Job Description
Job Description
About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly into communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
As a Senior Clinical Systems Administrator at Care Access Enterprise, you will be responsible for the design, configuration, and ongoing support of our laboratory and clinical information systems (e.g., LIS, internal EMR). You'll partner closely with clinical teams to translate evolving requirements into reliable, scalable solutions and work closely with technology teams to leverage scripting of low-/no-code tools to automate workflows and accelerate innovation in patient care.
How You'll Make An Impact
- Configure & Maintain Clinical Systems: Install, upgrade, and tune the LIS and similar systems to support the operations of the Future of Medicine program
- Scripting & Automation: Develop and maintain simple scripts (e.g., Python, PowerShell, Low/No-code solutions) to automate data flows, system health checks, and routine maintenance.
- Troubleshooting & Support: Respond to Tier 2/3 incidents, diagnose system issues, and coordinate with vendors or internal engineering to resolve defects or performance bottlenecks.
- Continuous Improvement & Innovation: Research and pilot emerging clinical IT technologies, build and review usage reports, and recommend enhancements to streamline operations and improve data quality.
- Other Responsibilities:
- Assist with ad-hoc reporting, data maintenance, and interface documentation.
- Gather requirements from business users.
- Contribute to validation of regulated system.
The Expertise Required
- Clinical Systems Expertise: Hands-on experience configuring and supporting Laboratory Information Systems (LIS) and related clinical applications.
- Technical Agility: Proficiency in scripting and automation using Python, PowerShell, and related languages.
- Low/No-Code Development: Proven track record building integrations and solutions using Zapier, Workato, Microsoft Power Apps, and Azure Logic Apps.
- Analytical Problem-Solving: Strong diagnostic and analytical skills to identify root causes and implement sustainable fixes under tight timelines.
- Forward-Thinking Mindset: Passion for evaluating and adopting new technologies to enhance system capabilities and user experience.
- Communication & Collaboration: Excellent verbal and written skills; adept at partnering with clinical stakeholders and cross-functional teams.
- Comfortable leveraging AI-driven tools and platforms to enhance day-to-day productivity, accelerate decision-making, and support continuous improvement in system capabilities.
Certifications/Licenses, Education, and Experience:
- Education: Bachelor's degree in Information Systems, Computer Science, Health Informatics, or related field.
- Experience: 5+ years administering clinical systems (LIS, EHR, CPOE) in a healthcare setting.
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
Benefits & Perks
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com