Process Engineer -Training Coordinator

Job Description

Job Description

Join the worldwide leader in playing cards and in “play” solutions. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different, play different.

The Process Engineer | Training Coordinator will be responsible for developing, coordinating, and sustaining employee training programs that strengthen safety, operational efficiency, and professional growth across the site. This role will oversee onboarding programs, the training management system, and professional development initiatives (internal and external) while facilitating safety training. In addition, the coordinator will create video-based training modules and maintain a centralized training library to ensure accessible, consistent, and effective instruction for all employees. By collaborating with operations, quality, and leadership teams, the coordinator will ensure training is aligned with business goals and consistently delivered across the organization.

What you’ll do as a Process Engineer | Training Coordinator:

Training Program Development & Delivery

• Establish, refine, and develop training programs, including written, visual, and video-based procedures for all employees across shifts.
• Coordinate safety training programs in compliance with OSHA and company standards.
• Lead onboarding training to integrate new hires effectively into operations.
• Manage and maintain the training management system (TMS), ensuring accuracy of training records and certifications.
• Create and maintain a training library of written, visual, and video instructional resources accessible to all employees.
• Plan, coordinate, and track professional training programs, including internal skill-building and external development opportunities.
• Develop training matrices by role, including safety, technical, and operational skills.
• Define prerequisites for advancement (training, attendance, and behavior) with area leadership.

Evaluation & Continuous Improvement

• Develop metrics to evaluate training effectiveness and adjust methods to meet objectives.
• Routinely audit training processes across shifts and assess trainer performance.
• Ensure obsolete procedures are removed and replaced with current versions.
• Turn operational failures into opportunities through root cause analysis and updated training content.

Collaboration & Reporting

• Partner with supervisors, managers, and quality leaders to ensure alignment of training needs and delivery.
• Prepare and present training reports and recommendations to management.
• Build strong working relationships across all departments to support training objectives

We’re looking for a Process Engineer | Training Coordinator with:

• Bachelor’s degree in operations management, Engineering, or related field preferred.
• 5+ years of relevant work experience.
• Experience developing and implementing training programs, including video content.
• Strong knowledge of Microsoft Office and training management systems.
• Excellent communication, facilitation, and organizational skills.
• Experience in a manufacturing environment.
• SAP knowledge.
• Familiarity with Lean and Six Sigma methodologies.
• Experience delivering professional/technical training in both group and individual setting
• Flexibility to support training across all shifts in a 24/7 operation.

Benefits a Process Engineer | Training Coordinator Can Expect from Cartamundi:

• Competitive pay
• Climate controlled facility
• 401(k) with company match
• Health, dental, and vision insurance starting day one
• HSA (Health Savings Account) and FSA (Flexible Savings Account)
• Life insurance
• Short-Term and Long-Term Disability
• Paid time off
• Tuition reimbursement
• Employee discounts on daycare, gym memberships, travel, and much more

Physical requirements and working conditions:

Our manufacturing Plant is comprised of enclosed office and manufacturing space. This position requires the ability to:

• Move throughout the entire facility to attend to various issues
• Work effectively in teams across functional groups with strong communication skills and the ability to lead
• Perform sedentary work on various computer systems
• Requires lifting up to 35 lbs., bending, pushing, and pulling.
• Must wear PPE (ear plugs, safety shoes) when on the production floor.
• Approximately 50% sitting, 50% standing/walking.
• This Process Engineer | Training Coordinatorposition is located on-site in our East Longmeadow, MA facility

Apply today and discover the magic of making a difference at Cartamundi!

Cartamundi does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS dhs.gov/e-verify.

Candidates must be 18 years old to work for Cartamundi. No agencies please. No sponsorship available.

About Cartamundi:

At Cartamundi, we're all united by our common belief that world is better with play. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different and play different. To us, it is not just an activity. It is a guiding mindset that reminds us to have fun, to be fair, to connect with people – across cultures and generations – and to embrace shared experiences.

We are a worldwide leader in playing cards and in “play” solutions.

Our owned brand portfolio includes a suite of heritage brands which go back as far as 1848, including global brands like Bicycle®, HRO®, Bee®, Copag®, Shuffle® and many locally loved brands. These brands combine craftsmanship with innovation as the basis for their continued relevance and positive contribution to the local communities that love and use these brands.

At Cartamundi, we have significant expertise in printing; our presses have been running since 1765. Today, our company has become the largest playing cards and board game manufacturer in the world and the trusted partner of leading toy companies. We make well-known brands such as Monopoly®, Uno®, Magic: The Gathering®, Guess Who ®, Pokémon®, Trivial Pursuit® every day.

As we look into the future and how entertainment evolves, we are bringing the digital world to the physical world and vice versa. We have a dedicated team of experts that is looking into future technologies, products, applications that can get our consumers and communities to truly live different and play different.

We are still a family-owned company with headquarters in Belgium and have a global network of 16 manufacturing facilities, 6 design centers, 1 digital studio and 1 global R&D center.