Job Description
Job Description
Summary: Hands-on Maintenance position responsible for facilities maintenance and upkeep of family shelter units. Duties include ongoing safety inspections, inventory control, and coordination of unit turnovers. Work in conjunction with DHCD and Community Inspectors to conduct periodic safety inspections in scattered site units
Why Work for SMOC?
- Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
- Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.
- Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.
- 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.
- Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.
- Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.
Primary Responsibilities:
- Work with DHCD and community inspectors to conduct scattered site unit inspections. Document and report maintenance needs to appropriate service providers and landlords.
- Responsible for inspection of units prior to a family’s placement in the unit and prior to DHCD inspections.
- Facilitate general upkeep of the family shelter units. Perform maintenance tasks, as needed, including light cleaning and routine maintenance.
- Meet daily with immediate supervisor and the Director of Facilities to coordinate inspections, turnovers and schedule of activities.
- Responsible for distribution of supplies to shelter units and unit inventory.
- Oversee keys/locks for all units.
- Attend & participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas.
- Communicate effectively and collaboratively with landlords and pest control services.
- Coordinate with case managers to work with families who need extra support around property maintenance/housekeeping issues.
- Respond to afterhours emergencies as needed.
- Engage clients, as needed, by understanding and addressing their needs whether within or outside the scope of work.
- Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.
- Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures.
- Other duties as assigned.
Knowledge and Skill Requirements:
- Minimum High School Diploma or equivalent.
- Sensitivity to low-income families of diverse backrounds.
- Ability to work independently.
- Driver's license, reliable transportation and ability to meet insurance standards.
- Must have experience and knowledge to conduct routine maintenance at properties.
- Strong organization and time management skills.
- Basic computer knowledge and data entry skills.
Organizational Relationship:
- Directly reports to Program Directors.
- Indirectly reports to FES Shelter Managers.
Physical Requirement:
- Must be able to physically lift and move furniture.
- Must be able to complete light maintenance tasks.
- Must be able to travel across the SMOC service area via personal vehicle
- Must be able to sit or stand for a prolonged period
- Must be able to ascend/descend multiple flights of stairs
- Must be able to operate a computer, enter data and complete inspection paperwork
Working Conditions: The Facilities Maintenance Coordinator must be available to accept some afterhour emergency facility-related calls. As part of the responsibilities of this position, the Facilities Maintenance Coordinator will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.
Remote Work Option: Remote work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Facilities Coordinator, FES position is eligible to work from home 0% of the week in scheduling coordination with the department manager.
8am-4pm ; Monday-Friday
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