Job Description
Job Description
We are seeking a highly organized and friendly Salon Coordinator to join our team. The ideal candidate will serve as the first point of contact for our guests and will play a vital role in ensuring a smooth and welcoming salon experience.
Key Responsibilities:
- Greet guests warmly and assist with check-ins and check-outs.
- Answer phone calls promptly, schedule appointments, and respond to inquiries professionally.
- Maintain a clean and organized reception area and salon environment.
- Track salon inventory, including products and supplies, and assist with reordering as necessary.
- Promote and sell retail products to guests, providing knowledgeable recommendations.
- Assist stylists and technicians with administrative tasks as needed.
- Handle cash and payment transactions accurately.
- Ensure compliance with salon policies and procedures to enhance customer satisfaction.
Qualifications:
- Previous experience in a customer service or administrative role, preferably in the beauty or salon industry.
- Strong communication and interpersonal skills.
- Proficient in using scheduling software and basic computer applications.
- Ability to multitask and work efficiently in a fast-paced environment.
- A passion for the beauty industry and a desire to provide exceptional service.