Patient Service Benefits Specialist
Job Description
Job Description
Patient Service Benefits Specialist
Location: Manchester, NH | Schedule: 8am to 5pm M-F onsite
Do you have a passion for helping patients navigate their healthcare benefits? Are you detail-oriented, compassionate, and skilled at problem-solving? If so, we invite you to join our clients team as a Patient Service Benefits Specialist.
About the Role
As a Patient Service Benefits Specialist, you will serve as the first point of contact for patients seeking clarity and support with insurance coverage, eligibility, prior authorizations, and billing inquiries. Your role is essential in ensuring a smooth patient experience by providing accurate information and helping them maximize their benefits.
Key Responsibilities
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Verify insurance eligibility, coverage, and benefits prior to patient appointments or procedures
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Explain benefits, financial obligations, and authorization requirements to patients with clarity and compassion
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Assist patients in navigating billing statements and resolving coverage or claim issues
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Coordinate with providers, insurance carriers, and internal departments to ensure accurate processing
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Maintain up-to-date knowledge of insurance policies, regulations, and compliance standards
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Deliver exceptional customer service to patients and their families while maintaining confidentiality
Qualifications
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Previous experience in healthcare benefits, medical billing, or patient services preferred
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Strong understanding of insurance verification, authorizations, and claims processes
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Excellent communication and interpersonal skills, with the ability to explain complex information clearly
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Detail-oriented, organized, and comfortable working in a fast-paced environment
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Proficient in electronic health records (EHR) systems and Microsoft Office Suite
Why Join Us?
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Meaningful work that directly impacts patients’ care journeys
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Collaborative and supportive team environment
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Competitive pay and outstanding benefits package that is 100% employer paid
If you are driven to provide compassionate support and accurate guidance to patients, we’d love to hear from you!
Company DescriptionRaven Ridge Group is a full service recruiting organization based in NH. Our experienced recruiters know the local employment market and have relationships with premier employers throughout New England.
Company Description
Raven Ridge Group is a full service recruiting organization based in NH. Our experienced recruiters know the local employment market and have relationships with premier employers throughout New England.