Residential Assistant - Per Diem

Job Description

Job DescriptionPosition Title: Residential Assistant - Per Diem (also known as Residential Mentor internally)

Available Shifts: Residential Mentor - Per Diem

• Morning Residential Mentor (7am- 4pm)
• Evening Residential Mentor (3pm- 12am)
• Overnight Residential Mentor (11pm- 7am)

Who is EMPath?

Economic Mobility Pathways (EMPath) is a 200-year Boston-based nonprofit that transforms lives by partnering with families to move out of poverty and provides other organizations with the tools to do the same.
As a leading nonprofit innovator that combines direct services, a global learning network, robust research, and advocacy, we offer a wide range of rewarding career opportunities.

What You'll Be Doing:

As a Residential Assistant - Per Diem also known as a Residential Mentor internally, you'll make a meaningful impact each day by helping ensure the smooth and supportive operation of our shelter. This per diem position offers pick-up shifts on an as-needed basis, giving you flexibility while allowing you to play a vital role in our mission. As a Residential Assistant, you’ll be a part of a dedicated team working to create a safe, welcoming, and organized environment for all residents. This role focuses on facility operations and support rather than managing individual participant caseloads. Your contributions will help foster a community-centered atmosphere where residents can thrive.

Your key responsibilities will include:

• Shelter Operations & Support: Maintain daily shelter functions including logging attendance, preparing rooms for residents, and supporting general facility procedures.
• Facility Management: Assist with heating and setting out pre-prepared meals (no full cooking required), and help maintain a clean, hygienic, and comfortable living space.
• Environmental Support: Help create a positive and functional shelter environment by responding to general resident needs and ensuring the smooth flow of daily activities.
• Participant Engagement: Partner with Program Mentors to support participants with tasks such as completing housing applications and accessing resources.
• Community Facilitation: Contribute to a supportive and inclusive environment by participating in community meetings and occasionally leading or assisting with mini-workshops for residents.

What You Bring to the Role:

We’re looking for compassionate, motivated individuals with a drive to make a difference. To succeed in this role, you’ll need:

• A strong passion for working with diverse populations, including those experiencing homelessness, domestic violence, substance abuse, or mental health challenges.
• Excellent emotional intelligence and the ability to remain composed in high-pressure situations.
• Outstanding written and verbal communication skills.
• Sharp problem-solving skills, keen observation, and sound judgment in decision-making.

Ways to Stand Out:

• Bilingual Skills: Fluency in Haitian Creole or Spanish preferred
• Educational Background: An Associate’s Degree in human services, child welfare, hospitality, or a related field is a plus.

Why EMPath?

The meaningful work! The organization and your colleagues are committed to disrupting poverty and supporting families as they work towards their biggest goals.

Collaborative team environment! You’ll join a team that values teamwork, and shares knowledge and ideas – all working towards shared goals for helping families move out of poverty.

Learning – We are a learning culture – We offer person-centered professional development, Mobility Mentoring training for all mentors and tuition assistance.

Pay transparency: Hourly rates start at $18.00 an hour and you will be eligible for shift differentials, second shift the differential is $1.50 and the overnight differential is $2.50.

EMPath is committed to recruiting, hiring, and sustaining a diverse workforce. All qualified individuals, regardless of race, color, national origin, religion, gender expression, sexuality, age, disability, or veteran status, are strongly encouraged to apply.

We are an EEO/AA/ADA/ADEA employer based in Boston, Massachusetts.

All offers of employment at EMPath are contingent upon clear results of a thorough background check.