Job Description
Job Description
We are seeking a Dental Receptionist to join our team! The Dental Receptionist is responsible for executing front-office operations such as answering phones, arranging appointments, registering patients, entering data into computers, collecting payments, and maintaining patient records systems in a manner that promotes quality patient service.
Duties and Responsibilities of a Dental Receptionist:
- As needed, greet clinic patients and visitors, including checking in all patients by entering their information into the computer system. Ensure that all information, such as income, address, and insurance, is correct.
- Each day, follow the same processes for opening and closing the clinic.
- Collect patient fees and issue receipts to patients.
- As needed, access and update patient information in the computer systems for Electronic Practice Management (EPM) and Electronic Dental Record (EDR).
- Schedule patient appointments by HealthPoint procedures, ensuring effective provider time and appropriate patient care.
- Maintain excellent communication with back-office employees and providers as needed to "fit in" additional patient visits on providers' calendars properly.
- Cash balances daily bank deposits are prepared and made, and the office is closed at the end of the day.
- Incoming fax messages are received and distributed.
- Prepare outgoing mail.
- Maintain the reception area as well as the waiting room.
- Participate in agency committees and task force activities and attend staff meetings and in-service meetings.
Dental Receptionist Requirements & Skills
- High School Diploma or equivalent
- Demonstrated ability to organize work under pressure
- Demonstrated ability to function with multiple priorities and interruption
- Outstanding oral communication abilities
- Excellent communication skills in writing
- Experience working in a dental clinic