Job Description
Job Description
AutoFair Honda is now seeking Help Desk Coordinator to join our team. We are looking for someone who can work evening and weekend shifts. $55-$60k per year. Are you passionate about helping customers? Do you have phone and email skills? Apply with us today!
WHAT WE OFFER
- Aggressive & Rewarding Compensation Package
- Medical, Dental, Vision, Life and Disability
- 401 K Plan with company match
- Paid vacation
- Growth opportunities
- Paid Training
- Team based environment
- Employee vehicle purchase plans
- Long term job security
- Health and wellness
- Flexible Work Schedule
- Discounts on products and services
RESPONSIBILITIES:
- Keeping our service and sales customers up-to-date on their upgrade options.
- Answer customer questions and establish follow-up with sales appointments
- Greet opportunities and provide pre-set proposals.
- Respond quickly to internet and phone inquiries using email, phone and live chat scripts and templates
- Provide customers with initial product information & direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Participate in team & process development sessions keeping positive relationships with teammates, sales teams and dealership management
- Utilize CRM tracking system daily
REQUIREMENTS:
- At least one previous role based in strong customer service experience
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Must have strong computer skills
- Willing to submit to a pre-employment background check & drug screen
AutoFair Automotive Group is a rapidly-expanding dealer group with excellent opportunities for career growth. We are committed to providing our customers with an unmatched ownership experience through outstanding customer service and enduring relationships with the people we serve. For these reasons, we are dedicated to finding people who are passionate, motivated, and ambitious to join our team.
AutoFair Automotive Group offers opportunities with the following brands:
Ford - Honda - Hyundai - Genesis - Nissan - Subaru -Toyota - Volkswagen
AutoFair Automotive Group maintains a strong policy of equal employment opportunities for all associates and applicants of employment. We hire, train, promote and compensate on the basis of personal and professional competence and potential for advancement without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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