transition Assistance Program workshops, to include sending reminder emails one week before class start date unless a different timeline is directed by program managers. </li>
<li>Maintain the appearance of the Front Desk. Align chairs, materials, publications, and resources daily and report inoperable equipment to M&amp;FRC management. </li>
<li>Ensure all clients completely sign in and generate a monthly client usage report in the format established by M&amp;FRC management. </li>
</ul>
 
REQUIREMENTS AND QUALIFICATIONS:
<ul>
<li>Strong working knowledge and capability to operate data entry device(s) to input lists, records, or other data points into an electronic format.</li>
<li>Strong working knowledge of Web-based applications (Microsoft Edge/Chrome), Microsoft (MS) Office Word, MS Office Excel, and other MS Office Suite Products.</li>
<li>Familiar with standard concepts, including prior customer service experience of a minimum of 12 months, practices, and procedures within a customer support and business environment.</li>
<li>Ability to rely on experience and judgment to plan and accomplish goals promptly. </li>
<li>Must be proficient in applying and troubleshooting Microsoft Office Suite applications to include MS Windows, MS Word, MS Excel, and MS PowerPoint.</li>
<li>Data entry tasks shall be performed at 85% accuracy within 2 business days.</li>
<li>Basic understanding of military protocol, support group organizations, understanding of family systems in a military setting, and the ability to communicate and work effectively with a diverse population. </li>
<li>Customer service and communication skills are required in the professional environment of the M&amp;FRC. Therefore, a minimum of one years experience working in customer service is required.</li>
</ul>
 
ADDITIONAL INFORMATION:
<ul>
<li>Expected to dress in appropriate business casual attire.</li>
<li>You will receive initial and recurring security education training.</li>
<li>Must be able to obtain base access and comply with all security requirements. </li>
</ul>

Front Desk/Data Entry Specialist

<h3>Job Description</h3>
Job DescriptionDescriptionThis position is primarily responsible for representing the YMCA personally, professionally and in a manner in accordance with the mission and goals of the YMCA. Appropriate activities should be providing for growth in skills, self-awareness, group relations, and character development.&nbsp; By conducting him/herself in a caring, responsible, honest, and respectful manner, this position is a role model for children and adults. Provide care to children, ages 6 weeks to 12 years, who are members and guests of the YMCA. Shifts are no longer than 5 hours long. During this time, Child Watch Team Member will watch children while parents engage in Healthy Living activities at the YMCA. They will play with and facilitate activities for children, and supervise them while they play. Education/Experience:&nbsp; 
<ul>
<li>Previous experience working with children in a babysitting, child care or school setting.</li>
<li>Ability to communicate effectively with adults and children alike.&nbsp;</li>
</ul>
Skills and Competencies: 
<ul>
<li>Child Abuse Prevention (or within 90 days of employment)&nbsp;</li>
<li>Respect in the Workplace (or within 90 days of employment)</li>
<li>Others to be determined</li>
<li>CPR, First Aid, AED</li>
</ul>
 Key ResponsibilitiesKey Functions/Responsibilities: 
<ul>
<li>Keeps safety of children as first priority.&nbsp; Emphasizes personal safety and emotional well-being with the children and parents.</li>
<li>Never leave the children unattended.</li>
<li>Provide a fun, safe, and stimulating atmosphere for the children.</li>
<li>Develop and foster a “family club” atmosphere by participating with members in an enthusiastic, courteous, and friendly manner.</li>
<li>By personal example, helps to interpret the quality of the YMCA values to children, staff, and parents. &nbsp; Must be a positive role model.</li>
<li>Learn all emergency procedures and familiarize yourself with the first aid equipment. &nbsp;</li>
<li>Keep room clean of food and small objects which may be deemed a choking hazard.</li>
<li>Inspect room each morning for possible hazards, clean and vacuum room prior to closing each day.</li>
<li>Attend all staff meetings.</li>
<li>Performs other duties as requested by supervisor.</li>
</ul>
 BenefitsWhy work at the Y?&nbsp;The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment — all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to: &nbsp;
<ul>
<li>Developing your leadership skills in a caring, challenging &amp; diverse working environment.&nbsp;</li>
<li>Exploring a wide range of opportunities as you learn new skills and functions.&nbsp;</li>
<li>Shaping the future of young children while making a difference each day for our communities and each other.&nbsp;</li>
<li>Engaging in YMCA career training programs and working alongside those who have the same passion.&nbsp;</li>
<li>A healthy work/life balance&nbsp;</li>
<li>Comprehensive benefits including:&nbsp;</li>
<li>FREE YMCA Membership for you.&nbsp;</li>
<li>Discount on Specialty Programs like Personal Training and Swimming Lessons.&nbsp;</li>
<li>Discounted or FREE family membership.&nbsp;</li>
<li>Robust Retirement Plan up to 10%. (see eligibility requirement)&nbsp;</li>
<li>Health, Dental, and Vision Benefit Package.&nbsp;</li>
<li>Vacation and Sick Time (PT receive sick time)&nbsp;</li>
</ul>

Child Watch Staff

<h3>Job Description</h3>
Job Description
Signing Bonus $400.00 after 90 days
The Doubletree by Hilton Burlington is Vermont’s largest hotel and conference center. Known as a premier location for meetings, events and travelers, the Doubletree offers guests a quality experience when visiting Vermont. The hotel has started a $16 million dollar renovation to include all of the 30,000 square feet of event space, guest rooms, public areas and more! This is a unique opportunity to join a growing and seasoned hospitality team.
As Maintenance Engineer, you’ll be responsible for performing general maintenance work to ensure hotel maintenance quality and safety standards are achieved and maintained.
<ul>
<li>The Maintenance Engineer responds to and handle guest and department radio requests in a courteous, efficient, safe manner nd follow-up to ensure 100% satisfaction.</li>
<li>Complete maintenance request work orders from all departments in a timely basis.</li>
<li>The Maintenance Engineer communicates issues for follow up through use of e-mails.</li>
<li>Assist engineering department as requested by Chief Engineer, Manager on Duty or General Manager.</li>
<li>Use radio communication with all areas of the hotel.</li>
<li>Perform preventative maintenance assignments on a scheduled basis.</li>
<li>The Maintenance Engineer ensures that equipment is working properly.</li>
<li>Complete other special projects as assigned.</li>
</ul>
Requirements:
<ul>
<li>1-3 years of previous hotel experience preferred.</li>
<li>The Maintenance Engineer must be willing and have the ability to work a varied schedule that may include evenings, nights, holidays and weekends.</li>
<li>Basic knowledge of painting, drywall, HVAC, electrical and plumbing is preferred.</li>
<li>General knowledge of machines and basic hand and power tools.</li>
<li>Ability to work in a fast-paced environment.</li>
<li>Ability to perform job functions with attention to detail, speed, and accuracy.</li>
<li>Ability to stand, walk and move around during entire shift.</li>
<li>The Maintenance Engineer must be able to lift, push, and pull items that weigh up to 50 pounds.</li>
<li>Basic ability to comprehend English language sufficient to understand information such as labels and instructions , receive job assignments and communicate progress and/or completion of assignment and basic guest requests.</li>
</ul>
Job Type: Full-time
Salary: $23.75 per hour
Benefits:
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Employee discount</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Referral program</li>
<li>Vision insurance</li>
</ul>
Schedule:
<ul>
<li>8 hour shift</li>
<li>Evening shift</li>
</ul>
Ability to commute/relocate:
<ul>
<li>South Burlington, VT 05403: Reliably commute or planning to relocate before starting work (Preferred)</li>
</ul>
Experience:
<ul>
<li>Maintenance: 1 year (Preferred)</li>
</ul>
License/Certification:
<ul>
<li>Driver's License (Required)</li>
</ul>
Work Location: In person

Hotel Maintenance Engineer

<h3>Job Description</h3>
Job DescriptionAdecco Staffing is working with a customer in Newton, MA to bring on Front Desk Associates at a hotel. This is a temp-to-hire opportunity with full-time hours. Pay: $20–$22 per hour Shifts:
<ul>
<li>7:00 AM – 3:30 PM</li>
<li>3:30 PM – 11:00 PM Type: Full-Time, Temp-to-Hire</li>
</ul>
 Job Description: We are looking for a friendly, professional Front Desk Associate to join our team. This role is the first point of contact for our guests and plays a key role in creating a welcoming experience. Responsibilities:
<ul>
<li>Greet guests and handle check-ins and check-outs</li>
<li>Answer phones and respond to guest inquiries</li>
<li>Manage reservations and room assignments</li>
<li>Handle payments and provide receipts</li>
<li>Communicate with housekeeping and maintenance teams</li>
<li>Keep the front desk area clean and organized</li>
</ul>
 Requirements:
<ul>
<li>Strong communication and customer service skills</li>
<li>Basic computer proficiency</li>
<li>Ability to multitask and remain calm under pressure</li>
<li>Prior hotel or customer service experience is a plus</li>
<li>Must be available for flexible scheduling, including evenings, weekends, and holidays</li>
</ul>
 If you enjoy working with people and have a positive attitude, please apply with an updated resume! &nbsp; Pay Details: $20.00 to $22.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://uat.adecco.com/en-us/candidate-privacy" target="_blank">https://uat.adecco.com/en-us/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>
 
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Front Desk Associate

<h3>Job Description</h3>
Job Description
Position Overview:
Turn your passion for taking care of others into a rewarding role with the growing team at EWC Growth! The prime responsibility of a Guest Sales Associate is creating an exceptional guest experience, achieving sales goals, and willingness to initiate genuine conversation and recommendations with our guests on European Wax Center services and products.
Benefits:
<ul>
<li>We are committed to recognizing your exceptional performance with earnings ranging from $17.50 to $25.00 or more per hour. Our compensation structure includes a $17.50 base pay complemented by commissions and incentives, to ensure that those who achieve their goals consistently often may surpass this range.</li>
<li>Free Waxing.</li>
<li>Discounts on all Retail Products.</li>
<li>Industry Renowned Paid Training. </li>
<li>Medical, Dental, Vision insurance.</li>
<li>Company paid Short Term Disability and Life Insurance </li>
<li>401K and Employer Match.</li>
<li>Vacation and Sick Time start accruing from day one of employment. </li>
<li>Paid Parental Leave.</li>
<li>Free Uniforms at Hire.</li>
<li>Career Growth Opportunities.</li>
<li>Employee Assistance Program.</li>
<li>Commuter Benefits.</li>
<li>Anniversary Awards.</li>
<li>Being part of a Successful Team and Positive Company Culture.</li>
<li>You could earn a bonus for each positive Google review, thanks to our partnership with Edge; a tool that turns guest feedback into additional incentives.</li>
</ul>
Skills/Abilities:
<ul>
<li>Strong attention to detail</li>
<li>Ability to communicate with guests to discuss their needs and preferences</li>
<li>Ability to work flexible days and hours, including weekends</li>
<li>A positive, friendly, and personable demeanor</li>
<li>Ability to receive and provide feedback</li>
<li>An ability to work independently with limited supervision</li>
<li>Ability to work in a fun, fast-paced environment</li>
<li>Maintain a professional appearance at all times as defined in the EWC Growth Associate Handbook</li>
<li>A strong desire to work with others and engage new associates with energy and enthusiasm for EWCG</li>
</ul>
Essential Functions, Behaviors, and Expectations:
<ul>
<li>Develop a thorough understanding of European Wax Center services and products</li>
<li>Arrive to work timely following the appropriate dress code, including wearing of the required name tag</li>
<li>Create a memorable guest experience by utilizing EWC terminology and tailoring the scripts and standard responses while working in the location</li>
<li>Confirm each guest service(s) and offer recommended/related add on service(s)</li>
<li>Administer check-ins and check-outs, processing payments, refunds and reservation requests</li>
<li>Inform the guest of the prebooking benefits and how to utilize the app to reschedule</li>
<li>Educate guests on benefits and savings of Wax Passes</li>
<li>Organize the reservation book based on guest requests and associate availability</li>
<li>Perform opening and closing procedures for the center</li>
<li>Maintain a safe, sparkling clean, organized and visually pleasant environment within lobby and restrooms</li>
<li>Other duties as assigned</li>
</ul>
Requirements
<ul>
<li>High school diploma or GED</li>
<li>2+ years customer service experience or sales experience is preferred.</li>
<li>Exceptional interpersonal skills.</li>
<li>Excellent written and verbal communication.</li>
<li>Good time management and organizational skills.</li>
<li>Patience and good listening skills.</li>
</ul>
Physical Demands
While performing the duties of this job, the associate is regularly required to talk and hear. This position is performed sitting and standing at a desk and working on a computer, with times of prolonged standing, walking, bending, kneeling. The associate must lift and/or move items over 25 pounds.
 About the Company:
European Wax Center is a beauty lifestyle brand that was founded in 2004, and has expanded with more than 1000 locations in over 45 states across the U.S. Our vision of Revealing Beautiful Skin takes place while we offer full body waxing services, an exclusive product portfolio, and an exceptional guest experience from the moment you Walk In until you Strut Out. 
Visit us at waxcenter.com and discover how European Wax Center is committed to "Revealing Beautiful Skin!". 
EWC Growth is one of the largest franchisees in the EWC network with more than 50 locations across 5 different states. Our Mission is to positively impact everyone who walks through our doors. EWC Growth, we’re more than a group of colleagues; we are warm, supportive, and deeply committed to teamwork to achieve a shared goal. Our values are rooted in our respect and appreciation for one another, and we are dedicated to building and encouraging a caring and understanding environment. We also believe we have a shared responsibility to enrich the lives of our associates and the guests that visit us.
Visit us at ewcgrowth.com and read more about our company values!
EEO Statement:
EWC Growth is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. EWC Growth is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
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