Job Description
Job DescriptionDescriptionJob Summary:
Alliance Group is seeking an experienced, full-time HVAC Service Technician based in Bow, NH to join our growing Service team.
This is a field-based position responsible for installation, routine maintenance, inspections, troubleshooting, and repairs on a variety of Commercial HVAC and related Mechanical systems. Our Service Techs must demonstrate excellent communication skills, as well as an aptitude for problem solving, time management, and high-level customer service.
Key Responsibilities
- Safely perform scheduled preventive maintenance routines.
- Read/interpret blueprints and specifications
- Diagnose, troubleshoot, and repair HVAC/R systems.
- Maintain proper stock, parts, tools, and safety equipment in the vehicle.
- Determine diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations.
- Provide exceptional customer service.
- Communicate and explain fully to customers current issues and what needs to be corrected.
- Identify and report to owner potential opportunities for additional business (newer system, service contracts, and additional services).
- Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.
- Maintain a clean and organized work environment and company work vehicle.
Essential Qualifications and Competencies
- 5 years of HVAC experience required
- EPA Certification required
- NH Gas License required
- Knowledge of Build-Ops platform desired
- Strong interpersonal communication skills
- Ability to work efficiently
- High level of reliability, follow-through, discretion, and integrity
- Must possess proactive, positive problem-solving skills
- Must be an energetic and enthusiastic collaborative team play
- Excellent communication skills (written and oral)
- Must maintain a company vehicle
- Must be able to lift up to 50 lbs on a daily basis
- U.S. citizenship or a current, valid U.S. work permit is mandatory
- Applicants must have a valid, unrestricted driver's license.
- A background verification and motor vehicle check will be required.
- A pre-employment post-offer Human Performance Examination is required for this position.
Equal Opportunity Employer:Alliance Group Services values diversity and commit to making hiring decisions based on the skills and traits needed to be successful in this role. We are an Equal Opportunity Employer.
Benefits
- Competitive pay
- Comprehensive health insurance (including dental and vision)
- Health Saving Account with company contribution
- Paid Life Insurance
- Other voluntary insurance options
- 401(k) plan with company matching
- Generous paid time off
- Paid Holidays
- Quarterly Bonus Opportunities
- Employee Assistance Program (EAP)
- Professional development assistance
- Employee discount
- Company Apparel