Operations Manager, Residential Design-Build

Job Description

Job Description

Operations Manager, Residential Design-Build

Location: Cape Cod, MA

Reports To: Director of Construction

Position Overview

The Operations Manager is responsible for leading field execution across our client's residential design-build division. This role ensures projects are built correctly, crews are trained and supported, and execution aligns with budgets, timelines, and quality standards.

Key Responsibilities

• Lead daily field operations across multiple crews
• Provide technical guidance on layout, grading, elevations, and sequencing
• Train and develop field staff in best-in-class installation practices
• Monitor labor hours, productivity, and job pacing
• Partner with the Project Manager on job performance feedback
• Manage crew scheduling and coordination in Aspire
• Address people management needs (performance, coaching, HR issues)
• Maintain equipment standards and jobsite professionalism

Required Qualifications

• Strong residential landscape & hardscape installation experience
• Proven ability to read plans and lay out projects independently
• Experience managing or leading crews in the field
• Comfortable with technology (Aspire or similar)
• Strong communicator and team leader

Preferred Qualifications

• Bilingual (Portuguese or Spanish)
• Experience in elite residential markets
• Prior superintendent, senior foreman, or PM experience

Compensation & Benefits

• $80K–$110K base salary
• Bonus participation
• Vehicle or vehicle allowance
• Full benefits package
• Unlimited PTO (with seasonal blackout periods)