Outpatient Clinic Manager

Job Description

Our Mission

Steppingstone Incorporated’s mission is to strengthen quality of life among individuals and families of our community through providing comprehensive client-center programs and services that enhance well-being and promote independence.

Our Vision

Steppingstone’s vision is to excel in empowering individuals and families to reach their highest potential in mind, body and spirit; achieved through staff development, financial feasibility, developing and expansion of target populations, and community collaboration.

About the Role

The Outpatient Clinic Manager works as an integral part of the Clinical team. The Outpatient Clinic Manager will perform, but is not limited to, the following duties: assisting the Clinical Director in overseeing day to day operations, to include the managing of compliance along with delivery of comprehensive services to support the program consumers. This position will provide oversight of a structured setting where the consumers are safe and secure in a trauma-free environment.

We are seeking bilingual candidates who can help meet the diverse needs of our consumers. If you are bilingual, we encourage you to apply and join our inclusive team!

Responsibilities

• Conduct regularly scheduled staff meetings, in-service training and supervision with assigned personnel.
• Provide mentoring to maximize clinical performance and improve management skills.
• Responsible for the fiscal budget and electronic health record oversight.
• Perform direct counseling services.
• Conduct confidential, quality assessments that are gender and culturally responsive and trauma informed.
• Oversee clinical reviews to monitor consumer progress.
• Provide individual, family and group therapy.
• Provide ongoing consultations and crisis intervention.
• Participate in utilization review activities.
• Assist in all quality improvement activities.
• Ensure compliance, accuracy and quality of clinical documentation.
• Responsible to ensure the maintenance of relationships with all third-party payers.
• Manage and ensure contract compliance and complete re-credentialing.
• Participate in program planning, development and other management functions.
• Participate in various outside meetings to coordinate and benefit program services.
• Interact with the administrative, clinical, finance and other disciplines to insure the efficient coordination and timely delivery
• of treatment services.
• Ensure compliance with regulatory and licensing standards.
• Ability to climb three flights of stairs to conduct rounds on an hourly basis and deal with emergencies.
• Ability to respond to emergency situations by placing calls to Fire, Rescue, Police, and Medical, etc.

Qualifications

• Master's degree social work, mental health, counseling or another related field.
• Licensed LMHC/LICSW.
• Minimum of five years counseling in the field of drug or alcohol abuse rehabilitation, mental health or other related field.
• Minimum of three years' experience in leadership and management.
• Ability to incorporate regulatory standards into clinical practice to ensure compliance.
• Requires CPR certification every two years.

Required Skills

• Good working knowledge of computers, electronic health records and data collection.

Benefits

• Competitive salary.
• Comprehensive benefits package, including health and dental.
• Opportunities for professional development and growth.
• A workplace culture that prioritizes mental health, collaboration, and innovation.

Equal Employment Opportunities (EEO) Disclosure – Steppingstone, Inc. provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, creed, gender, national origin, age, marital or veteran status, sexual orientation, or the presence of handicaps or disabilities, or any other basis protected by state or federal law. In addition, this policy of equal opportunities applies to all terms and conditions of employment. This includes, but is not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, and leaves of absence, compensation and training.

Applicants that require accommodation on the job application process, please contact 508-567-4427 extension 16103