Field Service technician

Job Description

Job Description

$25-$30/hr
M-F 7-4:30
Chelmsford, MA
Essential Duties and Responsibilities:

• Daily visits to various customer sites to provide exceptional service by repairing and/or servicing pumping equipment.
• Maintains rapport with customers by examining issues; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Maintains communication with internal staff including the Dispatcher, Field Operations Manager, and Inside Sales team.
• Document service and installation actions by completing forms, quotes, reports, logs, and records on a smart phone.

Requirements:

• High School Diploma or Equivalent.
• Experience in a mechanical field and a good working knowledge of electrical or electronic applications.
• Experience in pumps, motors or controls are a plus.
• Must live within 50 miles of the Boston area.
• Strong communication and relationship skills with customers, vendors, and co-workers.
• Excellent behavior, work ethic, and an understanding of how to conduct oneself in an office environment as well as on the job site.
• Must be able to adapt to spontaneous changes.
• Knowledge of personal abilities/limits and when to seek support.
• Must be able to lift /carry up to 50lbs, climb a ladder (minimum of 15 feet), and safely perform rigging to move large equipment.
• Must have your own set of basic hand tools.
• Employment is contingent upon successful completion of a driving record check, background investigation, and drug test.
• This is a day shift position but does require you to be on an on-call rotation.

#zip