Job Description
Job Description
We are looking for an experienced Service Writer to join the team at Planet Honda in Tilton, New Hampshire. This is a full-time, salary position and the successful candidate will be an individual contributor who is passionate about customer service. The ideal candidate will have a professional attitude, excellent interpersonal and communication skills, as well as a strong knowledge of the automotive industry. Annual income from $60,000-$100,000!
Compensation & Benefits:
Planet Honda offers a competitive salary along with a full benefits package that includes health, dental, and vision insurance, 401K, and vacation time.
Responsibilities:
• Offer superior customer service to all clients
• Assess customer service requirements and address additional concerns
• Schedule service appointments and coordinate follow-up
• Perform service write ups and document services accordingly
• Track and record customer and repair orders for processing
• Generating sales
• Resolve customer complaints and service issues in a timely manner
• Develop and maintain relationships with customers
• Adhere to company policies
Requirements:
• High school diploma or equivalent
• Automotive Service Advisor experience
• Excellent customer service and interpersonal skills
• Ability to multitask and prioritize
• Proficient in computer systems
• Strong organizational and problem-solving skills
• Ability to handle high-pressure situations
EEOC Statement
Planet Honda is an Equal Opportunity employer and pledges to adhere to all national, state, and local laws related to the nondiscrimination against applicants and employees with regard to race, color, religion, age, sex, sexual orientation, national origin, veteran status, disability, or any other basis.