Front Desk Receptionist - Scheduler

Job Description

Job DescriptionDescription:

Timber Lane Pediatrics is looking for a Front Desk Receptionist/Scheduler to join our team!

The primary office is the Timber Lane office on North Avenue in Burlington. This position requires that the Receptionist cover at the other two offices whenever needed. The other offices are located in South Burlington and in Milton. Coverage may be needed at the start of the workday and possibly during the middle of the workday.

Reliable transportation is needed and a valid driver's license.

Responsibilities:

· Welcome Patients and visitors in person or on the telephone at all 3 sites

· Answer and handle incoming calls or direct calls and inquiries appropriately

· Accurately schedule patient appointments

· Facilitate patient flow by communicating late arrivals and delays with clinical staff

· Sort and distribute incoming mail and faxes

· Check in/ Check out patients at all 3 sites

· Collect all necessary patient information, demographics and insurance

· Collect all money due at check in, copays or past due balances

· Make calls to collect money due on delinquent accounts

· Daily cash-out and reconciliation of monies received

· Compile and request completion of required paperwork for new patients

· Work as a team player and support strategic vision

· Offer new ideas to increase accuracy and efficiency

· Actively attend and participate in staff meetings

· Keeps up to date with trainings

· Other Duties as assigned

Hours are Monday through Friday from 8 am to 5pm

Saturdays on a rotating basis

Job Type: Full-time

Pay: From $20.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Primary Care

Work Location: In person

Background check required

Requirements: