Job Description
Job Description
Motel Managers for May-Oct
24 hour position, with housing provided.
We are seeking an experienced husband-and-wife (or partner) team to manage the daily operations of our hotel. This is a hands-on leadership role where both managers will collaborate to deliver outstanding guest experiences, oversee staff, and ensure operational excellence.
Key Responsibilities
- Oversee all daily operations of the hotel, including front desk, housekeeping, maintenance, beach and grounds
- Lead, train, and supervise hotel staff, fostering a positive and high-performing team environment.
- Ensure exceptional guest service standards, address guest concerns, and maintain high satisfaction levels
- Conduct property inspections and maintain safety, cleanliness, and presentation standards.
- Coordinate events, group bookings, and on-site activities.
- Serve as the primary on-site leadership presence and point of contact for guests and vendors.
Qualifications / Requirements
Required:
- Proven experience in hotel or motel management, ideally as a team or partnership.
- Strong leadership, communication, and interpersonal skills.
- Guest-focused mindset with excellent problem-solving abilities.
- Ability to work flexible hours including evenings, weekends, and holidays.
- Comfortable working closely with your partner in a collaborative leadership role.
Preferred:
- Experience managing an independently owned or historic hotel.
- Knowledge of hotel PMS systems, reservations management, and basic revenue management.
- Degree or certification in Hospitality Management, Business Administration, or related field.
- Prior experience in event coordination, restaurant oversight, or multi-department management.
Benefits & Opportunities
- Hands-on management role with autonomy and leadership responsibilities.
- Opportunity to work in a historic and respected hotel property.
- Competitive compensation based on experience.
Company DescriptionThe Hawthorne Motel is a historic, independently owned hotel in Chatham ,MA, known for its timeless New England charm, beautiful ocean veiw ,exceptional guest service, and strong community presence. The hotel features 30 guest rooms, a private beach, and breath taking scenic charm.
Company Description
The Hawthorne Motel is a historic, independently owned hotel in Chatham ,MA, known for its timeless New England charm, beautiful ocean veiw ,exceptional guest service, and strong community presence. The hotel features 30 guest rooms, a private beach, and breath taking scenic charm.